Ratings based on 2,673 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2015
superbe sejour hotel bien situe tres propre personnel agreable
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2015
Very nice hotel in a great location. Plenty of pubs and restaurants in the immediate area. Close to the Tower Hill tube station. Friendly and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Mooi hotel in de City

Posted Jun 23, 2015
Pros: Mooie badkamer, centraal gelegen. Rustig in de avond en nacht.
Cons: Iets meer informatiemateriaal op de kamer.
Location: Tower, Tower Bridge, Southbank
We hebben hier met alle plezier gelogeerd. Met twee volwassenen en twee kinderen een prima kamer gekregen. Kamer was van alle comfort voorzien. Ontbijt was prima verzorgd in het inpandige "Keepers" bar-restaurant. Staff was internationaal en efficient. Hotel is op een steenworp afstand van metro en de Tower.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wesg Sussex

Posted Jun 22, 2015
Cons: Slightly harder bed.
Good hotel, ideal position. Very friendly staff. Good for families. Train and underground close by.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 21, 2015
Pros: La colazione è abbondante e varia. La sala pulita e il personale molto disponibile.
Cons: Le dotazioni della camera sono ridotte al minimo indispensabile.
Location: La posizione dell'hotel è ottima.
Albergo scelto per viaggio turistico in famiglia. Posizione comoda in quanto vicino alla metropolitana da utilizzare sia per raggiungere la City sia gli aeroporti (soprattutto London City). Attrazioni turistiche nelle vicinanze. Quartiere residenziale tranquillo, sede di uffici ma con pochi negozi e luoghi per cene serali,
5 out of 5
Recommended
for Everyone
by A verified traveler from Northwich, UK

excellent location

Posted Jun 20, 2015
Pros: location
Cons: dressing table / desk could do with a mirror
modern, clean hotel in excellent location right next to tower hill tube station. didnt have to walk far for river boat too or katheryn docks etc
1 out of 5
by A verified traveler from B

Very uncomfortable stay. NOT value for the money.

Posted Jun 18, 2015
I was in London for work. These are the incidents I've experienced: 1. Staff comes into the room without knocking 2. Very noisy room - reception couldn't figure out where the noise was coming from and only changed my room the day after. I barely slept and was tired for my meetings. 3. No real comp offered in return for the bad night - manager offered a free drink or 25% off the next stay 4. Reception gives me incorrect directions to tube line as I check outside
4 out of 5
by A verified traveler from Toronto

Not central

Posted Jun 16, 2015
Front desk staff was not helpful nor knowledgeable. Hotel is too far away from other attractions. Tube line was closed on the weekend that I was there. Room was very clean however, housekeeping staff cannot speak English.
5 out of 5
Recommended
for Everyone
by A verified traveler from londres

Hotel super bien situé personnel très agréable

Posted Jun 16, 2015
Nous avons passer 3 nuit à Londres hotel vraiment bien situé et très agréables literies au top si on doit donner une critique mai pas méchante pas de chaîne française et le restaurant n est pas terrible ! J y retourner sans probleme ! Et avec plaisir
5 out of 5
Recommended
for Everyone
by A verified traveler from Varese

Nel cuore della City

Posted Jun 16, 2015
Pros: L'aspetto migliore è la reattività del personale, oltre all'ottimo stato di camere e infrastrutture.
Cons: Credo nessuno
Location: Comodissimo per la DLR e la fermata Tower Hill delle linee Circle e District
Servizio impeccabile, check-in e check-out velocissimi. Camera rinnovata, tranquillo e silenzioso, pur essendo nella City