Ratings based on 1,070 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

good short stay

Posted Jul 27, 2015
Pros: nice staff good decor
Cons: train bar staff get a second till in the bar
Location: O2 arena .. although you are close as the crow flies ... £18.00GBP in a taxi or a couple of tube stops
Staff friendly bar had only one till ... lots of people waiting when busy some language issues with bar staff ... need training great stay ..would visit again
5 out of 5
Recommended
for Everyone
by A verified traveler from Winchester

Family Weekend

Posted Jul 27, 2015
Cons: Shuttle Bus service to run 7 days a week
Great hotel with excellent facilities and very helpful staff. We stayed in small suite which consisted of a main bedroom with a separate "room" for the kids on a sofa bed. Very impressive view over the Thames and the O2. Rooms were well kept and clean. We arrived early and were assisted in getting an early check in which was sorted out for us with little fuss. Only down side is the walk needed to get to Canary Wharf (to pick up the Jubilee Line) or Blackwall (for the DLR) both of which take about 10 minutes but that does not detract from the quality of hotel. There is a shuttle bus to Canary Wharf but it only runs during the week, However, would still highly recommend the Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice Hotel

Posted Jul 14, 2015
I'm very particular with places I go and the surrounding I am in but I must say this Was a nice hotel and the experience was lovely, very clean and staff were nice...would of loved to stay another two days..defo would recommend anyone who needs an escape from their normal environment (thumbs up)
5 out of 5
Recommended
for Couples
by A verified traveler from Calgary, Canada

Swanky and Comfortable

Posted Jul 6, 2015
Pros: Excellent amenities and modern rooms. Excellent customer service, very prompt and professional.
Only stayed for one night but would have loved to stay for several. Very comfortable and modern with excellent staff members.
5 out of 5
Recommended
for Everyone
by A verified traveler from nr Wolverhampton.

Good location for O2.

Posted Jul 6, 2015
Pros: Beautiful bathroom and comfy beds
Cons: Include decaf coffee on hospitality tray.
Location: Near to West India Docks, Canary Wharf and O2.
Everyone very helpful and nothing seemed too much trouble.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Lovely hotel

Posted Jul 3, 2015
Felt like we were living the life of luxury for the night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Copenhagen

Great Hotel!

Posted Jun 30, 2015
Pros: really good morning breakfast buffet!
Great hotel with very good facilities and a very helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from NBI

Posted Jun 21, 2015
It was great to sleep at that room It was calm, clean with nice design The bed is very nice
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, great location, would stay again!

Posted Jun 20, 2015
Stayed here for a concert at the O2. The staff were friendly and helpful, the room was lovely and the breakfast was excellent!
4 out of 5
Recommended
for Everyone
by A verified traveler from West yorkshire

Close to the 02 arena

Posted May 30, 2015
Ideal spot for the 02 Arena, the Emirates cable car and Greenwich. Regular DLR trains. Nice curry house at the West Ferry station. Only downside was the wardrobe space is inside the bathroom - lovely deep bath though ;-)