Ratings based on 1,003 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff make this hotel a great experience

Posted Apr 25, 2015
Stayed here for 2 nights. When I arrived there was a birthday cake and card waiting for me which was a lovely personal touch. The gentleman a checkout was lovely and the breakfast is a fantastic range of fresh food
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Lovely and clean

Posted Apr 19, 2015
On arrival we checked in quickly and the staff were all lovely, hotel lobby was clean and had amazing decor. This carried on throughout the hotel and the room was glorious!! Lovely and spacious, big bath and a separate shower, huge bed, television had lots of choices and bbc Iplayer etc..only downside was the view out of the window. Only a 3-5 minute walk from the train station too! Very easy access to the O2 Arena, overall everything was perfect!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Beautiful hotel very clean

Posted Apr 8, 2015
Excellent service check in easy room spacious bathroom immaculate
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2015
Great hotel to catch our breath after a very long flight.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Glasgow

Close to O2 exhibition centre.

Posted Mar 31, 2015
Pros: The health suite was a lovely touch. Sauna steam room included in the cost of the room, and a massage suite for an extra charge, nice to be pampered.
Cons: The sauna room could supply footwear as the floor was very hot.
Location: Canary Wharf and O2 exhibition Centre. There is also a River cruise to the London Eye, but if you use a scooter check online before buying a ticket,
Everyone at the hotel was keen that I enjoyed my stay. As soon as I came into the reception, one of the staff would ask if there was anything I required. Room service was quick to bring me extra tea sugar and milk when I asked, they also got me another fridge. I would recommend the hotel to anyone who asked for somewhere that was close to Canary Wharf and the O2 exhibition centre.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom staffs

close to the o2

Posted Mar 24, 2015
Cons: car park very little out on the road , but there is valet service .
idea base for a concert at the O2 OR just shopping without going into the city centre.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norwich norfolk

Fabulous hotel lovely views of London

Posted Mar 23, 2015
Fabulous hotel very hospitable couldn't do enough for me and my daughter (11 yrs old) very friendly and accommodating. Will definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom omagh

Posted Mar 21, 2015
Pros: The relaxing atmosphere when you walk into the hotel, check in was at 3pm but we arrived at 1.30, this wasn't a problem.
Location: There was a train station a 5 min walk away and wasn't far from the Westfield shopping centre or from the main sights
Stayed at this hotel for a concert at the O2, stayed for 3 nights and will definelty stay again, the hotel staff were so helpful and friendly. The choice for breakfast was great so much to choose from, our room as spotless and we slept in the most comfortable bed, there's is nothing bad I can say about this hotel,I could have stayed for another few days
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, Lincolnshire

The script concert overnight stay

Posted Mar 19, 2015
Pros: The free sweets, water and popcorn!
Cons: More complementary water
Location: Well located for our O2 visit.
This hotel was convenient to our venue and was comfortable with friendly and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Mooie lokatie aan de Theems

Posted Mar 10, 2015
Location: O2 op 15 minuten lopen/metro
Prima hotel met goed voorzieningen en prettig personeel