Ratings based on 1,720 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Waterloo station

Posted Aug 25, 2014
Very nice luxury hotel. Very busy but plenty of space at breakfast and very courteous staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, perfectly positioned.

Posted Aug 23, 2014
Hotel is perfectly positioned to enjoy all major tourist sites in London by foot.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Nice place, close to trains and icons

Posted Aug 19, 2014
I loved the short walking distance to Big Ben and London eye. You could also see either from the hotel. The trains were close by which made seeing London in two days easy. The staff were friendly and very helpful. Quality service! The food all round was delicious and of quality. Thanks for exceeding our expectations - we will be back :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 18, 2014
Nothing to fault this hotel. Although if travelling in August we advise you walk down the Parliament side of Westminster Bridge as it will take you days to get past all the tourists taking pictures on the London Eye side.
5 out of 5
Recommended
for Everyone
by A verified traveler from Loughborough

nice hotel, close to all attractions

Posted Aug 7, 2014
Pros: great location
Location: right near westminster bridge, access to London Eye, St Pauls, the Globe, Tate etc
Great stay, really clean and modern, friendly staff, would definitely visit again. Good convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler from midlands

Great location. Excellent rooms

Posted Aug 7, 2014
Helpful staff. Very good location close to all main attractions. Rooms were excellent and a great size for a London hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent location

Posted Aug 6, 2014
Pros: Location.
Cons: Lighting in the rooms - felt a bit dark.
Location: Very centrally located for Southbank, Houses of Parliament and accessible for all transport links.
Centrally located, very busy hotel with helpful, professional staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from s

Nice place.

Posted Aug 3, 2014
Overall good experience. The concierge service did not meet our expectations. Would like to do a lot of self research prior to going to Londoner time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2014
Very good family stay. Nice rooms and fantastic location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool UK

Great Hotel in a Great Location

Posted Aug 2, 2014
Cons: The lighting in the room around dressing area was very low and could have been a bit better! The wire in the cord of the iron was exposed.
The hotel is very clean, modern and the facilities are great. A short walk to the embankment for food, drink and entertainment! Not to mention great views of Big Ben and Westminster! Would highly recommend this hotel!