Ratings based on 2,201 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified traveler
Good location ,average stayPosted Jul 3, 2015
It was an average stay experience with a few exceptional customer service examples from concierge /ehab.cleanliness was average with issues like floor cleaning not being done daily.it was disappointing to pay for 2 twin beds & get 3 singles beds instead & inspite of being mentioned to the reception they were unable to service what we paid for.overall staff was polite & professionally well behaved .we do remember a few exceptional staffs like ehab/chiara
for Everyoneby A verified traveler from Alberta, Canada
Great hotel and locationPosted Jun 24, 2015
Pros: Location and comfort were the things we liked the most.
Location: This is the perfect location to travel to and from airports and central to many other attactions. Within walking distance of Buckingham Palace.
Second time in London and the second time at this hotel. It has been renovated since we were in Victoria, London, England in 2010. It is very nice. We enjoyed this hotel and location very much. The bed was very comfortable and the rooms are a good size and very clean. The staff was helpful and accommodating. We ate the breakfast at the hotel one morning of our stay and it was very good.
for Everyoneby A verified traveler from M, New York
Wonderful hotel amazing locationPosted Jun 24, 2015
We had the most amazing stay in London at the Park Plaza Victoria. The hotel was beautiful, the staff so friendly and helpful and the location was perfect as we could walk everywhere including the train station and tour bus stop. We loved it and hope to return. We saw many areas of the city and would definitely return to this hotel.
for Business Travelersby A verified traveler
Posted Jun 23, 2015
Var på udstilling og skulle bare bruge et værelse for natten
for Everyoneby A verified traveler from bari
ottima posizionePosted Jun 20, 2015
Pros: disponibilità del personale. posizione. camere
Location: accanto alla stazione Victoria. Nel centro della città
Ho soggiornato in questo hotel dal 11 al 14 Giugno. Ogni servizio si è dimostrato ottimo. Disponibilità del personale, ampiezza delle camere, posizione centrale.
for Business Travelersby A verified traveler from indiana
Close to bus, rail and TubePosted Jun 16, 2015
Pros: Clean rooms, close to Victoria Station.
Cons: More knowledgable staff, better restaurant value.
Location: You have access to the tube, rail and buses in one location. Apollo Theatre, Buckingham Palace is about a 20 min walk.
Park Plaza is a good place for a hub if you need the tube, a bus or the rail as it is all right there at Victoria Station just a block away from hotel. However, if you are looking for restaurants, pubs, nightlife then you should look for other hotels. It took us about an hour to get to any attractions and by the time we got back to hotel at night, we didn't feel like getting back on the tube or bus to go out for dinner. We ended up eating at the fast food places in the Station. The hotel itself was clean and the room was adequate. I liked that our room had plugs for US connectors. No need for adapters. The staff wasn't very helpful if we need change or directions. We were just on our own to figure out the system. But we picked the hotel so we could take advantage of the tube, rail and bus system.
for Everyoneby A verified traveler
Posted Jun 15, 2015
Pros: Posizione e pulizia
Cons: Utilizzo dei servizi scritto e non veritieri
Ottimo unica nota negativa non poter utilizzare il frigo bar se non acquisti e' deplorevole. Sauna e bagno turco non funzionante quindiil prezzo dovrebbe essere decurtato di tali servizi
for Everyoneby A verified traveler
Good locationPosted Jun 12, 2015
Nice stay and the location made it easy to get tours and underground out of Victoria Station
for Everyoneby A verified traveler from 日本
ビクトリア駅に近いホテルPosted Jun 12, 2015
for Familiesby A verified traveler
Guter Ausgangspunkt für Stadterkundung.Posted Jun 5, 2015
Etwas zwiespältiges Gesamtbild: Positiv: - große Zimmer, Kind konnte problemlos mit übernachten ohne Zusatzkosten - tolle Lage, um die Stadt zu erkunden - sehr freundliches Personal - Frühstücksbuffet sehr gut bzgl. Qualität und Auswahl Negativ: - wir waren im obersten Stockwerk - ständige Geräusche von irgendwelchen Anlagen auf dem Dach - etwas in die Jahre gekommen (Mobiliar, Sanitärausstattung) - Sauberkeit mittelmässig