Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
77% of guests recommend
4.2 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Glasgow

Good London hotel

Posted Dec 10, 2014
Pros: Its situation, helpful staff and excellent breakfast
Cons: Bedroom on the small side.
Location: Ideal for exploring London
Close to Central London and to the Underground but in a quiet road. Ideal location
4 out of 5
Recommended
for Everyone
by A verified traveler

I would stay again

Posted Dec 5, 2014
Pros: Warm & Comfortable.
Location: Close to Royal Albert Hall
Check in was a bit slow, but room upgrade was excellent.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Swindon

Good hotel close to tube

Posted Nov 21, 2014
Good hotel, great location, recently renovated, friendly staff. Would definetly stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bolzano Italy

Eleganza in ottima posizione

Posted Oct 30, 2014
Vacanza eccezionale in una struttura pulitissima ed in ottima posizione grazie alla metro Earl count vicinissima. Bollitore in camera con biscotti tutti i giorni. Personale preparato e poliglotta. Assolutamente lo consiglio e ci ritornerei subito.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gut aufgehoben

Posted Oct 30, 2014
Pros: Die Sauberkeit von Zimmer und Bad und die Freundlichkeit des Personals.
Cons: Mir fällt nichts ein. Den Halter hätte man sicher ebenfalls zuvorkommend repariert, hatten wir aber nicht gemeldet.
Location: Südlich vom Hyde Park bzw. Kensington Gardens, das National History Museum ist zu Fuß erreichbar, die Station Earls Court 2 Min vom Hotel.
Wir wurden sehr nett und zuvorkommend bedient, zudem wurden wir gut beraten. Das Zimmer war schön eingerichtet, das Bett angenehm groß, der Liegekomfort prima. Das Bad war groß und perfekt sauber, der Spiegel beheizt. Armaturen inkl. der Regenwaldusche waren von Grohe, Keramik von V&B. Einzig der Abzug scheint nicht stark zu sein und der Handtuchhalter war etwas lose. Am Tisch waren neben der üblichen Steckdose auch eine USA- und Euro-Steckdose vorhanden. Wir hatten in der kurzen Zeit mindestens mit 6 Angestellten zu tun, alle waren sehr nett, nicht so "gekünstelt" wie in manchen anderen Hotels. Die Lage war für uns prima, zur Tube-Station Earls Court sind es rund 2 Min zu Fuß. Sollte unser nächstes Ziel wieder Kensington sein, werden wir dort wieder absteigen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Really close to Earls Court station.

Posted Oct 29, 2014
Cosy quiet hotel. Very spacious room and modern bathroom. I got an upgrade which was nice. Lots close by on Earls Court Rd.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom aberdeen

Excellent accommodation in good location

Posted Oct 28, 2014
Pros: Modern and well appointed
Cons: Great as is
Location: Close to the museums
Great hotel, friendly and efficient staff and in a location close to the underground
5 out of 5
Recommended
for Everyone
by A verified travelerfrom d

Nice hotel in a great location with great service.

Posted Oct 26, 2014
I had a great experience in this hotel. I stayed in a double room and was impressed with the space. I loved the location, underground station is near by, restaurants and pubs are also walking distance. The hotel staff also provided great service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NH

All new and modern!

Posted Oct 21, 2014
Pros: Its location near the tube, comfort of the bed, size of the room. Friendliness of the staff.
Cons: Directions on how everything in the room works.
Location: The neighborhood is still a work in progress. We took the tube wherever we went.
Nicely located near the Earl Court station in an up and coming but not quite there yet neighborhood. The room was great, everything spanking new and clean. So new and modern that we could not figure out how to turn on the bedside reading lights. Make sure you get a lesson on how everything works. Our room had a handicapped access bathroom which would not have been a problem if it had been better designed. Ask for a room change if you are not in need of handicapped facilities. There is a lovely breakfast room. Breakfast is extra and cheaper if you let the staff know you will be having breakfast the next morning. The bar does not open until 6, so if you like a 5pm cocktail as I do, there is a nice pub at the end of the street.
3 out of 5
by A verified traveler

OK if you like living underground

Posted Oct 21, 2014
Pros: Location
Cons: Soft door closing mechanisms Make it clear when booking some rooms are below ground level.
Very disappointing to find our room was subterranean and as the hotel was "fully booked" no other rooms were available. Very claustrophobic room with no windows or access to open air. We were in room 3 two floors below ground and it was extremely noisy with doors banging all the time from 07.00 onwards.