Ratings based on 1,112 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified traveler
Posted Mar 25, 2015
Rooms were very small. Hotel is quite far from the airport. Takes 20+ mns on the bus
for Business Travelersby A verified travelerfrom UK
Good for stop over at the airportPosted Mar 25, 2015
Stayed here before an early flight. Was clean comfortable and did the job.
for Everyoneby A verified travelerfrom oakville, ontario
Posted Mar 22, 2015
Pros: Efficient check in and good breakfast options. Family room is great when travelin with kids.
Nice hotel Convenient to airport. Good shuttle service. (Cabs are pricey...)
for Everyoneby A verified travelerfrom bath
Novotel HeathrowPosted Mar 22, 2015
Great room, attentive reception. Good for hopper transfer to Heathrow. Good pub the plough 5 mins walk away for food
for Everyoneby A verified travelerfrom Miami, FL
Posted Mar 21, 2015
This hotel was extremely clean and pleasant to stay at. We were able to jump on the nearby underground and visit London for the day before flying home to Florida.
for Familiesby A verified traveler
Novotel near Terminal 2Posted Mar 18, 2015
Pros: location and moderate price
Cons: carpets in public areas should be replaced
Location: near terminal 2 and good for overnight stay
Recetion staff greeted us with enthusiasm and made arragement for taxi next morning which was only 1 GBP more than the shuttle bus and was direct. The food was very good and the prepaid buffet breakfast had many choices with good coffee.
for Everyoneby A verified travelerfrom JAPAN
空港から近い綺麗なホテルPosted Mar 18, 2015
for Everyoneby A verified traveler
Location is very nice. Close to Heathrow airportPosted Mar 17, 2015
Pros: Hotel was nice and clean
Overall, we are pleased with Novotel. Great staff and service.
by A verified travelerfrom Hitcham, UK
not a happy camperPosted Mar 2, 2015
Cons: staff training
supposedly sold out - would not honor booking and downgraded us. wouldn't issue any type of refund - only an offer to send us to another hotel (flight departed in five hours) after the fact offer of upgrade if I return - don't think so...
for Everyoneby A verified travelerfrom Michigan
Nice but cold roomPosted Feb 25, 2015
Pros: Modern, clean, convenient to get HOPPA bus to Heathrow.
Cons: Heating system
Location: Get to and from Heathrow Airport
Fast efficient check-in, nice lobby, nice modern room, but the room was very cold. We turned up the temp but did not hear the heat come on. We called and someone came very quickly, turned it up higher, and told us to wait 10 minutes. It did not get any warmer, so they moved us to another room which was also chilly but warmed up somewhat eventually. I still kept my down coat on top of the comforter all night for extra warmth.