Ratings based on 4,208 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom londres

Super

Posted Apr 25, 2015
Hotel très bien situé. Très confortable Buffet du matin très copieux Piscine et sauna très appréciés après nos journées bien remplies.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West Yorkshire

Park Plaza Westminster Bridge - great hotel

Posted Apr 24, 2015
Pros: Fabulous location with great view of Big Ben! Exceptionally clean hotel, very friendly staff.
Cons: Nothing to improve - this met all my expectations.
Location: London Eye is literally 2 minutes walk away as is the London Dungeon and Sea Life Centre.The pier is 5 minutes away where you can cruise the Thames!
From start to finish a great experience. The hotel is well situated with lots of attractions nearby within walking distance. Staff in the hotel were very polite and couldn't do enough to help. On check in was offered a choice of 2 rooms. Ended up with a superior king room which was incredible -so spacious it was unbelievable. Also offered a deal on the breakfast which I hadn't pre-booked. The deal was very good and allowed room service for this at no extra charge - great! Food in the hotel was lovely and very generous portions. After checking out I was allowed to leave my luggage with the concierge at no extra cost. This meant I could take in some last minute sight seeing - great service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Corpus Christi, TX

Great Location. Not So Great View.

Posted Apr 21, 2015
Pros: Very clean / polished look.
Cons: The WiFi internet is the worst I have ever experienced in a hotel.
Location: All the big tourist attractions are walking distance from this hotel. Waterloo / Westminster stations. Big Ben. London Eye. etc.
This hotel had a great deal going on and according to the pictures the view was the best in town. When we arrived we were placed in a wheelchair accessible room that was built with that purpose in mind. The bed as nearly on the floor. Everything was around waist level. The worst part was that there was NO VIEW. The "window" was a small piece of glass that you had to climb on a desk to see. We were then offered an upgrade to a studio room for £30 a night which we took. This view was much better but we were told that the Big Ben view rooms were way more expensive. No big deal since we didnt spend much time in the room. The breakfast at this hotel is BEYOND reasonably expensive. It is a low quality buffet that isnt well stocked. Skip it! there are plenty of options nearby. The hotel is conveniently located near Westminster and Waterloo stations and there are two bus stops even closer. If you need a Taxi there is always one available downstairs. Lastly, do not come to this hotel expecting to do anything on the internet. The free Wi-Fi at this property was the WORST I have ever experienced at a hotel. I purchased a Three SIM Card to use on my phone and used the HOTSPOT for everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Strøkent hotell med perfekt beliggenhet

Posted Apr 21, 2015
Pros: Renhold. Sentralt men stille. God aircondition. Kjempegode senger og puter.
Location: Hotellet liger midt i tykkestee hjerte av London. Big Ben rett utenfor, på andre siden av elven. Gåavstand til det meste av sentrum. Best i London.
Vennlig betjening, skikkelig renhold av rommet hver dag.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guatemala

Great Hotel, excellent location!

Posted Apr 20, 2015
Pros: Location!
A block away from the London Eye, Big Ben, Parliament House, Westminster Abbey and Westminster Station to go anywhere. Walking distance to the Buckingham Palace, Piccadilly Circus and Trafalgar Square. Great Staff and concierge will recommend excellent dinner ideas and shows.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Flot og med god beliggenhed. Billederne lyver ikke, man ser lige ud på Big Ben.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Wonderful Location

Posted Apr 19, 2015
Pros: Location, location, location
Cons: Nothing
Location: Only a few steps away from the Thames, Big Ben and Westminster and easy access to the tube.
The Park Plaza Westminster Bridge offers a great combination of an unbeatable location close to all the central London attractions, an efficient and friendly staff and all the conveniences one expects at this level of hotel.
2 out of 5
by A verified travelerfrom luxembourg

Posted Apr 19, 2015
Pros: la vue sur le Big Ben
Cons: la propreté... et quelqu'un qui parle Français
Location: le London eye ,big ben, le sea life, le Dangeau
très déçu de la propreté mais a un point extrême. Pour un soit disant 5 étoiles, je ne sais ou ils ont eu ou acheté leurs étoiles!!! en ce qui concerne d avoir du wifi dans votre chambre oublier mauvaise connexion ont devais toujours descendre dans le hall. et pour le prix je m attendais à autre chose..
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

London trip

Posted Apr 18, 2015
Pros: The staff was very friendly, excellent location. They had a nice workout area, pool, sauna and steam room.
Cons: The mini fridge could be bigger. It is more a micro fridge. Would've liked to been able to put soda, water and snacks in it. It is only about 6" wide.
Location: Walking distance of many sights. Big Ben, Parliament, London Eye, about 20 mins to Buckingham Palace. Not a lot of stores except touristy shops.
It was our first time to London and we were not sure where to stay. After much looking we decided to stay at Park Plaza. I think we made an excellent choice. We were in the bar one night and our bartender (Ivo) was excellent. He kept us entertained and was very friendly. If you are there make sure he is your server. I hope that we will have an opportunity to visit London again and we would very much consider staying here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond, VA

Amazing location and modern

Posted Apr 18, 2015
Within walking distance to many landmarks. Hotel had several options for eating, was always clean and the concierge were very helpful.