Ratings based on 2,751 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Great location and excellent hotel

Posted Aug 2, 2015
Pros: most things! a great stay overall.
Cons: The rooms were a little hot. Queues at breakfast as public can use the space too.
Location: Tower Hill underground, Fenchurc station, Tower of London, Bus tours, Boat trips
We stayed here for 2 nights at the end of July 2015. Was a little apprehensive booking one room between 3 adults and 1 child but I didnt need to be as the room comfortably fitted a very large double bed (probably super king/queen size) and 2 single beds of good size too. I was impressed and relieved. The room itself was bright with modern decoration. Neatly and cleverly packed furniture with all you need. Som amenities it included were : t.v., bathroom with large shower with 2 headed shower, one on ceiling and one on wall (good for kids!), good quality shampoo, conditioner, shower gel, soap and body lotion, lots of cupboard space, a free and easy to use safe, tea and coffee making facilites, a fridge with complimetary bottles of water, good blackout curtain, windows that can open. (we were glad of window as although a/c was on the room was still hot). Breakfast was fantastic! tons of variety. To name a few there were juices, fresh breads, pastries and buns, cereal, fruit and lots of hot items. Tea and coffee issued in jugs to your table. Really excellent value and great qualtity. Can be busy in mornng to get a table. Location is amazing! Just round the corner is Tower Hill underground station and across the road is Fenchurch Street station. Also round the corner is the Tower of London and Links to the thames boats. All so close! Would definitely stay here again. The staff were pleasant too. Nothing was a hassle and they were always friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from svizzera

Ottimo hotel in posizione strategica

Posted Aug 2, 2015
Pros: Tutto
Cons: Nulla
In visita con due ragazzi grandi, l'hotel è stato una scelta vincente. Posizione perfetta per la visita a piedi di molte attrazioni (Tower Bridge, Tower oh London, musei, ...) . La metro a due passi è l'ideale per ogni spostamento in città . Il ristorante bar dell'albergo propone ottimi piatti, vi abbiamo mangiato diverse volte.
5 out of 5
Recommended
for Everyone
by A verified traveler

excelente

Posted Jul 30, 2015
Pros: localização. limpeza. atendimento. hotel de tamanho médio. facilita o atendimento .
Cons: já esta excelente.
Location: localização perfeita em área já turística. fomos muito bem atendidos.
muito próximo a estação do metro. muito bom. facilmente acessivel
5 out of 5
Recommended
for Everyone
by A verified traveler

Väldig nära till underground

Posted Jul 30, 2015
Mycket behaglig hotell där det kändes rent och fräscht. Det som var negativt var att toaletten var så liten att man knappt kunde stänga dörren samt att vi inte fick nya handdukar en dag.
3 out of 5
Recommended
for Everyone
by A verified traveler from napoli

Ottima location a due passi dalla Torre di Londra

Posted Jul 30, 2015
Rapporto qualità prezzo accettabile insieme alla vicinanza della metro fanno di quest'hotel un sicuro punto di riferimento per chi vuole visitare la City. Ottima la colazione un po' meno comoda la camera in termini di spazi...
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Jul 29, 2015
Location is few steps from tower hill tube station, near tower bridge, Overall it's a great hotel, the only issue was the delay in cleaning the room, had to tell the reception every evening after returning to the room and finding that it was not cleaned.
5 out of 5
Recommended
for Families
by A verified traveler from Granada ES

Moderno y muy bien ubicado

Posted Jul 27, 2015
Como otros hoteles de esta cadena en los que hemos estado se trata de un hotel moderno, muy práctico y con una ubicación excelente junto a la Torre de Londres y el Tower Bridge en plena City de Londres. El metro justo al lado facilita mucho los desplazamientos a otros lugares de interés turístico de la ciudad. La cama de la habitación muy cómoda, el sofá cama un poco duro para los niños, aunque la verdad, tampoco se quejaron durante nuestra estancia. El desayuno que te ofrecen bastante bueno. La relación calidad precio excelente, sin duda volveremos.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and the staff were very friendly!

Posted Jul 25, 2015
Great location and the staff were very friendly! Some pubs and great restaurants are also in this block, which gave us a nice typical London atmosphere. Nevertheless, it was totally quite in the hotel – just a perfect stay.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Padova

Ottima posizione e valido personale

Posted Jul 24, 2015
Pros: La posizione ed il personale
Cons: Nessuno
Ottimo soggiorno con un clima molto favorevole. L'albergo è in un'ottima posizione ed è adatto per Famiglie e viaggi d'affari.
3 out of 5
Recommended
for Everyone
by A verified traveler from Roma

Hotel dalla posizione perfetta malgrado loro...

Posted Jul 24, 2015
Pros: Colazione eccezionale, veramente da 10 e lode
Cons: Se viene pubblicizzato il WIFI come servizio disponibile, lo stesso deve funzionare ed in tutte le camere, non solo nella hall.
Location: Posizione eccezionale e ben collegata, vicino al Tower of London, al Tower Bridge ed ai grattacieli più belli.
Siamo stati con tutta la famiglia in questo hotel della catena Novotel. Il primo giorno è stato un mezzo disastro, cassaforte bloccata, WIFI in camera praticamente inesistente. Dopo aver cambiato camera (stesso giorno) e qualche difficoltà iniziale ci siamo adeguati alle caratteristiche del Novotel, grandi sorrisi del personale, ma con attenzioni ai problemi limitata (ritorno sempre alla questione WIFI, per noi importante e per questo più volte segnalato; ma in camera, fatte salve pochissime eccezioni, non funzionava mai). La colazione internazionale, è veramente eccezionale, si può trovare veramente di tutto.