Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Urban from Boston

Decent hotel with helpful staff

Posted Mar 4, 2014
Pros: Helpful staff, comfortable bed.
Cons: Gym needs better equipment and renovation and is too small. Decor is a little drab.
Location: Central location near both Marylebone and Oxford Street.
The room was a nice size and the bed was very comfortable. Decor nothing special. The big disappointment was the hotel's gym - which they had boasted about on their website. Very disappointing, with cheap equipment and a broken steam room. I was also unable to get on to the free wifi. Breakfast buffet was fine, saved from being a ripoff by the hotel staff's helpful recommendation to pay in advance and save 7 GBP.
5 out of 5
Recommended
for Everyone
by Caroline from Dublin

A really nice place to stay

Posted Feb 25, 2014
Pros: All the staff we met were friendly and helpful , lovely clean quiet room and nice casual dining food in the lobby .
Cons: Nothing I can think off
Location: Great location near to Marble Arch tube and Oxford St shopping. Lovely gastro pub called the Grazing Goat near the hotel for nice food.
Our great customer experience in the hotel started from the minute we arrived to be met by Giovanni on reception who could not have been friendlier or more helpful, he really started us off with a great impression of the hotel . We had a lovely room , so clean and spacious with nice touches like the nespresso machine and bathrobes. Staff all the way through from the restuarant to the lobby service were all so friendly and obviously well trained in delivery of excellent customer service.
5 out of 5
Recommended
for Everyone
by jenny

Great hotel and great staff

Posted Feb 12, 2014
We stayed for 3 nights and the staff couldn't of been friendlier. We had a great stay and we would recommend this hotel to anyone
5 out of 5
Recommended
for Everyone
by lee from west midlands

Good hotel in right area

Posted Jan 13, 2014
Local tube station and Close to shops and restraunts
4 out of 5
Recommended
by Javier from Washington DC

Posted Dec 27, 2013 on Hotels.com
It was very pleasant. The hotel is nice, the room could have been a little larger.
4 out of 5
Recommended
for Couples
by A verified traveler

Short relaxing stay

Posted Dec 26, 2013 on Hotels.com
Enjoyable stay. Location cant be beaten and the buffet breakfast has huge choice. Hotel marked down as it's starting to show the signs of wear with the odd scruffy chair etc. Staff could do with some retraining, housekeeping called at 7.15 which I think is insane during the holiday season and I really don't need to hear about the staff roster while I'm eatin my breakfast they should take these conversations somewhere private.
4 out of 5
Recommended
by Elaine from Florida

This traveler left a rating score only Posted Dec 26, 2013 on Hotels.com
2 out of 5
Recommended
by Deighton from USA

Radisson Blu - Gave my Family the Blues

Posted Dec 25, 2013 on Hotels.com
The quality of service was way below par. The room was clean, but very small. Very close to all the amenities; in a very good location. Would not stay again.
5 out of 5
Recommended
for Everyone
by Hamza

This traveler left a rating score only Posted Dec 20, 2013
5 out of 5
Recommended
for Everyone
by Hamza from Kuwait

Nice hotel in central London

Posted Dec 20, 2013