Ratings based on 576 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Sharon from Bradford

A lovely room which is highly recommended.

Posted Apr 18, 2014
Pros: The rooms were luxurious and spacious. Very unusual in a London hotel.
Cons: Please also guests easier access to the bathroom toiletries.
Location: Close to the O2 and handy for the DLR.
We had a lovely three night stay in this hotel in room no 625. We booked a family room and were pleasantly surprised. Bose sound system, Bang & Olufsen TVs in the bedroom and living area, and a lovely TV in the bathroom as well. My only gripe was that the bath and shower gel were fixed to the wall above the bath, and were very awkward to reach whilst bathing. They couldn't be removed ( probably so nobody pinched them) and I had to manoeuvre around the bath to use them. Also, tatty bathrobes at the top of the wardrobe that the maid left on our bed - but we simply put them away as we didn't want to use them ourselves. Huge rooms which were nicely furnished. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel near to the O2

Posted Apr 8, 2014
A lively relaxing stay, excellent spa facilities, modern and clean throughout, very friendly and helpful staff, thoroughly recommended!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, well appointed.

Posted Mar 18, 2014
Cons: Overpriced breakfast
Location: The only downside to this hotel is the location. Great for business but not so good for anything else.
Nice room, good facilities in the hotel. Not sure why I have to write more, after all this is not War & Peace. Its a hotel, what more do you want?
5 out of 5
Recommended
for Everyone
by Kate from Bristol

Unexpected upgrade

Posted Mar 17, 2014
We booked our room at Radisson Blu Docklands as we were attending a concert at the 02 Arena. When we checked in we were told we were being upgraded to the penthouse room 728 which was an unexpected surprise. Our room was amazing, the decor was luxurious & the view of the Dockland area was spectacular. My only criticism would be the temperature of our room which was slightly uncomfortable despite having the air conditioning turned on. We ate in the restaurant for dinner & breakfast and were very happy with the service & quality of food. The hotel staff were all extremely helpful & friendly. We had an excellent stay & would definitely return to this hotel when we travel to London again.
4 out of 5
Recommended
for Everyone
by Mike from Southampton

O2 visit

Posted Mar 17, 2014
A one night stop over whilst visiting the O2. Could even see O2 from bedroom. Great location for DLR. Very friendly staff. Clean and quiet. Didn't have breakfast at £19.50 pp extra and drinks very expensive but would return.
5 out of 5
Recommended
for Everyone
by Fish from South of England

Nice hotel close to O2 Arena

Posted Mar 12, 2014
On arrival the staff were extremely helpful and customer service was excellent. Nice clean, spacious room. Would definitely stay here again.
4 out of 5
by Shamone from Queens, NY

Great stay but not close to anything

Posted Mar 3, 2014
Pros: The size and cleanliness of the room. Free wi-fi
Location: McDonalds is near by Coffee shop and Italian Restaurant/Pizzeria very close by
Hotel has a nice view when you first drive up, it i right on the water, and you can see the O2 arena across the water. The hotel is very spacious and clean. The housekeeper found change we dropped and placed in all on the desk. The turned down the bed the first night we stayed. The soap in the bathroom smelled wonderful, shower water pressure was great. The room overall was great. The hotel staff was great at helping get around and how to get to and from the tube. The hotel itself is very far from everything and despite it being close to the O2 you have to pay for a cab to get you to and from.
5 out of 5
Recommended
for Everyone
by A verified traveler

good hotel over looking 02

Posted Mar 3, 2014
Pros: consiarge managed to get us a table for gaucho's very last minute, abdail thanks you x
excellent service .great breakfast,very chilled atmosphere good bar atmosphere great views of 02.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Canary Wharf

Posted Feb 17, 2014
Excellent hotel with comfortable and spacious room (superior room). Close to Canary Wharf. Wifi was free but a little slow.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location on river

Posted Feb 17, 2014
Lovely hotel, 30 seconds walk to Thames, 5 mins to Black wall Tube stop, lovely room and staff were excellent