Ratings based on 1,070 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Glasgow
good short stayPosted Jul 27, 2015
Pros: nice staff good decor
Cons: train bar staff get a second till in the bar
Location: O2 arena .. although you are close as the crow flies ... £18.00GBP in a taxi or a couple of tube stops
Staff friendly bar had only one till ... lots of people waiting when busy some language issues with bar staff ... need training great stay ..would visit again
for Everyoneby A verified traveler from Winchester
Family WeekendPosted Jul 27, 2015
Cons: Shuttle Bus service to run 7 days a week
Great hotel with excellent facilities and very helpful staff. We stayed in small suite which consisted of a main bedroom with a separate "room" for the kids on a sofa bed. Very impressive view over the Thames and the O2. Rooms were well kept and clean. We arrived early and were assisted in getting an early check in which was sorted out for us with little fuss. Only down side is the walk needed to get to Canary Wharf (to pick up the Jubilee Line) or Blackwall (for the DLR) both of which take about 10 minutes but that does not detract from the quality of hotel. There is a shuttle bus to Canary Wharf but it only runs during the week, However, would still highly recommend the Hotel.
for Everyoneby A verified traveler from UK
Nice HotelPosted Jul 14, 2015
I'm very particular with places I go and the surrounding I am in but I must say this Was a nice hotel and the experience was lovely, very clean and staff were nice...would of loved to stay another two days..defo would recommend anyone who needs an escape from their normal environment (thumbs up)
for Couplesby A verified traveler from Calgary, Canada
Swanky and ComfortablePosted Jul 6, 2015
Pros: Excellent amenities and modern rooms. Excellent customer service, very prompt and professional.
Only stayed for one night but would have loved to stay for several. Very comfortable and modern with excellent staff members.
for Everyoneby A verified traveler from nr Wolverhampton.
Good location for O2.Posted Jul 6, 2015
Pros: Beautiful bathroom and comfy beds
Cons: Include decaf coffee on hospitality tray.
Location: Near to West India Docks, Canary Wharf and O2.
Everyone very helpful and nothing seemed too much trouble.
for Everyoneby A verified traveler from C
Lovely hotelPosted Jul 3, 2015
Felt like we were living the life of luxury for the night.
for Everyoneby A verified traveler from Copenhagen
Great Hotel!Posted Jun 30, 2015
Pros: really good morning breakfast buffet!
Great hotel with very good facilities and a very helpful staff.
for Everyoneby A verified traveler from NBI
Posted Jun 21, 2015
It was great to sleep at that room It was calm, clean with nice design The bed is very nice
for Everyoneby A verified traveler
Lovely hotel, great location, would stay again!Posted Jun 20, 2015
Stayed here for a concert at the O2. The staff were friendly and helpful, the room was lovely and the breakfast was excellent!
for Everyoneby A verified traveler from West yorkshire
Close to the 02 arenaPosted May 30, 2015
Ideal spot for the 02 Arena, the Emirates cable car and Greenwich. Regular DLR trains. Nice curry house at the West Ferry station. Only downside was the wardrobe space is inside the bathroom - lovely deep bath though ;-)