Ratings based on 1,060 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Calgary, Canada

Swanky and Comfortable

Posted Jul 6, 2015
Pros: Excellent amenities and modern rooms. Excellent customer service, very prompt and professional.
Only stayed for one night but would have loved to stay for several. Very comfortable and modern with excellent staff members.
5 out of 5
Recommended
for Everyone
by A verified traveler from nr Wolverhampton.

Good location for O2.

Posted Jul 6, 2015
Pros: Beautiful bathroom and comfy beds
Cons: Include decaf coffee on hospitality tray.
Location: Near to West India Docks, Canary Wharf and O2.
Everyone very helpful and nothing seemed too much trouble.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Lovely hotel

Posted Jul 3, 2015
Felt like we were living the life of luxury for the night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Copenhagen

Great Hotel!

Posted Jun 30, 2015
Pros: really good morning breakfast buffet!
Great hotel with very good facilities and a very helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from NBI

Posted Jun 21, 2015
It was great to sleep at that room It was calm, clean with nice design The bed is very nice
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, great location, would stay again!

Posted Jun 20, 2015
Stayed here for a concert at the O2. The staff were friendly and helpful, the room was lovely and the breakfast was excellent!
4 out of 5
Recommended
for Everyone
by A verified traveler from West yorkshire

Close to the 02 arena

Posted May 30, 2015
Ideal spot for the 02 Arena, the Emirates cable car and Greenwich. Regular DLR trains. Nice curry house at the West Ferry station. Only downside was the wardrobe space is inside the bathroom - lovely deep bath though ;-)
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Lincolnshire, UK

Excellent hotel with good access to all of London

Posted May 26, 2015
Spacious, well appointed room on 5th floor with riverside view. Very helpful staff who looked after us extremely well
5 out of 5
Recommended
for Everyone
by A verified traveler

A great hotel, really close to excel and 02.

Posted May 25, 2015
I loved this hotel. Friendly staff always willing to help. The room was so clean and well presented. The shower is out of this world good. Although, a little difficult to find from the nearest train station.
5 out of 5
Recommended
for Everyone
by A verified traveler from Deal Kent UK

Good position for o2 stadium.London

Posted May 24, 2015
Pros: Nothing wrong with anything. Staff Brilliant, well experienced in looking after customers.
Cons: Nil
Location: Central East end of London. Only 20 minutes to City Centre.
Could not of booked a superior hotel. This one goes out to please . Excellent.