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Plaza on the River

3.5 star property
Comfortable family-friendly hotel near London Eye

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May 2024

Plaza on the River

Photo gallery for Plaza on the River

Interior
Room amenity
Exterior
Studio | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Room amenity

Overview of Plaza on the River

8.6

Excellent

Highlights
  • Offers free parking. Only 5% of properties have this in London.
  • Offers an onsite restaurant. Only 5% of properties have this in London.

Popular amenities

  • Pool
  • Breakfast available
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

18 Albert Embankment, London, SE1 7TJ
  • Popular LocationWestminster Abbey14 min walk
  • Popular LocationLondon Victoria Station8 min drive
  • Popular LocationLiverpool Street Station18 min drive
  • AirportLondon (LCY-London City)38 min drive
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Room options

Studio

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Riverview

  • 646 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

London

Plaza on the River is located in London City Centre, a neighborhood in London, and is in the entertainment district and on the riverwalk. The British Museum and Natural History Museum are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Traveling with kids? Make time for London Eye, or check out an event or a game at ExCeL Exhibition Centre.

What's nearby

  • Westminster Abbey - 14 min walk
  • London Eye - 17 min walk
  • Big Ben - 18 min walk
  • Trafalgar Square - 5 min drive
  • Buckingham Palace - 5 min drive

Getting around

  • Vauxhall Station - 8 min walk
  • Lambeth North Underground Station - 14 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • Millbank Tower - 11 min walk
  • City Inn Westminster - 11 min walk
  • Tamesis Dock - 2 min walk
  • Mezemiso - 1 min walk
  • The London View - 11 min walk

About this property

Plaza on the River

Family-friendly hotel near Big Ben
Near London Eye, Plaza on the River provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The onsite brasserie, Chino Latino, features Asian cuisine. In addition to a fireplace in the lobby and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and luggage storage
Room features
All 127 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and designer toiletries
  • Plasma TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, German, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (GBP 45 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: GBP 23 for adults and GBP 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chino Latino

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Pay movies
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 80 per accommodation, per stay, plus a deposit of GBP 80.00 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 23.00 for adults and GBP 23.00 for children
  • Valet parking fee: GBP 45.00 per day
  • Pet deposit: GBP 80.00 per stay
  • Pet fee: GBP 80 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Plaza on the River have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM.

Is Plaza on the River pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 80.00 per stay and a fee of GBP 80 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Plaza on the River?

Self parking is free at this property.

What time is check-in at Plaza on the River?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Plaza on the River?

Check-out is at noon.

Where is Plaza on the River located?

This family-friendly London hotel is located on the riverwalk, within 1 mi (2 km) of St. Thomas' Hospital, London Eye, and Big Ben. Trafalgar Square and Buckingham Palace are also within 2 mi (3 km). Vauxhall Station is 8 minutes by foot and Lambeth North Underground Station is 14 minutes.

Plaza on the River Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 998 reviews" "
Rating 8 - Good. 299 out of 998 reviews" "
Rating 6 - Okay. 89 out of 998 reviews" "
Rating 4 - Poor. 47 out of 998 reviews" "
Rating 2 - Terrible. 28 out of 998 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Nicola

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location close to Westminster and central London. We stayed in a suite which was furnished to a high standard. The executive breakfast was superb, a range of food options on the buffet, a spacious area and great views from the 12th floor to enjoy! Would highly recommend this hotel and hope to come back soon.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Great location, and potentially a good view IF YOU GET a room facing parliament, I asked for one and was told no.
Stayed 4 nights in Dec 2019

8/10 Good

Habib

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was perfect but this hotel need to make their tv channels free
Stayed 1 night in Dec 2019

10/10 Excellent

RichardN, Ft Worth Texas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern style in a good location with great views of the River Thames and parliament. Easy to walk to places of interest. We received complimentary buffet breakfast each morning in the Executive Loumge on the 12th floor which had amazing views of parliament also.
Stayed 3 nights in Dec 2019

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic hotel. Beautiful Riverview Suite. Amazing Customer service at check in. Wonderful Stay.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019