Ratings based on 1,152 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Herts.

Good LHR hotel.

Posted Apr 12, 2015
Good, clean, modern and reasonably priced hotel. Plenty of car parking spaces and easy access to the Hoppa bus which gets you to the terminals in a few minutes. Recommended!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kiama, Australia

lovely hotel at the airport

Posted Apr 5, 2015
Pros: The very friendly and helpful staff behind the desk. Nice quiet room. location to the airport.
Cons: Having to use a vending machine for orange juice instead of across the bar needs to be changed.
Location: Handy to the Airport and close to Berkshire and other counties including London Town.
Arrived in the evening to very helpful staff behind the desk. the room was clean and tidy. Had a comfortable bed and the staff arranged for a taxi to pick us up at 6 am. The taxi arrived promptly with a very courteous driver who took us to the airport and avoided the heavy morning traffic.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, away from the noise of planes

Posted Apr 4, 2015
Would use the hotel again, it was nice but the swimming pool area was a let down. We had to be fobbed into it and again into the changing rooms so when we got out the pool, we had to find someone whilst soaking wet to go get changed
3 out of 5
Recommended
for Everyone
by A verified travelerfrom essex

Generally pleased

Posted Apr 3, 2015
Lovely hotel let down by vacant staff and terrible pillows. When we arrived at the check in desk we were just stared at- no welcome or how can I help? Otherwise the room was lovely. The toiletries are awful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Denmark

Reasonable and nice near to the airport

Posted Mar 31, 2015
Cons: checking in time should be shorten.
For access to the hotle, only airport Bus or Taxi is available. I went the Twickenham stadium ,so it was better to select the hotel near the subway station.
3 out of 5
by A verified traveler

Posted Mar 25, 2015
Rooms were very small. Hotel is quite far from the airport. Takes 20+ mns on the bus
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom UK

Good for stop over at the airport

Posted Mar 25, 2015
Stayed here before an early flight. Was clean comfortable and did the job.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oakville, ontario

Posted Mar 22, 2015
Pros: Efficient check in and good breakfast options. Family room is great when travelin with kids.
Nice hotel Convenient to airport. Good shuttle service. (Cabs are pricey...)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom bath

Novotel Heathrow

Posted Mar 22, 2015
Pros: X
Cons: X
Location: X
Great room, attentive reception. Good for hopper transfer to Heathrow. Good pub the plough 5 mins walk away for food
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Posted Mar 21, 2015
This hotel was extremely clean and pleasant to stay at. We were able to jump on the nearby underground and visit London for the day before flying home to Florida.