Ratings based on 625 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from Derbyshire

good location as we were going to a show at the O2

Posted Sep 14, 2014
Pros: Modern and good location
Only stayed for one night. Check in/out efficient. Request for extra milk seemed to throw the chap I asked but was bought up to the room nonetheless!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely new hotel, great staff

Posted Sep 7, 2014
Excellent modern hotel, lovely clean rooms. Great bar and good breakfast buffet. Very attentive and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Allendale, NJ

London hotel

Posted Sep 2, 2014
Pros: The hotel was situated on the River Thames in a quiet neighborhood of London.
Location: The hotel was near the train station so you could park your car and head to see all the sites without having to worry about London traffic
I cannot say enough about this hotel. It was a pleasure to be surrounded by such a pleasant and helpful staff. From the moment I step inside the hotel I was set at ease. The staff anticipated all my questions. The hotel is right on the River Thames and I spent a warm summer's night sitting outside admiring the view. I would definitely come back to this hotel the next time I am in London.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to stay in canary wharf London

Posted Sep 2, 2014
Pros: The staff was super nice, and very accommodating. Nice size rooms
Cons: The room cleaning was sometimes not as great as we would like it to be.
Location: Canary wharf was walking distance. 10 min walk. Anything else we needed to grab a cab. Canary wharf offers alot of good food and entertainment
It was a great stay for us as we enjoyed being close to canary wharf, 10 min walk and in the same time being on the edge of the city allowed us to get out of London and visit Essex easy! The staff was super nice, and very accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Great locatin transport links for all London.

Posted Sep 1, 2014
Visited from Olympic stadiuim, Nottinghilll, Greenwich and Borough Market. All easy accessable from hotel and perfect. For city airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Canary Wharf

Posted Aug 27, 2014
Hotel stay was good but there were some issues with the Spa e.g. Steam Room out of action and a number of people not observing the 'point' of the relaxation room ...
5 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire

Very helpful staff and excellent rooms

Posted Aug 14, 2014
Pros: Quiet, clean, well equipped with friendly efficient staff.
Cons: Nothing that I noticed.
Location: Close to Blackwall DLR. There's not much nearby except a small coffee shop and an Italian restaurant. Cross the river to Greenwich via foot tunnel.
We stayed here before the London100 Bike ride because of it's proximity to the start at the Olympic Park. We drove up and the concierge parked the car with no fuss. We were told by reception we could take the bike to our room so there was no panic in the morning getting it from the car. There were 100's of guests who had bikes and they were all wheeling them in with their kit and the hotel were calm and accommodating. Breakfast service started especially early at 5am on Sunday to enable participants to eat before they left. The beds were comfortable, the bathrooms very clean and well equipped and the room was quiet and spotlessly clean. I would not hesitate to recommend this hotel to anyone.
3 out of 5
Recommended
for Everyone
by A verified traveler from North Wales

nice hotel terrible dinner service

Posted Aug 12, 2014
Pros: location and nice rooms
Cons: Restaurant service!
Location: good for Ride london and anything in docklands
nice hotel, good location if a little cramped to park etc (there is a lot of construction happening around it). Was there for Ride London and they started breakfast at 5 to cater for this so thats a plus. Made the mistake of having dinner in the restaurant, 2 hours later and after asking 5 times we finally received something to eat, overall that spoilt the experience but after complaining we were not charged for the food.
3 out of 5
by A verified traveler from Truro, Cornwall

Hotel for Ride London 2014

Posted Aug 11, 2014
Pros: The staff were first class
Cons: Rsetaurant service
Staff were great and overall hotel ambience, quality of room fixtures/fittings were good. Restaurant service was terrible - they clearly don't bother to change napkins between guests. Mine had lipstick stains from the previous user.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ashbourne, U.K.

Family stop over for RideLondon

Posted Aug 11, 2014
Staff were extremely helpful and hotel was fantastically appointed.