Ratings based on 771 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2015
I was happy with this hotel - easy enough to reach, simple and efficient check-in and good facilities for the size and cost.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Friendly and helpful staff - everything to a high standard and allowed me to check in four hours early,
Comment from Hotel Management
Apr 20, 2015 by Arturo Esposito – General Manager, Hotel Management
Dear Guest, thank you for taking the time to share your review with us. I am pleased to hear the positive comments regarding our staff and service standards, all of which are extremely important guest satisfaction features. I am also delighted to hear that the Reception exceeded your expectation and that you here able to enjoy an early check-in. Thank you for your support and I look forward to welcoming you back to Pestana in a near future. Regards, Arturo Esposito – General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Trier

Top Hotel für jeden London Besucher

Posted Apr 13, 2015
Pros: Preis/Leistung
Location: siehe Beschreibung
Wer einen kurzen Trip nach London plant für 1-3 Tage, dem sei dieses Hotel empfohlen. Zimmer sind top ausgestattet und sehr sauber, Bad mit Dusche und Wanne. Frühstück gibt's auch für Londontypische Preise, habe ich aber nicht getestet, da man überall für gutes Geld frühstücken kann. Die Anbindung ist insgesamt ok. Hotel liegt direkt gegenüber des Chelsea Battersea Parks, vor der Tür fährt der Bus 452 ab, der einen in 5 Minuten zur Tube station Sloane Square bringt. Alternativ geht man etwa 10 Minuten zu Fuß. Das Hotel hat auch einen kleinen Pool und ein tolles Spa, was ebenso wie die Zimmer in einem Top Zustand ist. Personal war jederzeit sehr freundlich. Preis/Leistung stimmt hier absolut, wie mir bereits einige Londonkenner bestätigt haben, die viele andere Hotels in der Innenstadt kennen.
Comment from Hotel Management
Apr 20, 2015 by Arturo Esposito – General Manager, Hotel Management
Dear Jochen, please accept our reply in English. I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and also for taking the time to give us your feedback. I am delighted that we have met your expectations. Thank for all these great positive comments about our facilities, location and staff – I’ll make sure to pass them to the team. Thank you again for your feedback and support. I do hope to welcome you back on your next visit to London. Kind Regards, Arturo Esposito – General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom P

Great place on the edge of the city!

Posted Apr 4, 2015
A great hotel, especially if you want to be out of the city but close enough to enjoy it! We had fantastic food on Kings Road, local bus service was great - used google a lot to work out best travel options. Hotel clean, modern and very comfortable.
Comment from Hotel Management
Apr 7, 2015 by Arturo Esposito -€“ General Manager, Hotel Management
Dear City lover, thank you for choosing to stay at Pestana Chelsea Bridge Hotel London and taking the time share your experience. I welcome guest feedback and personally pay attention to all comments made. I am pleased that we met your expectations during your stay and thank you for such positive comments about our Hotel and especially our location. We often find that guests realise how accessible we are to many of London’s iconic attractions once they are here. I look forward to welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bristol

Great hotel in a great location in London.

Posted Apr 1, 2015
Booked for 3 people and we were amazed with our apartment in this hotel. Great having two bathrooms and everything else we needed. Staff were very friendly and approachable. Always happy to solve any of our requests. Close to bus route to get to tube station.
Comment from Hotel Management
Apr 7, 2015 by Arturo Esposito - General Manager, Hotel Management
Dear Sarah, thank you for taking the time to share your review with us and for the positive comments. I am really happy to hear that you had an enjoyable stay and also your feedback particularly regarding our staff, room facilities and location. I delighted we met your expectations during your stay and I hope to welcome you on your next visit to London! Kind Regards, Arturo Esposito – General Manager.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Våle

Hyggelig hotell

Posted Apr 1, 2015
Hyggelig hotell med god service. Flott basseng . minus at frokost ikke var inkludert i prisen. Men vi hadde et flott opphold og fikk hvilt oss en del
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stockholm

Bra hotell i London

Posted Mar 25, 2015
Pros: Modernt
Cons: Beskrivningen om man tar sig dit med tunnelbana och buss.
Modernt och snyggt hotell i London. Ingår i en portugisisk kedja och det märks på ett positivt sätt. Relativt centralt men tyvärr långt till närmsta tunnelbana (Sloan Square). Bra möjlighet att jobba på rummet. Bra wifi.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dublin

Great location and top class hotel

Posted Mar 21, 2015
Pros: Facilities, room, staff, service... whats not to like!
Cons: Steam room and Sauna temperature
Really enjoyed my stay here, would definitely go again. Staff were brilliant, the room was top class, beds and bedding really nice... Pool and facilities great..
Comment from Hotel Management
Mar 27, 2015 by Arturo Esposito – General Manager, Hotel Management
Dear Paddy, thank you for taking the time to share your experience with us. I am really happy that you enjoyed your stay with us, thank you for all your lovely comments, it is much appreciated. I look forward to welcoming you back to Pestana on your next visit to London! Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tel Aviv

Short but fun !

Posted Mar 13, 2015
I stayed for one night only , had a great time , clean and great. Big room .
Comment from Hotel Management
Mar 27, 2015 by Arturo Esposito – General Manager , Hotel Management
Dear Guyke, thank you for taking the time to give us feedback on your stay. I am really pleased to hear that you enjoyed your stay with us and found our facilities of good quality. I hope to welcome you back to Pestana in the near future. Kind Regards,
5 out of 5
Recommended
for Couples
by A verified traveler

Lovely Spa and pool and room high standard

Posted Mar 12, 2015
Pros: Staff very friendly and helpful. Clean and comfortable.
Cons: Weekend breaks were offered but mid week wasn't.
Location: Kings Road, 2 buses to piccadilly just one short bus ride from Victoria.
Only stayed for 2 nights so didn't get to sample their restaurant or their breakfast as it wasn't included in the room price. We went out shopping and to see a show and sampled food in the city.
Comment from Hotel Management
Mar 27, 2015 by Arturo Esposito – General Manager, Hotel Management
Thank you for reviewing the hotel and sharing your experience, it is much appreciated. I am pleased to hear you had an enjoyable stay particularly regarding our staff friendliness and general facilities. Thank you for your feedback on our location and we often find that guests realise how accessible we are to many of London’s iconic attractions once they are here. I look forward to welcoming you back soon. Kind Regards,