Ratings based on 73 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
by A verified traveler
nice but impossible breakfastPosted Feb 3, 2014
The hotel is nice, up to high standard and nicely located. Staff is great and welcoming any question in the best possible way. Breakfast is below any standard i have ever had in a hotel of this category. Did not even imaging one dared to serve this. At the price of this breakfast or at any price this is not admissible .... I would never again take a breakfast there....
for Everyoneby Debbie from Washington DC
London with my 14 year old sonPosted Jan 9, 2014
Pros: The Service, the location, the food and the hotel gym.
Cons: Nothing, it was all great.
Location: This is a great location, in the heart of the theater district. The London Red Bus stops right at the front door and in walking distance to Big Ben.
I took my son on his first trip to London and we chose One Aldwych for the location and amenities. It didn't disappoint. The service was fantastic and the location is excellent. One day one we walked out the front door, over the Waterloo Bridge and to The Eye and the London Dungeon. Big Ben, Westminster Abbey, Buckingham Palace and Triafalgar Square are equally convenient. They treated both my son and I with the utmost respect and went out of their way to help when I left my cell phone in a taxi (luckily the "Find my iPhone" app, combined with the lovely gentleman at the front desk who called it over and over again had it delivered back to my room in no time). I would absolutely stay there again. Also, the fitness room is well equipped and, although I didn't use it the pool and spa looked lovely too.
for Everyoneby A verified traveler
Posted Jan 7, 2014
for Everyoneby A verified traveler from Florida
Wonderful London StayPosted Jan 7, 2014
The hotel and its staff couldn't have been nicer! Enjoyed breakfast 2 of the days. Concierge was very helpful in arranging for trips. Room amenities unexpectedly good. Location was beyond excellent...we were successful at walking to just about everything including the theater and several museums. Several in our party walked to the Tower of London and to Westminster Abbey.
for Couplesby A verified traveler
Great location for a trip to the theatrePosted Jan 3, 2014
Pros: All over great experience.
Cons: Traffic can be heard but you are in London so that is probably to be expected.
Location: Lots of theatres, bars and restaurants.
Lovely hotel near Coventry Garden. We chose it for its proximity to the NYE fireworks. Recommended.
for Everyoneby Steve
great hotel central locationPosted Jan 3, 2014
Pros: Levels of service. Guest lounge
Location: perfect for theatres and south bank - 10 mins walk across the bridge or short taxi ride
stayed for New Year Eve. Excellent experience all round.
for Everyoneby A verified traveler from North Carolina
Christmas in LondonPosted Jan 1, 2014
One of the Best Hotels I've ever stayed in. We went for Christmas and the staff was excellent and helpful. Definitely staying there again.
for Couplesby Graham from Liverpool
Posted Dec 9, 2013
Cons: Not the cheapest place to stay.
Location: Too many to mention
Fabulous location, right in the heart of West end theatre land .We had 4 wonderful nights celebrating our wedding anniversary. A bottle of champagne and strawberries were left in the room which was a lovely surprise. The staff were excellent and made our stay special.
for Everyoneby A verified traveler
Posted Dec 8, 2013
Recommendedby Sue ehrens from Westort, ct
Posted Dec 3, 2013 on Hotels.com
The hotel could not have been more elegant! I loved my stay