Ratings based on 412 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from London
Posted Sep 27, 2014
I hate the window in the toilet Also staff were not helpful about helping us move next door to borrow the trolley for 5 mins max.
for Everyoneby A verified traveler from new york
Love itPosted Aug 19, 2014
Hotel is terrific !!!! I would come back again , it is easy access to every thing . Quite location and rooms are amazing.
by A verified traveler
Hotel for trip to LondonPosted Jul 30, 2014
My partner and I took our nephew to London for the day, we chose the pestena , there is parking but doesn't belong to hotel. Upon arrival we went to front desk and was greeted by a guy who was friendly and gave us complimentary wifi. Room was nice, clean, small TV, had a large bathroom with tub and separate shower. The view from our room was the power station and train lines, although the sound of the trains was a light rumble. I was disappointed with the breakfast, only really offering continental and cereals. We stayed at park plaza Westminster in march and the price isn't much different so I would definitely recommend that hotel, it's all round better and closer to the main attractions.
for Everyoneby A verified traveler
Went c the sites of city and enjoy spa ..Posted Jul 28, 2014
Very warm and excellent hotel.staff very helpfull and couldnt do enuf.very nice and relaxed break thank u to all staff.
for Everyoneby A verified traveler from london
nice hotel , close to covent garden and sohoPosted Jul 24, 2014
all staff great to deal with few problems with room service but eventually dealt with well very convenient place to stay parking £5 a day at weekends !
for Couplesby Mr M from England
Great Hotel & SPAPosted Jul 2, 2014 on Hotels.com
Hotel was lovely, modern and clean. Couldn't fault the Staff. SPA staff really friendly and helpful. SPA was relaxing. Location ok although a bit out of London centre if that's what you are looking for - good bus route (137 & 452) just outside of hotel though. Would recommend and definitely stay again!!
Recommendedby A verified traveler
Posted Jun 29, 2014 on Hotels.com
for Everyoneby jack from cornwall
Nice hotel couple of issuesPosted Jun 28, 2014
Too far from tube station at least a 20-25 minute walk. Not many Restuarants close by. Hotel restaurant was good.
for Business Travelersby Wardinho from Scotland
Great service, comfort and atmosphere.Posted Jun 17, 2014 on Hotels.com
Great hotel and cannot fault it. Only issue I have is the location. No nearby tube stations so a taxi is required and, being set well back from the main road, hidden behind [lovely] residential apartments it is hit or miss whether a taxi will stop and take a chance that someone is waiting. The hotel does switch on a taxi light but this is not so noticeable from the road (much of this opinion is shared by a couple of taxi drivers who I managed to hail). Apart from this, the hotel was superb.
for Everyoneby Jarek
Bardzo dobry hotelPosted Jun 16, 2014
Hotel jest wart ceny i czterech gwiazdek polecam każdemu jedyny malutki minus za mało różnorodne śniadanie