Ratings based on 162 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel at the heart of LondonPosted Jan 13, 2014
We stayed at this hotel for a week during the first week of January and found our stay to be very pleasant. Our flight arrived in the morning, so we reached the hotel several hours before the scheduled check-in time. Despite this, our room was ready and we were able to check-in early. Throughout the stay, the room was kept clean and the staff were very accomodating and pleasant. The location of the hotel is great too. Bond Street tube station is right across the street and from there all major London attractions are only minutes away by tube and are very close if you choose to walk. Oxford street itself is very lively and has tons of stores and restaurants. Would stay here again if I come to London.
for Everyoneby robert from london
Fantastic hotel in central LondonPosted Jan 12, 2014
Pros: My room
Cons: The lifts and the hotel lobby is very small
Location: This hotel is in a prime location in central London with everything close by and very close to the London Underground.
I booked this hotel for a evening so I could enjoy central London and visit the theatre. I arrived at the hotel to check in to find I had been upgraded to a suite which was very pleasing and made the stay that even more enjoyable!!
for Everyoneby A verified traveler
Posted Jan 10, 2014
by Chris from Harrogate
Handy for Oxford streetPosted Dec 24, 2013
Pros: The price was acceptable
Cons: See notes above
Location: See notes above
building work next door 24/7 Room a little outdated with only limited electrical plugs, TV was old and out dated. Room on the small side for 2
by A verified traveler
Hotel close to Oxford StreetPosted Nov 26, 2013
Pros: Central position
Cons: Management. Adjacent Cross Rail building sight didn't help
Food was poor, service in the restaurant was very very slow. Breakfast standard was poor. Cooked food was left for a long time and therefore cold. These are simple things to get right with better management. Staff were friendly and helpful. It did not deserve 4star rating
for Business Travelersby Elisabeth from Norway
Excellent service and great locationPosted Nov 18, 2013 on Hotels.com
I had a very pleasant stay. I arrived before the room was ready, and when I came back to check in, the suitcase was already in my room. Friendly and serviceminded staff. Comfortable rooms. Will use this hotel again.
for Familiesby Tom from Ireland
Great location for sites and shoppingPosted Nov 3, 2013 on Hotels.com
Very pleased with hotel. Expensive, but excellent location makes up for that to some extent. Wear something warm to breakfast as it is really cold there! Music in reception is loud and head wrecking. Staff were very friendly. We had a room overlooking a construction site next door and this was not an issue.
for Everyoneby Colin from Los Angeles
Nice hotel very close to all the major shoppingPosted Nov 1, 2013
Cons: Television channels
Location: Lots of shopping. Very close within minutes of Oxford circus
This was a nice hotel. It was in a very good location, very close to Oxford circus and major shopping areas in London. My only issue was they were doing construction at a department store next door and they worked 24 hours a day. Often it was very loud late at night and early in the morning. The Store is opening soon so I would imagine this will not be a problem for very much longer. Not that you go to London to watch the TV but there were basically no free channels to watch other than a few news stations. The hotel staff was excellent very nice and friendly. The restaurant was nice and offered a variety of meals. My recommendation would be to offer additional snack type food for late evening.
Recommendedby paudiemaher from artane dublin
excellent location for oxford street and shoppingPosted Oct 31, 2013 on Hotels.com
great location for central london while services in hotel limited very nice hotel and staff very courteous so near all amenities would recommend to all
for Overnight Stay Before Destinationby Lou & Del. from Australia
Great locationPosted Oct 28, 2013 on Hotels.com
Location was great in vicinity of shopping strips and centrally located