Ratings based on 4,847 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Zürich

Preisleistungverhältnis stimmt.

Posted Jul 31, 2015
Trotz hoher Auslastung war das Personal stets freundlich und zuvorkommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel Close to all major attractions

Posted Jul 31, 2015
It was my first experience to stay at Park Plaza with family and it's awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel recomendable

Posted Jul 29, 2015
El hotel está muy bien situado y bien comunicado. El personal es muy amable y te pueden atender en español sin problema. Nuestra habitación era comfortable y bastante grande. Pese a ser un hetel muy grande, era tranquilo y silencioso. La zona del spa, y el gimnasio está muy bien.
4 out of 5
Recommended
for Everyone
by A verified traveler

런던의 명소들이 가까이.

Posted Jul 29, 2015
런던의 명소들이 가까이있어 도보로 이동하기편하였고 버스나 지하철역이 바로 앞이라 더 편히 이동할 수 있었습니다. 그리고 호텔앞에 국회의사당과 엘리자베스타워가 바로 있어 묵는 내내 멋진 야경을 볼 수있어 너무 좋았습니다
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good central London hotel

Posted Jul 28, 2015
Stayed here with kids to go to a Prom. Overall a very convenient, well priced hotel with good facilities. What let it down were the staff, or more specifically many of the younger women, who seemed to have no idea that in a hotel you are supposed to keep the customers happy rather than view them as an irritation. This wasn't universal, and some of the older/more experienced staff (both men and women) were very helpful, but the good looking, young, metro-European women had no idea. It took an absolute age to check in, the roll-out bed wasn't made up until we chased three times, simple requests took ages. If they got better trained staff this would be a 5*
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochdale

city break with 9year old grandson.

Posted Jul 27, 2015
Pros: Location.Friendly and helpful staff.
Cons: Perhaps more child friendly menu.
Location: Walking distance to alot of main city sights ,underground nearby and local shops. LOCALE, nice Italian resturant nearby.
Great hotel in city centre location. Prompt checkin,good studio room with small kitchen facilities,excellent for young children sharing.We did make good use of the pool.Grandson loved the views of Big Ben.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern ireland

good central location

Posted Jul 27, 2015
Pros: location,staff & breakfast
Cons: I found the bedroom to be quite dark even with the lights on.
Location: Close to the Tube station, London Eye & the Open-topped bus & other London Buses. A 15 min walk to the Lyceum Theatre.
convenient for transport links. excellent breakfast. polite & helpful staff, including the reception, dining & consierge staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsboro, NC

Good hotel in central London

Posted Jul 26, 2015
Pros: Location, location, location.
Cons: This hotel could use more lighting. The elevators and hallways were rather dark.
Location: Wonderful location at Westminster Bridge. It's right across the Thames from Big Ben and the Parliment buildings. Also very close to the London Eye.
Since check-in time was 2:00 and we arrived at 11:00 our room was not ready, so the staff stored our luggage for us and then brought it up to our room later, which allowed us to start exploring London right away. The room was small but clean and comfortable.
5 out of 5
Recommended
for Families
by A verified traveler from Hessen

Sehr zentral gelegenes Hotel

Posted Jul 26, 2015
Pros: Die Laufnähe zum Zentrum
Location: Big Ben, Houses of Parliament, Downing Street, Westminster Abbey, Buckingham Palace, Trafalgar Square, Hyde Park
das Hotel liegt sehr zentral mit Blick auf Big Ben und London Eye. Es ist sauber, das Personal sehr freundlich. Ideal für einen Wochenende Trip nach London.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Excellent

Posted Jul 25, 2015
Amazing beautiful people extremely friendly such a nice experience