Ratings based on 200 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Ottawa, Canada
Nice hotel not far from Regent ParkPosted Jul 11, 2014
Pros: The staff
Cons: You can't do anything about construction !!!
Location: You are in the centre of everything.....it seems that way.
Stayed for 7 days. Construction near my window, but didn't prevent me from sleeping. Nice neighbourhood. Post office in front. Convenience stores next door. Good breakfast restaurants nearby. But the staff is there for you all the time. It's expensive as everything in London, but I loved the week spent there.
for Everyoneby A verified traveler from New Jersey
Excellent place, excellent staffPosted Jul 8, 2014
Everything was perfect, most helpful staff you can imagine!!!!!!!!!!! Thank you all so very much for everything, especially Steven! Clean, comfy, modern, relaxing. Get the windows facing in, though, cause Baker Street can be pretty busy-sounding at night. Close to the Tube and buses, and not too far from everything, if you don't mind a little walking. Long live Sherlock Holmes!
for Everyoneby A verified traveler from Arizona
Good Hotel with an interesting themePosted Jul 8, 2014
Pros: The Sherlockian decor and theme and the assistance by the staff.
Cons: As said above - the Restaurant.
Location: Very convenient to local transport - tube and city busses and the Hop-On-Hop-Off tour busses.
Enjoyed our stay at the Park Plaza Sherlock Holmes. I think they have done a nice job in renovating it (I stayed there briefly a long time ago and it is much improved). I was particularly satisfied with the excellent assistance we received from the concierge (Salvatore) who was quick to respond whenever we needed some assitance or advice. The one aspect I think could use improvement is the retaurant as I found the menu rather limited.
for Everyoneby A verified traveler
Convenient city centre hotelPosted Jul 3, 2014
Hotel ideally positioned to take advantage of Tube links to everywhere we wanted to visit. Service attentive, but unobtrusive. Will definitely stay again.
for Everyoneby Collette
Great locationPosted Jul 2, 2014
Very friendly staff. Close to tube station would recomend
for Everyoneby Thomas
Good clean hotel well locatedPosted Jun 24, 2014
Pros: Much cheaper than staying in the City and only a short taxi ride away
Location: It is near the Sherlock Holmes museum, but there is nothing in the hotel that is Sherlock Holmes related
Having Sherlock Holmes in the name is misleading. Otherwise, well located and clean.
for Everyoneby Christophe from Oxford
Very nice hotel in the centre of LondonPosted Jun 19, 2014
Location: Have a look at the nearby Wallace Collection - a free museum and art gallery that is one of this area's hidden gems.
I stayed here early 2014 and was very pleased with the hotel. The room was spacious, with high quality furnishings and decor. The desk was a useful size for getting work done. The bed was massive and also very comfortable. There was a slight issue with the room which the staff were incredibly helpful and responsive in dealing with. The guest services manager, Catarina S., was particularly helpful and I am grateful for her caring attitude. Overall, I strongly recommend this hotel on the basis of its location, high standards of accommodation, and great staff.
for Everyoneby judy from maryland
This hotel is a great locationPosted Jun 9, 2014
The hotel staff was friendly and helpful. We will definitely stay here again.
by A verified traveler
Posted May 27, 2014
Poor internet connection. Advertised as free internet but only 256 kbps was free... pure deception. Hotel entrance and reception was noisy and not well-maintained. Location is good though but there are other options available near by that are better value for money.
for Everyoneby Kyra from Amsterdam
Lovely hotel in central LondonPosted May 26, 2014
Cons: The floor of our Room: 401
Perfect stay in a beautiful and relax area Near an Underground Price- Quality in balance Staff was very friendly and service orientated