Ratings based on 3,910 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 3, 2015
Muy bien ubicado. Las habitaciones cómodas y un buen servicio
4 out of 5
Recommended
for Couples
by A verified travelerfrom Göteborg

Londonkänsla med klass

Posted Mar 3, 2015
Pros: Läget och utsikten från lounchen
Cons: Det borde framgått tydligare att vi bokat rum utan kontakt med dagsljuset.. Likaså att frukost ej ingick.
Location: London Eye, London Aquarium och Big Ben( 5 min), Trafalgar Square (15 min) och West End (20 min). Tate Modern och The Globe 20 min. Towern 30 min
Bara Du vet att vissa rum har fönster mot en ljusgård utan utsikt, Du ser inte ens himlen, kommer Du att vara nöjd med vistelsen på detta moderna effektiva hotell i det nya hjärtat av London, South bank. Graderar Du upp Dig till lounchen kan du njuta utsikten mot Big Ben och Whitehall 07-20 och inta frukost, förfriskningar och afternoon tea samt ett glas vin och tilltugg efter 18.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Wonderful Hotel in Westminster

Posted Mar 3, 2015
This Park Plaza Hotel is situated in historic Westminster with pretty views, close to several tube stations and large rooms. We had a king sized bed and large bathroom. My only issue had to do with concierge service. This was my first time in London and I didn't know the city very well. I had asked several different concierge staffers where to go to eat and for a drink by the hotel. We were told to go to The Albert which is like a chain pub. It was just ok and with nothing else around it. On the last night we discovered Covenant Gardens area that is a 10 minute walk with your pick of shopping, restaurants, pubs and cool lounges. Really disappointed the staff could not direct me and I found it by fluke. Do your research and don't rely on the staff. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Pros: good customer services
Cons: i need big ben view for my next trip
excellent services...tqsomuch park plaza westminster bridge london... u r really make my wish come true because this is my 1st time trip to london ...an amazing honeymoon with my beloved husband ever... tq very much Park Plaza Wesrminster Bridge London.....good location with excellent services..
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, Wa

Great hotel. Close to most places

Posted Mar 3, 2015
Pros: It's location, the staff and the cleanliness
Cons: Nothing I can think about at this time
Location: Was close to Big Ben, the Eye, the river cruises and the Imperial War Museum. Also close to the trains and Hop On Hop Off buses,
Great hotel, polite and helpful staff. Would definitely stay there again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom scotland

Beautiful hotel

Posted Mar 2, 2015
Pros: Very clean hotel with very friendly staff
Upgraded to a studio room with Big Ben view,excellent room with microwave and separate seating area with tv
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Venezia

Posted Mar 2, 2015
Pros: Ristorante sushi dell'albergo eccezionale
L'albergo è di recente costruzione quindi si presenta molto bene, design moderno e servizi all'altezza. La posizione è perfetta, vicina a due stazioni metropolitane che coprono quasi tutte le tratte della metro, quindi gli spostamenti sono davvero semplici e veloci. Di sicuro quando torno a Londra so dove alloggiare !!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Göteborg

Centralt modernt

Posted Mar 2, 2015
Pros: Komforten, läget och mycket trevlig och tillmötesgående personal.
Perfekt läge med närhet till det mesta i centrum. bra kommunikationer med bussar utanför dörren och tunnelbanor en hållplats bort. Tyvärr är frukosten oproportionerligt dyr och inte inkluderad i priset.
5 out of 5
Recommended
for Everyone
by A verified traveler

Uitzicht op de big ben

Posted Mar 1, 2015
Super echt een top hotel. Aardig personeel de kamer was super. Roomservice snel en lekker en het ligt op 1 min lopen van de Big ben vandaag
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Fantastic hotel

Posted Mar 1, 2015
Great hotel in the heart of London! Staff is very friendly, hotel has plenty to offer and rooms are nice with great views.