Ratings based on 968 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Upscale hotel near Victoria Station.

Posted Oct 21, 2014
Pros: The size of the room, the nearness to Victoria Station and the staff.
Location: Near Victoria Station. Two theaters close by. A nice restaurant across the street - Le Pain Quotidien. Nice neighborhood feel.
This hotel was recommended to us by our son. He said it was very much like an American hotel in terms of size of the room. Since we were staying seven nights, we wanted a comfortable room. It was also near Victoria Station which was a plus for us. The hostess in the breakfast room was wonderful, and the food was wonderful too. We really enjoyed our stay there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location and comfort

Posted Oct 19, 2014
Pros: Just like We were in a North AMerican hotel with lots of space in the room
Location: Excellent for Victoria station, underground, embankment and buses. lots of restaurants and bars nearby.
Execellent location near Victoria Station. Great room ... Large, well appointed , could have been in a US four star hotel, nice loBy. On a street with lots of restaurants for brunch or dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler from england

nice hotel had a shock thou booked the wrong hotel

Posted Oct 19, 2014
Pros: the friendliness
Cons: nothing
Location: it was good for all sorts of travel etc tube .train buses . plus walking near loads of tourist things
surpose to have been park plaza westminster but it work out ok it was near the bus station which helped has we d travel down on coach .hotel and staff were super.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire, UK

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Posted Oct 14, 2014
Friendly quick check in. Helpful consierge. Large comfortable room. Bathroom was disabled friendly with appropriate space, handles, emergency pulls etc. however the step into the bathroom had been replaced by a v steep short ramp. Not sure a wheelchair user would get up it unaided. Shame they didn't consider that.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

No computer, a bit dated

Posted Oct 12, 2014
Hotel was a bit dated but clean and comfy, the thing that could be improved is Internet on TV. This function didn't work.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from New Jersey

pricey, but nice and centrally located.

Posted Oct 10, 2014
Pros: The room size was great for a city hotel. There were wonderful fresh flowers in the lobby. Breakfast was good with lots of variety.
Cons: In the room, it would be nice if there was a mirror over the desk where the electrical plugs were, and it would be nice if the TV had a sleep timer.
Location: The hotel was right down the street from Victoria station, so very central. Lots of restaurants within walking distance.
I stayed here for a wedding in London. The facilities are beautiful, the rooms and bathroom very roomy. I liked that there were American electrical outlets. The staff, especially the bellmen were always very helpful with Taxis and directions.
4 out of 5
Recommended
for Everyone
by A verified traveler from switzerland

great location when arriving with gatwick express.

Posted Oct 6, 2014
Pros: location ...quietness ...area seemed quite safe even when it got dark.
Cons: we were quite happy...maybe it was a bit expensive...but thats london i guess...
Location: 2 minutes to victoria station..wow....there you can take the tube or go on a tour bus...all so close!
great location near victoria station and still very quiet! we were glad to be able to shut the air condition off and open the window a bit to enjoy the aminzing fresh october city air!
4 out of 5
Recommended
for Everyone
by A verified traveler

One night in London

Posted Oct 6, 2014
Pros: Good location for Tube or Train travel.
Great hotel, wish I could have stayed longer. Mid point to Heathrow from Ipswich. So one night and out early in the morning. Everything was great.
4 out of 5
Recommended
for Couples
by A verified traveler from Hitchin

Ideal location.

Posted Sep 28, 2014
Pros: Very comfortable, staff very attentive, good food and pleasent atmosphere. Good value for money.
Cons: Nothing really.
Location: Close to one of the finest dining establishments in the UK. Easy to get to and from.
Tha location was ideal for our purose and the room very comfortable. We enjoyed lunch and evening cocktails there, all served by very pleasent staff. Would we stay there again? Certainly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient location in London - comfortable

Posted Sep 27, 2014
Pros: Very convenient location in London - comfortable rooms and pleasant staff
Location: Good restaurants nearby, close to Victoria Station
Minimum 50 characters I was very pleased with my first stay at the Park Plaza Victoria and have rebooked in a month's time.