Ratings based on 192 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby Urban from Boston
Decent hotel with helpful staffPosted Mar 4, 2014
Pros: Helpful staff, comfortable bed.
Cons: Gym needs better equipment and renovation and is too small. Decor is a little drab.
Location: Central location near both Marylebone and Oxford Street.
The room was a nice size and the bed was very comfortable. Decor nothing special. The big disappointment was the hotel's gym - which they had boasted about on their website. Very disappointing, with cheap equipment and a broken steam room. I was also unable to get on to the free wifi. Breakfast buffet was fine, saved from being a ripoff by the hotel staff's helpful recommendation to pay in advance and save 7 GBP.
for Everyoneby Caroline from Dublin
A really nice place to stayPosted Feb 25, 2014
Pros: All the staff we met were friendly and helpful , lovely clean quiet room and nice casual dining food in the lobby .
Cons: Nothing I can think off
Location: Great location near to Marble Arch tube and Oxford St shopping. Lovely gastro pub called the Grazing Goat near the hotel for nice food.
Our great customer experience in the hotel started from the minute we arrived to be met by Giovanni on reception who could not have been friendlier or more helpful, he really started us off with a great impression of the hotel . We had a lovely room , so clean and spacious with nice touches like the nespresso machine and bathrobes. Staff all the way through from the restuarant to the lobby service were all so friendly and obviously well trained in delivery of excellent customer service.
for Everyoneby jenny
Great hotel and great staffPosted Feb 12, 2014
We stayed for 3 nights and the staff couldn't of been friendlier. We had a great stay and we would recommend this hotel to anyone
for Everyoneby lee from west midlands
Good hotel in right areaPosted Jan 13, 2014
Local tube station and Close to shops and restraunts
Recommendedby Javier from Washington DC
Posted Dec 27, 2013 on Hotels.com
It was very pleasant. The hotel is nice, the room could have been a little larger.
for Couplesby A verified traveler
Short relaxing stayPosted Dec 26, 2013 on Hotels.com
Enjoyable stay. Location cant be beaten and the buffet breakfast has huge choice. Hotel marked down as it's starting to show the signs of wear with the odd scruffy chair etc. Staff could do with some retraining, housekeeping called at 7.15 which I think is insane during the holiday season and I really don't need to hear about the staff roster while I'm eatin my breakfast they should take these conversations somewhere private.
Recommendedby Elaine from Florida
Posted Dec 26, 2013 on Hotels.com
Recommendedby Deighton from USA
Radisson Blu - Gave my Family the BluesPosted Dec 25, 2013 on Hotels.com
The quality of service was way below par. The room was clean, but very small. Very close to all the amenities; in a very good location. Would not stay again.
for Everyoneby Hamza
Posted Dec 20, 2013
for Everyoneby Hamza from Kuwait