Ratings based on 3,743 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom lincs

nice view

Posted Jan 20, 2015
Pros: size
Cons: lights in room
Location: big ben
nice weekend went to see war horse at new london theatre not far from hotel i think this hotel was very good as waterloo station is literally 2 mins away
5 out of 5
Recommended
for Couples
by A verified traveler

Sehr edler schuppen

Posted Jan 19, 2015
Pros: Zimmerausstattung, eiswürfelmaschine auf jeder etage
Location: In der Nähe vom big ben, london eye sowie sealife
Alles Tipp Top. Fernsehen ist umsonst sowie wlan, der Rest kostet extra. Hatte das superior Rom mit Blick ins Atriums aber war super! Geiles bab und Badewanne, die auf für 2 geeignet ist. Sehr zentral. Kann nur Gutes erzählen
5 out of 5
Recommended
for Everyone
by A verified traveler

disappointed with closure of facilities

Posted Jan 19, 2015
Pool steam room and sauna were all closed, apparently there was an alert to inform us. However, not a big enough one!
3 out of 5
Recommended
for Everyone
by A verified traveler

Gute Lage netter Service

Posted Jan 18, 2015
Das beste am Hotel ist ganz klar die lage da es direkt am London eye liegt und nur 200 von Big Ben und der Westminster Abbey . Busstop genau vor der tür auch die Sightseeing busse halten dort. 2 Ubahn stationen in unmittelbarer nähe. Toll war der service vom hotel die verkaufen tickets für die sightseeing busse und helfen immer gerne. Nicht so toll war die sauberkeit der Zimmer viel Staub dreckige Bettwäsche müll wurde nicht entsorgt ledeglich das bad war in ordnung hätte aber auch besser sein können.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom roma

Albergo molto bello ed elegante

Posted Jan 16, 2015
Pros: Tutto. Personale molto educato e disponibile stanze grandi e pulitissime dotate. Di tutti i comfort
Cons: Non credo ci sia qualcosa da migliorare
Location: Vicino al centro Big Ben abbazia di Westminster
Albergo vicinissimo al centro proprio accanto al Big Ben all'abbazia di Westminster .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Central and spacious- lovely place to stay

Posted Jan 14, 2015
Excellent stay, modern and very helpful staff! We had a couples spa experience which was very relaxing-just what we needed in the bustle of London! Rooms had a sink, fridge and micro so convenient for snacks if required. Decor was lovely. Staff were pleasant and attentive. Would definately go back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern Ireland

Outstanding Hotel!

Posted Jan 13, 2015
Location: Park Plaza Westminister, very close to tube station, London eye and some fantastic restaurants.
I had an outstanding experience with Park Plaza. Second time in London and will be sure to return for another stay. Staff were amazing and hotel was extremely clean and modern.
5 out of 5
Recommended
for Everyone
by A verified traveler

Shoppingresa

Posted Jan 13, 2015
Pros: Personalen var vänlig och tillmötesgående,villiga att hjälpa till oavsett fråga eller "problem". Mycket rymliga rum något som inte är vanligt i London
Location: Big Ben, London Eye, akvariet - allt inom någon minut. Buss och tunnelbana i närheten. Nära till shoppinggatorna (15 minuter till fots). Mycket att se
Huvudsyftet med vår resa var shopping, har inte bott på Southbank tidigare, det har kännts lite "avsides" men tänk så fel vi hade. Hotellets läge visade sig vara helt perfekt. Vad sägs om utsikt mot parlamentet (och Big Ben) medan man väntar på hissen och att efter ca 10 - 15 minuters promenad befinna sig vid Regent Street och redo för shopping är inte heller fel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom m

The hotel was very nice, the reception staffs were

Posted Jan 12, 2015
Miss leading, told me one price for upgrade then changed there mind after 5 mins. Our room wasn't clean bad staff couldn't believe it. It cost us more at the end very un organised. I'll stil come again even how things were.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom essex

Great location,

Posted Jan 12, 2015
Was great, didn't use the facilities as was too busy, food and drink is a bit on the pricey side but that's london. Hotel is beautiful and room was spotless. Shame you couldn't open a window, only air was through vent. Would definitely stay again.