Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad W.I.

Nice place, nice location.

Posted Sep 2, 2014
1.Excellent location. Only 5 mins walk to underground station and a lot of great restaurants and pubs. 2. Nice, clean room, hallways, stairs. 3. Helpful, approachable staff.
3 out of 5
Recommended
for Families
by A verified traveler from vancouver

Close to earls court tube

Posted Aug 3, 2014
Pros: Staff very pleasant, room was quite spacious.
Cons: Dust the rooms and clean the floors regularly
Location: Not much in the area, a few pubs, small stores, marcs and Spencer's down the street. Close to tube.
Hotel apartment has everything that you need, stove, oven dishwasher, washer/ dryer. Staff very helpful, always willing to please. If we needed something it was delivered right away, towels, toilet paper etc.... Small washroom, no counter space, but plenty of room in the main bedroom/ kitchen area. The only thing was that the room was very dusty, not sure if they cleaned the floors regularly/daily. Out in the hallway carpets were dirty/ stained. Our room faced the street, so it was noisy at night when people were outside talking and smoking, and the noise of garbage trucks early in the morning.
2 out of 5
by A verified traveler from Rio de Janeiro

Wifi disaster

Posted Jul 14, 2014
Pros: Location excellent. Friendly staff.
Cons: Hotel has got to improve its wifi.
Wifi was intermittent and when we did manage to access, was impossibly slow. When we complained, hotel staff said they were not aware of any problem, but that it could be due to the fact that there were too many guests trying to access the system at the same time! We heard other guests complaining about the wifi. My husband was unable to deal with his work commitments efficiently which was stressful for him.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Beautiful apartments

Posted Jul 9, 2014
Pros: Great facilities including washer/dryer
Cons: Nothing
Location: It is very close to the tu e at Earls Court making it easy to catch the tube from Heathrow airport.
The apartments had everything you would need like a home away from home. Quite location in a lovely area. Staff were very helpful.
4 out of 5
Recommended
for Everyone
by Bruce from Dallas

great location and quality for the price

Posted Jun 22, 2014
Cons: sofa fold out was worn and stained, rug under sofa also worn and dirty but rest of room had hardwood floors giving very clean feel
Location: near subway entrance was great, only 5 min walk
Very pleased with quality of room, kitchenette and bathroom. Great location, walk to subway only about 5 minutes and staff was very helpful and friendly. Grocery store near subway was very convenient to get milk, breakfast items,etc.
5 out of 5
Recommended
by Kiwis from New Zealand

Great location

Posted Jun 21, 2014 on Hotels.com
Really enjoyed our stay. Couple minutes walk to the underground and alot of takeaway bars and mini marts within 1 block away. The hotel was very nice and the reception were very helpful. Felt very safe in the area.
4 out of 5
Recommended
by A verified traveler

Great location.

Posted Jun 16, 2014 on Hotels.com
It was an outstanding location. Easy access to the tube and buses, A relatively spacious living area with lots of nice features. One drawback was the comfort of the third person. The pullout bed in the living room was not very comfortable or attractive. We could not get an extra washcloth for the third person even after three attempts! .
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel near Earls Court

Posted Jun 14, 2014
Very good studio apartment, excellent facilities, very helpful staff, you couldn't ask for a better place for the price.
4 out of 5
Recommended
for Families
by lyjteydy from Singapore

Great location

Posted Jun 14, 2014
Pros: Apartment style. kitchen was fully equipped and we could make our own breakfast every morning.
Location: We could walk to Glouchester Road (just 6 minutes walk) to board the hop on hop off trolley tours.
The location is great, near many food places, grocery and short walk to the natural history museum and science center. Hotel staff were pleasant and friendly and check in was very smooth.
3 out of 5
Recommended
by MW from Australia

Quiet room.

Posted Jun 11, 2014 on Hotels.com
We enjoyed our stay, our room served us well. Getting to it though was a challenge thanks to the shag style carpet which made pulling multiple suitcases along very hard. We also had to get through many fire doors along thin corridors on this carpet....then down a narrow flight of stairs and along more shag carpet until we finally found our room. Luckily we are strong! Perhaps getting rid of the carpet and laying an insulated floor board would help? Other than this, the location was good ( just around the corner from Earls Court tube) as were the facilities of the room.