Ratings based on 3,914 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Séjour en famille

Posted Mar 4, 2015
Pros: La piscine nous a permis de nous détendre, le petit-déjeuner est de bonne qualité.
Cons: Le matelas du canapé lit est un pas assez épais.
Location: Situation de l'hôtel idéal.
Notre séjour en famille s'est bien déroulé, l'hôtel est très bien situé. Nous avons pu nous faire à manger le soir dans la chambre micro onde et un peu de vaisselle, après une journée de visite fatigante. Le petit-déjeuner est de bonne qualité et gratuit pour les enfant de moins de 12 ans.
2 out of 5
by A verified travelerfrom Wien

Viel zu groß ,wenig es sah viel besser aus

Posted Mar 4, 2015
Pros: Wir haben besseres Zimmer bekommen als gebucht
Cons: Es war viel zu gross
Location: Zentrum Lage sehr gut
Ok ,für mich zu gross,zu wenig persönlich ,das Personal freundlich aber nicht dem Preis entsprechend zu wenig Atmosfere
5 out of 5
Recommended
for Everyone
by A verified travelerfrom virginia

Great location..!!!!!!

Posted Mar 4, 2015
A few days at London , great location , beautiful hotel, friendly personnel....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom edinburgh

Perfect hotel!

Posted Mar 4, 2015
Stayed in this hotel for my 21st birthday and room service surprised me with a cake and card!!! Beautiful hotel but some of the staff had the tendency to lack some manners! Never the less, gorgeous views and location and very central, very easy to navigate around London from this hotel and I would stay here again and again!!!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 3, 2015
Muy bien ubicado. Las habitaciones cómodas y un buen servicio
4 out of 5
Recommended
for Couples
by A verified travelerfrom Göteborg

Londonkänsla med klass

Posted Mar 3, 2015
Pros: Läget och utsikten från lounchen
Cons: Det borde framgått tydligare att vi bokat rum utan kontakt med dagsljuset.. Likaså att frukost ej ingick.
Location: London Eye, London Aquarium och Big Ben( 5 min), Trafalgar Square (15 min) och West End (20 min). Tate Modern och The Globe 20 min. Towern 30 min
Bara Du vet att vissa rum har fönster mot en ljusgård utan utsikt, Du ser inte ens himlen, kommer Du att vara nöjd med vistelsen på detta moderna effektiva hotell i det nya hjärtat av London, South bank. Graderar Du upp Dig till lounchen kan du njuta utsikten mot Big Ben och Whitehall 07-20 och inta frukost, förfriskningar och afternoon tea samt ett glas vin och tilltugg efter 18.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Wonderful Hotel in Westminster

Posted Mar 3, 2015
This Park Plaza Hotel is situated in historic Westminster with pretty views, close to several tube stations and large rooms. We had a king sized bed and large bathroom. My only issue had to do with concierge service. This was my first time in London and I didn't know the city very well. I had asked several different concierge staffers where to go to eat and for a drink by the hotel. We were told to go to The Albert which is like a chain pub. It was just ok and with nothing else around it. On the last night we discovered Covenant Gardens area that is a 10 minute walk with your pick of shopping, restaurants, pubs and cool lounges. Really disappointed the staff could not direct me and I found it by fluke. Do your research and don't rely on the staff. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Pros: good customer services
Cons: i need big ben view for my next trip
excellent services...tqsomuch park plaza westminster bridge london... u r really make my wish come true because this is my 1st time trip to london ...an amazing honeymoon with my beloved husband ever... tq very much Park Plaza Wesrminster Bridge London.....good location with excellent services..
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, Wa

Great hotel. Close to most places

Posted Mar 3, 2015
Pros: It's location, the staff and the cleanliness
Cons: Nothing I can think about at this time
Location: Was close to Big Ben, the Eye, the river cruises and the Imperial War Museum. Also close to the trains and Hop On Hop Off buses,
Great hotel, polite and helpful staff. Would definitely stay there again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom scotland

Beautiful hotel

Posted Mar 2, 2015
Pros: Very clean hotel with very friendly staff
Upgraded to a studio room with Big Ben view,excellent room with microwave and separate seating area with tv