Ratings based on 746 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Convient

Posted Nov 25, 2014
Pros: It was a great location for our needs - waiting for a next day flight. The room was clean and the staff were very friendly.
Location: Close to Heathrow.L
We stayed for a short overnight room while waiting for a flight out the next day. The room was pleasant & suited our purposes; however we were not there long enough to sample all of the facilities. We found the staff friendly and very helpful. They provided us with a ground floor room which was very accesible. We would stay again in the future.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Good hotel near to airport

Posted Nov 20, 2014
Pros: The bar staff were excellent. The rooms were very pleasant.
Cons: The breakfast was overpriced for what was available and there was a London delay for special requests
Location: The airport
Apart a problem with the booking , the hotel was pleasant and met our needs. There was also a problem the machine for the transfer bus accepting cash.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Thomas, Ontario

Family Stay

Posted Nov 20, 2014
Pros: Location due to proximity to airport and airport
Cons: The cost of the shuttle to and from the airport is expensive - 5 pounds each direction per person
Location: The airport is close by. The hotel restaurant is expensive, and other restaurants are a bit of a walk.
Stayed 2 nights. Nice room, friendly and helpful staff
4 out of 5
Recommended
for Couples
by A verified travelerfrom Michigan, USA

Nice hotel but not so close to Heathrow

Posted Nov 20, 2014
Pros: Hotel was fairly quite considering it was near airport traffic. staff members help to issue return shuttle ticket and cofirm flight
Cons: Our room was a twin-bed that had a separate very confined toilet part that lacks a washing sink
Location: location was only good for an overnight stay and really nothing within a walking distance to do
Adequate room facilities. we only stayed one night before departure from Heathrow.. Had good dinner menu and great breakfast choices.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom south wales

Nice hotel, room a bit small for 3 adults.

Posted Nov 19, 2014
Pros: Staff, breakfast.
Cons: Room size
We arrived an hour early and asked for an early check in which we were given, the room was clean and comfortable but on the small side for a double bed and a sofa bed, ok for one night. On the whole a good experience, very friendly staff and a hot tasty breakfast, will book again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent choice for Terminal 3

Posted Nov 19, 2014
Pros: Staff - for an airport hotel, service was excellent
Cons: For the price, excellent value for money
Location: Best location for Terminals 1,2 and 3
Helpful staff, good food, clean comfortable room. Glad I made the choice for an early start for Terminal 3.
4 out of 5
Recommended
for Families
by A verified traveler

Hotel great with 2 children

Posted Nov 13, 2014
Hotel was very clean, catered well for our two young children. Would recommend to others.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 13, 2014
The rooms felt a bit dated - but good size and smart furniture use
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mystic, CT

Nice hotel with great staff.

Posted Nov 4, 2014
Pros: The food was excellent! For dinner I had fish and chips - among the best fish and chips I ever had. The breakfast buffet was outstanding!
Location: It was close to Heathrow and since I was just staying overnight and I wasn't interested in things to do
I just stayed for one night but I was impressed with the helpfulness of the staff, the free wi fi and my meals.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wales

Very convenient for attractions around London

Posted Nov 3, 2014
Pros: Pool, children's play area, location.
Cons: Perhaps the breakfast - there could be more choice.
Location: A number of family theme parks are nearby.
Very efficient check in experience, plenty of parking space, clean and well equiped room, a nice bar area, efficient room service, sufficient breakfast and a nice (if slightly cold) swimming pool. Convenient for attractions such as Legoland as well as for the airport.