Ratings based on 161 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Hamburg
Sehr angenehmes Hotel mit excellentem ServicePosted Mar 4, 2015
Das Hotel ist das angenehmste und huebscheste 5 * Hotel in dem wir bisher in Lobdon waren. Die Gegend ist bezaubernd und voller wundebarer kleiner Restaurants.
for Couplesby A verified traveler
Great positionPosted Feb 28, 2015
Hotel in excellent position, close to Covent Garden, Theatre land and the West end. Staff were all friendly and prepared to go out of their way to help. It was a shame that the Indigo restaurant was closed as the Axis isn't as much fun and is like any other hotel restaurant. The bar is fantastic with a real buzz and an early evening drink is to be recommended.
for Everyoneby A verified traveler
Hotel for the operaPosted Feb 22, 2015
Great location for Royal Opera House. Great bar serving extraordinary cocktails. Superb bar for after show. Don,t think the iPod player was working, but small quibble
for Business Travelersby A verified travelerfrom New York
An American's First Visit to Covent Garden, LondonPosted Feb 14, 2015
Pros: My room: cozy, spacious (by European standards), quiet and beautiful.The location - easy access to all of London. The service and attention to detail.
Cons: While the towels and robes (both made by Frette) were absorbent, I felt that for the caliber of One Aldwych, both could have been much softer in feel.
Location: The hotel is located in Covent Gardens - one can happily spend a week exploring this glorious neighborhood. Nearby trains make it easy to venture out.
In planning my first vacation to London, knowing that I would be exhausted after an intense business trip and on my own in an unfamiliar environment, I took great care in choosing the hotel that would host me for five nights. After reviewing the One Aldwych, I knew immediately that this where I needed to be. It just called to me as well as its description of Covent Garden - theater, a piazza, shopping. If I just wanted to stay local, I could do and get a real feel for London. Further, from the website, I sensed I would be well-taken care of - this was most important to me. I was not disappointed from the moment I walked in exhausted, nervous and excited, One Aldwych embraced me and continued to do so well after I officially checked out. For the hotel, service is key and this is demonstrated in words and - most importantly - action.
for Everyoneby A verified travelerfrom Perth Australia
Modern hotel great locationPosted Jan 13, 2015
Pros: The room was spacious, the gym and pool area were spotlessly clean, the restaurant was expensive but the food beautiful.
Cons: Unfortunately there was no tea making facility in the room which was most disappointing.
Location: Great for theatres, restaurants and even Tesco express for a reasonably priced bottle of wine.
From arrival to departure ( we stayed three nights) the staff were excellent, very courteous and professional.
for Familiesby A verified traveler
Number One ExcellencePosted Dec 28, 2014 on Hotels.com
Excellent hotel perfectly situated, great food and almost perfect service. - a couple of minor glitches which were put right immediately and efficiently. There were charming little touches which elevated this hotel into the extraordinary, such as the bowl of truffle chocs by the bed and the bookmark thoughtfully placed beside my bookmark- free paperback. And the absolute bliss of valet parking! Oh that we could afford to live like this all the time!I would thoroughly, thoroughly recommend One Aldwych for a superior London hotel experience.
for Couplesby Robertfrom Cambridge
5 Star Hotel. 5 Star Experience.Posted Dec 23, 2014 on Hotels.com
Outstanding. We were celebrating a special anniversary and the hotel certainly made our stay memorable and special. Very special.
for Everyoneby A verified travelerfrom Moskow
ExcellentPosted Dec 19, 2014
Hotel has an excellent location. The room is comfortable with a good view of the city landscape. Room service in on the top!
for Couplesby A verified traveler
Excellent hotel for theatre landPosted Dec 16, 2014 on Hotels.com
Pleasant, helpful staff We had a lovely meal in Axis restaurant and the breakfast was good. The sandwiches we ordered in the private lounge were very good but we had to wait nearly 3/4 hour for them. Although they provide a hair dryer in the room, I was glad I had bought an extension lead with me as the only mirror was in the bathroom where, of course, there is no plug for three pin. We would also have liked a tea tray in the room but only found out on the last day that this could be provided on request (not sure if this was chargeable).
for Everyoneby A verified travelerfrom yorkshire
Ideally located for central LondonPosted Dec 10, 2014
Pros: Location and standards of comfort
Cons: Service in the residents loung was a bit slow
Location: Close to Covent Garden
Enjoyed a weekend stay here, so close to Covent Garden that you can walk into the theatres shops etc The suites were well appointed and comfortable Afternoon tea was quirky and enjoyed by all in the party