Ratings based on 404 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Love it

Posted Aug 19, 2014
Hotel is terrific !!!! I would come back again , it is easy access to every thing . Quite location and rooms are amazing.
4 out of 5
by A verified traveler

Hotel for trip to London

Posted Jul 30, 2014
My partner and I took our nephew to London for the day, we chose the pestena , there is parking but doesn't belong to hotel. Upon arrival we went to front desk and was greeted by a guy who was friendly and gave us complimentary wifi. Room was nice, clean, small TV, had a large bathroom with tub and separate shower. The view from our room was the power station and train lines, although the sound of the trains was a light rumble. I was disappointed with the breakfast, only really offering continental and cereals. We stayed at park plaza Westminster in march and the price isn't much different so I would definitely recommend that hotel, it's all round better and closer to the main attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Went c the sites of city and enjoy spa ..

Posted Jul 28, 2014
Very warm and excellent hotel.staff very helpfull and couldnt do enuf.very nice and relaxed break thank u to all staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

nice hotel , close to covent garden and soho

Posted Jul 24, 2014
all staff great to deal with few problems with room service but eventually dealt with well very convenient place to stay parking £5 a day at weekends !
4 out of 5
Recommended
for Everyone
by jack from cornwall

Nice hotel couple of issues

Posted Jun 28, 2014
Too far from tube station at least a 20-25 minute walk. Not many Restuarants close by. Hotel restaurant was good.
4 out of 5
Recommended
for Everyone
by Jarek

Bardzo dobry hotel

Posted Jun 16, 2014
Hotel jest wart ceny i czterech gwiazdek polecam każdemu jedyny malutki minus za mało różnorodne śniadanie
5 out of 5
Recommended
for Everyone
by Tom

Nice hotel

Posted Jun 16, 2014
Very convenient to stay for a theatre night out at Apollo Victoria theatre... It is 1 stop away by train but we ended up walking it as it's so close.
4 out of 5
Recommended
for Couples
by val from surrey

Central and easy to get from A to B

Posted Jun 15, 2014
Pros: Room and Staff
Cons: Scramble Eggs
Staff very helpful and despite being a large hotel they were very friendly, unusual! I would recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Recommended

Posted Jun 13, 2014
All good. Nothing bad to say. 50% discount on Expedia meant I got to sample a luxury hotel that would otherwise be out of my reach.
5 out of 5
Recommended
for Everyone
by ben from gloucester

One of the nicest hotels I've been to!

Posted Jun 11, 2014
Couldn't have asked for anything more! Staff were fantastic and the room was very well maintain and clean, was a shame to leave!