Ratings based on 2,076 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2015
We chose this hotel because it was near my daughter's dorm. She is studying abroad in London. We didn't know it when we made the reservations that she wanted to stay with us. When we got to the room we requested a rollaway bed and was told it was going to be $50 a night. When we told them The situation, they said they would waive the fee and bring the rollaway bed right up. We appreciated their kindness.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pianezza

Bellissimo hotel 4 stelle vicino al centro

Posted Apr 17, 2015
Ho passato 3 notti in questo hotel di Londra nell'aprile del 2014, e sono rimasto molto soddisfatto dalla pulizia e dal personale dell'hotel. A mio modo di vedere, un punto di forza dell'hotel, oltre la vicinanza al centro (15min a piedi) è la presenza della metropolitana a 100m, raggiungibile semplicemente attraversando la strada. Apprezzabile anche la presenza di ben 2 teatri nelle immediate vicinanze dell'albergo. Se mi ricapitasse di andare a Londra, sceglierei nuovamente questo hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Annecy

Hotel confortable , calme,

Posted Apr 14, 2015
Bien situé à côté de Victoria station et de Buckingam
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Liverpool

Excellent Hotel and location

Posted Apr 14, 2015
Pros: Location , friendly staff , very comfortable room
Had a long weekend at this Hotel with my family, staff were excellent , all very pleasant and welcoming. Choose the hotel partially on location when booking , once we arrived i was really pleased with myself for booking it as the location for the tube etc is superb. The local high street which is on your doorstep is also really good , great selection of restaurants and pubs.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom modena

Posted Apr 13, 2015
Ottimo hotel, personale gentile e disponibile (alla reception parlano italiano), ottima posizione che permette di raggiungere a piedi in pochi minuti victoria station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Simply a very nice place to stay and well located

Posted Apr 13, 2015
Pros: Everything
Cons: Nothing I could think of.
Location: Close to the Victoria station, where a sports bar is closeby to watch all football games. Hotel is centrally located and easy to travel to any place
Everything and everyone. The Front Desk team, Danny and The Concierge team, Davida at the Tozi bar, the Housekeeping, guys at the lobby bar. Amazing people who made our stay awesome. The hotel it located within 3 minutes walk to the Victoria station, from where you could link up to just about anywhere. 5 minutes walk from the Westminster Cathedral. Taxis are easy to get, so are buses. Rooms are great and comfortable, good beds and very fast internet via free WIFI. I could go on and on about the hotel and its amenities but it's really the staff that make a lot of difference. They go the extra mile to make you happy and comfortable, and give you the best possible advices and recommendations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Good hotel in central location for a reasonable price
4 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Not a bad hotel, Location is GREAT!

Posted Apr 13, 2015
Pros: The staff are excellent and very accomodating
Cons: Fix the room Air-Con and the Gym is terrible needs a lot of work
Had a last minute trip to London and booked the day before I arrived, the location is perfect and only 100m from Victoria Station. The biggest issue I had was with the room Air-Con it would only heat even when you had it on cold and set to 18 degrees. Was informed that the temp is controlled centrally and guests cant change it then why give us room controls? I was given a small desk fan which was ok but i still had to open the window which then lead to street noise. I would stay here again only if the price is right.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Very enjoyable. Great location. Central for all attractions and Victoria station.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kobe, Japan

観光の拠点に便利なホテル

Posted Apr 11, 2015
綺麗で快適なホテルで、交通の便も非常にいいです。空港へのコーチステーション、地下鉄、バスなんでもいけます。 周りに美味しく食事できる店も沢山あります。また、周りが騒々しくなくていいです。