Ratings based on 4,065 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Location: Fünf Gehminuten entfernt vom Hotel, vorbei am London Eye, erreicht man die Waterloostation. Von hier aus erreicht man mit der U-Bahn alle Ziele.
Edles Hotel mit einem tollen Zimmer und einem überaus freundlichen Personal.
3 out of 5
by A verified travelerfrom Manchester

Westminster Park Plaza

Posted Mar 29, 2015
Stayed in this Hotel Friday 27th March 2015 as it was in Central London . Although the Location was excellent and the Staff were friendly , I was really dissapointed on two aspects . 1. The Room was very dark as it did not have a window to outside light . Even with the lighting on it still appeared dull . 2. You can not make Mobile Phone calls within the Hotel on any network . This made it very difficult for us as I had booked 4 individual rooms and relied on communications between all 4 by mobile . This very important fact which the Staff in the Hotel are aware of should be disclosed in all their Literature . For this reason we will not be staying there again . It is a Shame .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Fantastic hotel and location

Posted Mar 29, 2015
Pros: Cleanliness, location, amenities.
Cons: Coffee shop should be opened longer and a tuck shop would be helpful
Location: London Eye, Aquarium, Big Ben, Westminster Abbey
Room was comfortable and well appointed. The location of the hotel was outstanding and has great ambience. Hotel and room was very clean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Winchester

Central London hotel

Posted Mar 29, 2015
Pros: Staff, location and ease of access.
Cons: Nothing comes to mind.
Location: On Westminster Bridge approach near to Waterloo station. Whitehall, Trafalgar Square and South bank on the doorstep. Not too far from theatre land.
This hotel was chosen at random for a special occasion and turned out to be superb. Despite its size the staff were very accommodating and approachable. All staff, including Reception, were friendly but not over familiar and attended to our queries efficiently and promptly. Food was excellent and service very good. On learning it was my wife's birthday a complimentary cake appeared! Excellent location facing the Houses of Parliament. Would definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom purmerend

comfortabel hotel met goede ligging

Posted Mar 29, 2015
Pros: de illy koffiebar, de ligging vlak bij de Thames,goede liften.vriendelijk personeel,taxi voor de deur,bus dichtbij,vlak bij waterloostation
Cons: wasbak was beetje verstopt,moet schoonmaakpersoneel opvallen tijden schoonmaak en er wat aan doen.. niet wachten tot klant zelf gaat klagen
Location: locvatie perfect,london eye om de hoek net als sealife. brug over en je staat voor de big ben
hotel is confortabel,wel groot,met zo n 1000 kamers,maar geen grote drukte. prettige voorzieninge, als restaurant, spa,overdekt zwembad, meerdere snelle liften, illy koffiebar beneden,direct naast de ingang met heerlijke koffie en croissants/broodjes/muffins enz. bushalte op 100 meter, iets verder waterloo station.200 meter tot de Thames, uitzicht op de big ben..standaardkamers niet super groot,maar wel ruim genoeg.personeel behulpzaam en vriendelijk, taxis staan voor t hotel, kortom goede keus voor een bezoek aan londen, en ohja,de bar/lounge is 24 uur open,met regelmatig live muziek
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Lovely hotel close to city sights

Posted Mar 28, 2015
Pros: Modern, beautiful decor, very clean, excellent staff and excellent location.
Cons: The floor of the spa was very slippy round the pool.
Location: Excellent location two minutes from the London Eye, London Dungeon and Aquarium. Tour bus stop just outside hotel at Westminster bridge.
Visiting London for my daughters birthday so that she could go on the London Eye. We had a great holiday and loved the Park Plaza hotel. Very modern comfortable hotel with excellent service from all the staff. A birthday cake was delivered to my daughters room and was much appreciated. We had breakfast and dinner in the hotel and the food was lovely. We enjoyed the live music every night in the hotel as we sat in the bar after a day sightseeing. Location of the hotel is excellent as it is only two minutes from the London Eye and the South Bank and across the bridge from Big Ben and Westminster.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

立地は最高ですが、ビックベンが見える部屋は、限られていますのでご確認を。

Posted Mar 28, 2015
Pros: 立地、清潔さ
Cons: 部屋のタイプ、外の景色が見えるのか等の明確化
Location: ビックベン、ロンドンアイ至近。ロンドンアイは朝1で行けば、並びますが、数時間待ちとかではなく、スムーズに行けると思います。
全体的に、きれいでよいホテルでした。 立地は最高です。ビックベン、ビクトリア宮殿等、徒歩圏内です。 部屋もきれいで、アメニティも揃ってます。 ただし気を付けないといけないのは、部屋はいろいろなグレードの部屋があります。 ホテルの構造上、ホテルのインナーにある中庭しか見えない部屋 (インナービュータイプなどは、外の景色は見えない)が、1/3~4ほどを占めていると思います。 イメージしにくいかもしれませんが、ホテルを上からみると漢字の「四」のような形になっていて、 インナーの部屋の半分は、外は見えず、インナーの中庭(吹き抜け)を挟んで 向かい合った客室の部屋の窓がみえるような構造です。 部屋は、どのタイプの部屋かまず、ご確認ください。 チェックインの時に、上記、説明があり、外の景色がみえる部屋に当日アップグレードするのはかなり難しいので。ここでもめている人がいました。 ただし、2階にあるエグゼグティブラウンジがお金を払えば、1日使えます。 朝は、ビュッフェ、夜も軽食、アルコールが自由です。 ラウンジからの眺めは、写真のとおりの吹き抜け、ビックベンが真正面にみえる最高の眺めとなりますので、 おすすめは、部屋は立地と料金を重視し、インナービュー、朝食その他はラウンジを別料金で払うという形式です。 また、ロビーは常に人が並んでいっぱいで、受付や問合せなど、 さばききれていない感じもうけると思いますので、 お気を付けください。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose

Nice hotel close to Big Ben.

Posted Mar 28, 2015
Pros: Great location.
Location: Big Ben, London Eye.
Clean, convenient location, near underground subways.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Great hotel in the heart of London

Posted Mar 28, 2015
Near all attractions whether by walking or taking the tube. Hotel staff was friendly & accomodating.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Fantastico hotel , vivo h24

Posted Mar 28, 2015
Vicino al cuore di tutto. Servito da 2 stazioni meteo vicinissime e bus.