Ratings based on 4,543 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Kein Fenster

Posted May 26, 2015
Pros: Freundliche Mitarbeiter, moderner Komfort.
Das Hotel an sich war gut. Allerdings hatte unser Zimmer kein Fenster nach draussen, sondern nur einen sehr kleinen "Ausguck" in eine grosse Halle (auch ohne Blick nach draussen). Das hatten wir nicht erwartet...
5 out of 5
Recommended
for Everyone
by A verified traveler

Doesn't get much better than this

Posted May 26, 2015
Pros: Location Studio room that fit 3 adults
Cons: The 3G Edge connection on my phone was faster than the WIFI in my room, although it was fine in the lobby. Breakfast was in a conference space
Location: Everything is nearby. Big Ben, Houses of Parliament, the Eye. What more could you ask for!
What a find! Right across the Westminster bridge with a view of Big Ben. The hotel is modern, swank yet unpretentious. We stayed 3 nights and got a studio which comfortably fit 3 adults with a pull out couch and a dividing wall and 2 flat screens that feel like 2 living spaces. I will definitely stay here again!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Düsseldorf

Ideal für einen Städtetripp

Posted May 26, 2015
Pros: Neben der perfekten Lage natürlich der Service und die Restaurants.
Cons: Leider sind einige Gäste spät Abends nicht immer leise. Aber da kann das Hotel selbst nichts dafür.
Location: Die Lage ist perfekt für eine Städtetour.
Das Hotel ist ideal gelegen. Alles was wichtig ist, Tube, Bus, Schiff, ist zu Fuss in wenigen Minuten erreichbar. Das Hotel ist sehr gepflegt und das Personal sehr zuvorkommend. Durch die Carlson Club Zugehörigkeit war auch ein Zimmer mit Blick auf das London Eye natürlich möglich. Das reichhaltige Frühstück hat einem eine gute Grundlage für den Tag gegeben, welcher ausgefüllt war mit dem erkunden der Sehenswürdigkeiten. Selbst die City Tour Busse halten fast unmittelbar beim Hotel. Die Bar lässt kaum Wünsche offen. Die Buchung in diesem Hotel ist auf jeden Fall zu empfehlen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

great location forvdiwntown london

Posted May 25, 2015
wonderful staff clean modern hotel could not ask for more
4 out of 5
Recommended
for Everyone
by A verified traveler

Flott hotell, sentral beliggenhet

Posted May 25, 2015
Flott hotell, litt dumt at ikke frokost er automatisk med.
5 out of 5
Recommended
for Everyone
by A verified traveler

Situation idéale !

Posted May 25, 2015
WE prolongé en famille. Petit dej en plus très british et copieux
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Five night break for a pensioner couple

Posted May 24, 2015
Pros: Everything except the internal view rooms
Cons: cant think of anything
Location: Excellent location ..near to many attractions ... The London Eye... Hoses of Parliament Westminster Abbey Big Ben and many more.
Booked this hotel for a five night break. Originally having booked a superior twin with internal view we were disappointed we found this room to be very dark and depressing with no view or outside window. However, we upgraded to a studio suite with an external window which was far superior and well worth paying extra for.The second room was large and spotlessly clean with and very comfy beds...it was light and airy and contained everything anyone would need. The staff ranging from front desk to cleaning staff were very polite and helpful ...even offering us free breakfast for our troubles. The breakfast by the way was lovely ...offering a very good cooked or cold range with very pleasant staff. The position of the hotel on Westminster Bridge is amazing ..with Big Ben.... Houses of Parliament and the London Eye literally on the doorstep and many other iconic attractions within easy walking distance we were able to negotiate our way around with ease All in all we had an amazing break in a beautiful hotel and would definitely recommend The Park Plaza Westminster Bridge to anyone visiting London
4 out of 5
Recommended
for Families
by A verified travelerfrom jeddah

Nice hotel close to some tourists attractions

Posted May 24, 2015
It was nice experience as I was in London for business and most of my meetings were in he hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted May 24, 2015
A great location for sightseeing, friendly staff, extremely clean and comfortable. Received a complimentary room upgrade on arrival.
1 out of 5
by A verified travelerfrom Aberdeen

2* - 3* at Best

Posted May 21, 2015
Pros: View from reception
Cons: Standards
Location: Good location for Houses of Parliament, Big Ben, Westminster Abbey and London Eye
Housekeeping services appalling - safe did not work, room smelt damp as soon as you walked in, coming back in late afternoon after a busy day sightseeing walked in to find beds unmade, dirty towels etc. On phoning housekeeping was told they have until 6pm to do rooms. Not idea when you need to be out for a show by 6. Duty Manager advised this was not the case and it should have been done - all well and good but senior management should be taking more of a hands on approach and back checking rooms on a daily basis that way they would know the state of the hotel. Guests in adjoining bedroom had water running out into the living room carpet from the shower as well