Ratings based on 4,042 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Mar 26, 2015
Great location great vibe great bar great chicken wing lollipops ...had a fabulous stay Very Manhattan
4 out of 5
Recommended
for Everyone
by A verified traveler

Goed hotel midden in de stad!

Posted Mar 25, 2015
Pros: Netjes, personeel beleefd.
Location: Metro dichtbij. Veel bezienswaardigheden kunnen bezoeken. Centraal gelegen
Super! Goed hotel midden in de stad. Goed te bereiken vanaf vliegveld Gatwick.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bucks County, Pa

Easy walk to Westminster Abbey & transportation

Posted Mar 25, 2015
Pros: Location. Price was very fair when we booked with the flight
Cons: It was really ok
Location: Big Ben, Westminster Abbey, Thames, The Eye all within a very short distance
Very new and modern hotel. Room for a college son and parents. He had a comfy pull out bed and his own large TV. Quite private for him. Room was separated by a large wall. Good location for walking to Buckingham Palace, the train, walking along the Thames. Clean, the consierge team was excellent. Overall a good location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gorinchem

Heerlijk luxe hotel

Posted Mar 23, 2015
Super hotel op steenworp afstand van de Big Ben. Mooi design en veel luxe.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hartford, CT

Great location

Posted Mar 23, 2015
Pros: location, staff was very friendly.
Cons: The lighting in the room was not the best. Also, the coffee was instant.
Location: Westminster, parliament, Big Ben, the Thames, the Eye
We upgraded to a room with a view of Big Ben - definitely worth being able to wake up to every day. The room was beautiful and had all of the amenities we needed. The location was great - very close to the Westminster tube station and all of the historic sights around it. We had a tough time finding a good neighborhood pub though. I would return to this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Corsham

Great hotel and location for central London break

Posted Mar 23, 2015
Pros: great designer look and lots of space. Good rooms and comfortable beds
Cons: some corridor noise from porters and cleaners late night and early morning with a few doors banged
Location: best location for London eye area and central tourist attractions
Amazing rooms and lots of space plus the restaurant was very reasonable with great food, Would recommend a meal there! great service from the staff and could not do more for you. Very impressed with this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2015
Very nice hotel at the middle of a lot of great attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
Went to London for a visit. A great and very convenient hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norddeutschland

Toplage

Posted Mar 18, 2015
Pros: Ganz klar punktet die optimale Lage. Big Ben und House of Parlament in direkter Nachbarschalft macht schon eine tolle Kulisse.
Wir (drei Personen) hatten ein Studiozimmer im der 12.Etage und haben den Komfort dort sehr genossen. Das Personal war super nett und man fühlte sich sehr willkommen. Schön war es auch, dass jeder zwei verschiedene Kissen zur Verfügung hatte.
3 out of 5
Recommended
for Everyone
by A verified traveler

Bog

Posted Mar 18, 2015
Chambre sans ouverture ! Impossible d'aérer !!! Poussière pas récente sur luminaire et moquette sale. pour le reste c'est pas trop mal insonorisé. l'emplacement est vraiment le point positif: 2 stations de métro à 5 min et monuments à proximité. mais l'ambiance est dans l'ensemble vraiment celle d'un hôtel d'affaires.