Ratings based on 198 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Location, location, location!

Posted Sep 17, 2014
Pros: Location was the biggest benefit. Everything about it was excellent.
Cons: Some leisure facilities would be good. Maybe a spa area and gym.
Location: It's on Oxford Street and 1 minute away from an underground station, so you can be anywhere in London within 20 minutes.
Perfect location for whatever you're doing in London. It's bang in the middle of Oxford Street. Large rooms by London standards, really friendly staff, a really great hotel.
3 out of 5
by A verified traveler from London , Dubai

Just if you couldn't find other place to stay

Posted Sep 2, 2014
Pros: Staff very helpful
Cons: a Lot
Location: Very Good Location
Well , It was okay but I would give them 3 star instead of 4
3 out of 5
Recommended
for Everyone
by A verified traveler from SYDNEY

Good for oxford street

Posted Aug 25, 2014
Pros: LOCATION, LOCATION, LOCATION
Location: OXFORD STREET IS ON YOUR DOORSTEP AND IT IS CLOSE TO REGENT STREET, THE WEST END SO IT IS VERY WELL POSITIONED.
Have stayed at this hotel for 10 years and it has been consistently comfortable and reliable
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location on ~Oxford Street.

Posted Aug 24, 2014
Pros: as above
Location: as above
very good but central heating controls not working properly in room. did not try any food. helpful doorman got & found taxi. helpful leaving luggage over lunchtime.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
A great location for shopping Oxford and Marlebone
5 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant location and friendly staff!

Posted Aug 4, 2014
Excellent location. Staff were really friendly. We upgraded to a suite and it was perfect for my birthday weekend
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 16, 2014
Right opposite bond street underground and just a short walking distance to Selfridges department store.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glen Rock, NJ

Great hotel, close to theaters and shopping.

Posted Jul 13, 2014
Pros: It's proximity to the west end and the theatre district.
Wonderful hotel to stay at when visiting London. The staff was very helpful and knowledgeable. Our room was clean and neat. We were pleased with the hotels location. It is within walking distance to two underground stations and in a terrific area for shopping.
4 out of 5
Recommended
for Couples
by Margaret from Guernsey, Channel Islands

Good Location

Posted Jun 30, 2014
Pros: The location and we slept good which is a bonus.....
Cons: Bathroom a little on the small size. We aren't large people so it was ok but would be a bit of a squeeze if of larger build!
Location: Close to Oxford street.... We live in a small Island and come for the shopping!
We have stayed here a couple of times before and find it really handy for shopping with St Christopher's Square lovely with access to loads of Resturants. Would difinetlydo stay again.
5 out of 5
Recommended
for Getaway With Friends
by PaigntonDeb from Paignton, Devon

Great location, fantastic service

Posted Jun 17, 2014 on Hotels.com
Fabulous hotel in a great location. Our room was very spacious and quiet. The service was amazing and the staff very friendly and helpful. Will stay here again without hesitation.