Ratings based on 1,039 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, Lincolnshire, UK

Excellent hotel with good access to all of London

Posted May 26, 2015
Spacious, well appointed room on 5th floor with riverside view. Very helpful staff who looked after us extremely well
5 out of 5
Recommended
for Everyone
by A verified traveler

A great hotel, really close to excel and 02.

Posted May 25, 2015
I loved this hotel. Friendly staff always willing to help. The room was so clean and well presented. The shower is out of this world good. Although, a little difficult to find from the nearest train station.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Deal Kent UK

Good position for o2 stadium.London

Posted May 24, 2015
Pros: Nothing wrong with anything. Staff Brilliant, well experienced in looking after customers.
Cons: Nil
Location: Central East end of London. Only 20 minutes to City Centre.
Could not of booked a superior hotel. This one goes out to please . Excellent.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom dorset

nice hotel, lovely views of the O2.

Posted May 24, 2015
Pros: It's a bright modern hotel,with nice art work. the bedroom are of a good size and the bathroom was lovely.
Cons: maybe it could be easer to work out how to work the air con.
Location: this hotel is great for the O2 and the Excel centre (where we where visiting)
Our party of four stayed for one night. The rooms where very nice but very hot and we could not get the hang of the air con. so we had to open the window, then it was noisy. we had a lovely meal and enjoyed the singer in the bar. would stay there again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Clean & tidy hotel near O2 arena

Posted May 17, 2015
Pros: Size of overall room
Cons: Heat in room & price of breakfast
Location: Near underground/DLR & Billingsgate Market, Canary Wharf
Staff were very pleasing & helpful. The room was clean & tidy. However, it was very warm during the night with no air conditioning. The breakfast is expensive, but at the moment, there is no where else to eat, out & about close by. It takes about 20 minutes via taxi to get to O2 Arena.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel and easy to get to and from

Posted May 11, 2015
Nothing was a problem very helpful staff great location
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff make this hotel a great experience

Posted Apr 25, 2015
Stayed here for 2 nights. When I arrived there was a birthday cake and card waiting for me which was a lovely personal touch. The gentleman a checkout was lovely and the breakfast is a fantastic range of fresh food
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Lovely and clean

Posted Apr 19, 2015
On arrival we checked in quickly and the staff were all lovely, hotel lobby was clean and had amazing decor. This carried on throughout the hotel and the room was glorious!! Lovely and spacious, big bath and a separate shower, huge bed, television had lots of choices and bbc Iplayer etc..only downside was the view out of the window. Only a 3-5 minute walk from the train station too! Very easy access to the O2 Arena, overall everything was perfect!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Beautiful hotel very clean

Posted Apr 8, 2015
Excellent service check in easy room spacious bathroom immaculate
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2015
Great hotel to catch our breath after a very long flight.