Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
76% of guests recommend
4.2 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Swindon

Good hotel close to tube

Posted Nov 21, 2014
Good hotel, great location, recently renovated, friendly staff. Would definetly stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Really close to Earls Court station.

Posted Oct 29, 2014
Cosy quiet hotel. Very spacious room and modern bathroom. I got an upgrade which was nice. Lots close by on Earls Court Rd.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom aberdeen

Excellent accommodation in good location

Posted Oct 28, 2014
Pros: Modern and well appointed
Cons: Great as is
Location: Close to the museums
Great hotel, friendly and efficient staff and in a location close to the underground
5 out of 5
Recommended
for Everyone
by A verified travelerfrom d

Nice hotel in a great location with great service.

Posted Oct 26, 2014
I had a great experience in this hotel. I stayed in a double room and was impressed with the space. I loved the location, underground station is near by, restaurants and pubs are also walking distance. The hotel staff also provided great service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NH

All new and modern!

Posted Oct 21, 2014
Pros: Its location near the tube, comfort of the bed, size of the room. Friendliness of the staff.
Cons: Directions on how everything in the room works.
Location: The neighborhood is still a work in progress. We took the tube wherever we went.
Nicely located near the Earl Court station in an up and coming but not quite there yet neighborhood. The room was great, everything spanking new and clean. So new and modern that we could not figure out how to turn on the bedside reading lights. Make sure you get a lesson on how everything works. Our room had a handicapped access bathroom which would not have been a problem if it had been better designed. Ask for a room change if you are not in need of handicapped facilities. There is a lovely breakfast room. Breakfast is extra and cheaper if you let the staff know you will be having breakfast the next morning. The bar does not open until 6, so if you like a 5pm cocktail as I do, there is a nice pub at the end of the street.
3 out of 5
by A verified traveler

OK if you like living underground

Posted Oct 21, 2014
Pros: Location
Cons: Soft door closing mechanisms Make it clear when booking some rooms are below ground level.
Very disappointing to find our room was subterranean and as the hotel was "fully booked" no other rooms were available. Very claustrophobic room with no windows or access to open air. We were in room 3 two floors below ground and it was extremely noisy with doors banging all the time from 07.00 onwards.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Kent

Nice hotel, good location

Posted Oct 19, 2014
Just stayed here for two nights. The staff were very friendly and the room nice. Was a little concerned that there would be lots of traffic noise, but because it's on a quieter side road that wasn't the case at all. We were very pleased with our stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chesterfield

Birthday weekend

Posted Sep 29, 2014
Overall excellent stay and would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Peterborougfh

Our stay

Posted Sep 18, 2014
Cons: Car parking
Nice hotel, we were given an upgrade and the room was very nice, quiet as well, no traffic noise but we were at the back. Ideal location very close to Earls Court tube station. would recommend and would stay again. The only gripe I have is the lack of car parking facility we were guided to the Marriot that has a very small car park and if we had not got the last space I don't know of an alternative. Probably best if you go by train.
4 out of 5
Recommended
for Couples
by A verified travelerfrom NZ

Great hotel

Posted Aug 20, 2014
Pros: Everything was good
Cons: Like I said....Internet
Location: Great location. Close to earls court subway.
A great hotel close to earl court underground. Cross the road and walk 3 minutes up the street to park Grand. Comfortable room with a great bed. great bathroom. Lost a star for Internet which was unreliable.The computers in the downstairs office were just as bad. Very important to have reliable internet otherwise don't state that you have it.