Ratings based on 1,617 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Too dark - everywhere!

Posted Jul 21, 2014
We stayed two nights here in a very dark room. When there was no window you rely on electric lighting, however there was very little, not just in the rooms but everywhere. The location is excellent, the beds are really comfortable and the rooms are ok BUT the fact you can't see in the rooms completely spoils it for me. Based on that I wouldn't stay there again nor recommend friends to stay either.
4 out of 5
Recommended
for Everyone
by A verified traveler from puerto rico

Nice stay

Posted Jul 19, 2014
We mostly just used for sleep and brakfast an we ate at restaurants and were ok, overpriced, but good at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alta.

Beautiful Hotel close to big Ben, the London Eye.

Posted Jul 16, 2014
Excellent: We were met at the front as our cab pulled up by a nice genetleman who immediately took our luggage and brought it to our room. Conscierge desk was excellent too. We had purchased tickets to the London Eye and as my daughter was quite ill we couldn't go and the front desk, without hesitation, refunded her her money. Would definitely stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler from southern ca

Great walking area

Posted Jul 15, 2014
Loved this hotel! Beds were super comfy, blinds closed to make it super dark, so much so we forgot to order a wake up call and overslept. Nice bar downstairs. Great location! Very happy!
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

One Day in London

Posted Jul 15, 2014
Pros: Nice Location Dark Rooms (Great for sleeping)
Cons: Some of the room are actually indoors which leaves much to desire for a view. Walls are a little thin. Heard running in the halls
Needed a room for an overnight stay in London and wanted to stay close to the sights. Right outside of Big Ben and close to the Tube.
5 out of 5
Recommended
for Families
by A verified traveler

OUTSTANDING LOCATION

Posted Jul 7, 2014
GREAT LOCATION, PLANTY OF RESTAURANTS, CLOSE TO EVERYTHING, &10-&20 POUNDS ON TAXI TO ALMOST ANY ATTRACTION, 2 MIN TO LONDON EYE, LONDON DUNGEON, SEALIFE. AMAZING VIEW AT NIGHT.
4 out of 5
Recommended
for Everyone
by A verified traveler

Big professionally run hotel, excellent location

Posted Jul 6, 2014
Pros: Location, room comfort
Cons: Check-in process is somewhat slow and cumbersome...
Staying at this hotel for three years whenever we come to London.
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Very friendly Reception staff.

Posted Jul 5, 2014
Friendly and efficient Recrption staff. Alessandro was courteous and very informative. Room was excellent; Elemis toiletries, lots of coffee/tea making products. Paid for Executive Lounge use and it was first class, one of the best for Park Plaza hotels I have stayed at.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent central London Hotel

Posted Jul 4, 2014
Stayed at the hotel for one night for my girlfriends birthday. The facilitys were really nice, the room was incredible and the breakfast was also top notch would recommend to anyone looking for a modern hotel in central London.
4 out of 5
Recommended
for Everyone
by A verified traveler

Park Plaza London

Posted Jul 1, 2014
Pros: Location
Cons: Restaurant, food choice
Location: Location was great for many tourist destinations. Although the restaurant choices were just ok
Vacation travel. Nice place to stay, bit expensive, but I guess that is London.