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Reviews of Paddington Green Serviced Apartments by Concept Apartments

3.5 out of 5
Paddington Green Serviced Apartments by Concept Apartments
18 Paddington Green, London, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 175 out of 469 reviews" "
Rating 8 - Good. 213 out of 469 reviews" "
Rating 6 - Okay. 51 out of 469 reviews" "
Rating 4 - Poor. 24 out of 469 reviews" "
Rating 2 - Terrible. 6 out of 469 reviews" "

9.2/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
It was just what I wanted. An apartment perfectly sized for one person with a separate bedroom with a dining space and living room space. The additional benefit of a sitting balcony outside of the bedroom was amazing!
Stayed 6 nights in Apr 2022

8/10 Good

HATIM

Traveled with family
Liked: Cleanliness, room comfort
satisfactory
No tissues box Internet service was interrupted
Stayed 5 nights in Sep 2020

4/10 Poor

Verified traveler

Disliked: Amenities
Stayed 5 nights in Apr 2020

6/10 Okay

Ed, London

Business traveler
Liked: Cleanliness, amenities
Nice clean flat in good location. However, the neighbours on top apartment are so loud every night until 4am. It was horrible as I didnt sleep at all. Will never stay again.
Stayed 5 nights in Apr 2020

8/10 Good

FUX, London

Business traveler
Liked: Cleanliness, amenities
Positives: very clean, basic kitchen, freshly decorated to good standard. Negatives: room 1 in the basement have a view from the windows into underground parking with very loud squicky roller access doors waking me up at night. Improvement area: 3 light switches next to the bed but only 1 is working turning all the lights full blast in the room making difficult to watch tv.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in this apartment was very convenient. It was clean, warm (stayed in January), conveniently located, and the kitchenette made cooking at home possible. The bathroom had a shower with good pressure, cleaning service came twice while we were there, and they provided towels, soap, shampoo, and conditioner. The apartment was very close to the 16 bus and Edgware Tube station. It’s difficult to communicate with management outside of office hours but during office hours they are very helpful and let me check in early.
Stayed 8 nights in Jan 2020

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No ELEVATOR uve lost me as a repeat customer
NO ELEVATOR NO ELEVATOR NO ELEVATOR. As clean and nice as the place is, i can NEVER stay there again. The stairs are narrow so unless you are traveling light, this place isn't heavy stuff friendly and for an apt, there ought to be something in place. I also had a parcel stolen after amazon driver carelessly dropped off my delivery. No fault of the management but wanted to mention it as a warning for others. The place is clean the best flat to stay in is the double or duluxe studio as it has enough space. Enjoyed my stay except for the major flaw of no ELEVATOR and a mix up in the reservation. That was sorted out quickly
Stayed 5 nights in Jan 2020

4/10 Poor

Mohammed

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Economy apartment
small, hard bed , perfect check in and check out ecounomy
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
bedsheets were filthy. nobody on site to fix. suite was clean expect for the sheets, but the sheets are the most important thing to have clean.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a good location, lovely and clean, easy accessible and had pretty much everything we needed! Biggest negative was the bed! Extremely hard like there wasn't even a mattress and every time you moved it creaked the surrounding frame which kept both me and my partner awake! As much as I liked everything else, I would not book here again because of the poor night's sleep. A simple bed change to this apartment would make a visit much more enjoyable!
Stayed 1 night in Dec 2019

8/10 Good

M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Worth a return
Good location, very clean and tidy. Clear and easy entry and exit instructions. Only downside is that we could not turn on the central heating. They may not have been working or just not on but there were no instructions.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, close to Edward Road tube stations. Well equipped, comfortable and clean.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The individual feel of the room,the facilities were very good,and in perfect order.....some milk in the room would have been a welcome addition. I will look forward to staying again.
Stayed 1 night in Oct 2019

10/10 Excellent

Simon

Stayed 3 nights in Oct 2019

10/10 Excellent

Royden

Stayed 1 night in Oct 2019

10/10 Excellent

Mekhla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the perfect pad in Paddington
It’s the perfect pad! I loved the location, I loved the garden in front of the room, very necessity was taken care of in this self contained studio.
Stayed 4 nights in Sep 2019

10/10 Excellent

Nicole

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great little place very near the tube and shops. Excellent value.
Stayed 4 nights in Sep 2019

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Small but so well located!
Apartment was in a lovely location - close to stations, grocery shops & good cafe choices. Bedroom was quite tight, as was the shower & the bed a little hard but nothing to stop us enjoying the apartment. Would love to return to this!!
Stayed 3 nights in Aug 2019

10/10 Excellent

Seddiqa S. Redha

Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfortable home. Very clean with all the conveniences of a short stay. Very good location 500 meters from Paddington Station and 200 meters from the Underground station. There is a short and scenic pedestrian footpath along the canal that is not displayed by Google map street navigator. For everything you need there is Tesco and Mark & Spencer stores of a very short distance. For people getting into the noise the address is between busy streets and the noise is around the clock even with the windows closed, but for us it was no problem. There is no elevator and it is not easy for large and heavy suitcases upstairs. Overall a very nice place
Stayed 4 nights in Aug 2019

8/10 Good

orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

8/10 Good

ANNY

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay in core downtown.
Good location with clear procedure.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location, clean and compact. Air-conditioning would have been nice as even with mild daily temperatures it was uncomfortable in room at night and difficult to sleep with city noise and lights. Email to gain entry difficult to acquire when traveling and getting wifi access.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near a pleasant park and tube stop.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay
I have stayed a number of times at this location. They are really lovely self contained apartments and very well maintained. I always try to stay here whenever I am in London.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Georgian house, the last on Paddington Green. Immaculate. The area is noisy and I was aware of that. The room had shutters so blocked out the traffic etc and the room was peaceful. Nice stay.
Stayed 1 night in Jun 2019

6/10 Okay

Sanna, Tampere, Finland

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little apartment, all the necessities were available and the room was clean. However, there was a construction site right next to our apartment making noice from 8 am until 6 pm. Due to that we couldn't sleep properly and the noice was pretty disturbing even in the day time. I didn't notice any information about the construction works prior our arrival in the website or in the emails. Also the bed was quite small for two people but endurable.
Stayed 4 nights in May 2019

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to public transport, shops & Cafes. Good amenities & easy check in process. Staff responsive to needs, I requested some extra items (e.g. coffee, towels etc.) in the apartment, which was facilitated the same day. We will definitely stay again when visiting London.
Stayed 5 nights in May 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Apr 2019

2/10 Terrible

Kortney

Disliked: Staff & service, room comfort
don't book this for comfort
Do not stay here if you actually want peace and quiet. I booked a three night stay on the economy flat and all I hear for 24/hrs is stomping, the slamming of doors, people in their flats, the construction right outside surrounding the building. I contacted the hotel management to request a flat change and they did not do that nor could I get a refund. I'm super tired as I type this after a 10hr flight from the USA. Book an actual hotel if you desire rest
Stayed 3 nights in Apr 2019

8/10 Good

Cle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would have a second chair in the room so people can sit around the table if they want to eat together instead of sitting on the bed. Also kitchen roll would be handy, and some London magazines, like Time Out in the lobby, would be handy. Finally a better window insulation as the building site tahta is literally a few meters from the room, woke us up 2 morning, early, out of 3 nights....
Stayed 3 nights in Apr 2019

8/10 Good

John

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again in this property and always happy to go back The apartment is very clean and has all you need for some days in London The property is very close to Edgwer rd tube station and also Paddington station
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very conveniently located near to Paddington station, the check in/out process was very easy and well communicated. Represented good value for money.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent near to train station and supermarket. Room is clean, comes with kitchenette and fully equipped kitchen utensils. Wifi is abit weak though. Overall very satisfied.
Stayed 7 nights in Dec 2018

8/10 Good

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed at a good and fair price
A good stay, straightforward arrangements fo entry and departing with no fuss. All we needed although we could not find microwave instructions, but still managed to make it function. Pleasant area with plenty of shops. Would be happy to stay again as price very good.
Stayed 2 nights in Dec 2018
Response from Concept on Jan 6, 2019
Dear Miles We are so glad to hear you enjoyed your stay. Please do contact us if you would like to make any other bookings in the future. We would love to have you back. Kind regards, Concept Studio Apartments

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2018
Response from Concept on Jan 4, 2019
Dear Anon Thank you for your kind review. Please do contact us if you would like to make any other bookings in the future. We would love to have you back. Kind regards, Concept Studio Apartments

10/10 Excellent

Leo, Boca Raton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very friendly and attentive staff. Not a hotel so don't expect hotel amenities. It's like renting our own apartment so don't expect someone to clean your room and change your towels/sheets. Felt like a Londoner instead of a tourist which I loved. Located next to a University, markets, restaurants, shops and the tube. (Edgeware Road Station). Clean room with modern amenities. One head up though, the bed is a full, not a queen. The bed was big enough for 2 slim/short people but not recommended for anyone who is tall/big unless you are by yourself. They have a washer and dryer on premises which was great. I would definitely return due to price, location, and cleanliness.
Stayed 4 nights in Oct 2018
Response from Concept on Jan 6, 2019
Dear Leo We are so glad to hear you enjoyed your stay. Please do contact us if you would like to make any other bookings in the future. We would love to have you back. Kind regards, Concept Studio Apartments

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place to make your base.
The apartment was lovely, it was clean and had sufficient facilities. It's a great location, close to the tube station with access to several lines so was perfect for us. However, one thing that did mar the experience for us was that Saturday morning my shower went cold quite quickly after I had stepped into it.
Stayed 2 nights in Nov 2018
Response from Concept on Jan 6, 2019
Dear Beth We are so glad to hear you enjoyed your stay. We are sorry to hear about the shower. Can you let us know how long it took to warm up? Did it go cold after it had warmed up? Please do contact us if you would like to make any other bookings in the future. We would love to have you back. Kind regards, Concept Studio Apartments

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well equipped studio room
Great place to stay in London. This room has a small kitchen area which is very good. Would use this again, considerably cheaper than most London hotels and a M and S cafe within walking distance for breakfast.
Stayed 1 night in Oct 2018

10/10 Excellent

MariaCarolina, Rio de Janeiro

Liked: Cleanliness, staff & service, room comfort
I loved to stay at the Paddington Green apartment. I stayed there for three nights and couldn't have chosen anything better. We were two people and the apartment had everything we needed to make our stay perfect. We stayed at the apartment 10 and were lucky because we had a little balcony where we could enjoy some coffee in the morning. The location is also a great one, only steps away from the subway/bus stop and the area offers great dining options, mostly of authentic middle Eastern food. I'd definitely recommend this place for your London stay!
Stayed 3 nights in Oct 2018

8/10 Good

Domenico

Liked: Staff & service, property conditions & facilities
Very good
Stayed 3 nights in Sep 2018

8/10 Good

Poh In

Liked: Cleanliness, property conditions & facilities
Good location
Clean and good location for eateries and public transport. Nearest station is Edgware Station. Local bus stop is just a short walk. Everything is good wxcept the ikea bed
Stayed 4 nights in Sep 2018

6/10 Okay

Clive, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but not the 3rd floor
Being travellers from Australia with large suitcases and back packs plus being in our mid sixties it nearly killed me hauling the suitcases up to level 3 (room 15) via the narrow staircase. Apartment is very modern but there is also another set of stairs to the lounge/kitchenette. Very disappointed there was not a toaster. Is close to the Edgeware Rd tube and a 15 minute walk to Marble Arch. I am only talking about Apt 15. Would probably have had a totally different review if we were on low level room.
Stayed 4 nights in Sep 2018