Ratings based on 872 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and close to rail facility

Posted Jan 5, 2015
Staff very helpful, close to rail facility although quite a trip into the city
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom great britain

Nice hotel close to london city airport

Posted Dec 30, 2014
Pros: Closeness to airport
Cons: The beds
Location: Location was fine ,we choose it as it is close to airport
When registering we found it very difficult to understand the receptionist,due to there nationality? The room was comfortable although the mattress seemed old and was uncomfortable,we asked for soft pillows unfortunately the replacements were as hard as the originals ,breakfast Was very good overall good would stay again
5 out of 5
Recommended
for Everyone
by A verified traveler

Handy for London City airport

Posted Dec 25, 2014
Pros: Distance from airport
Location: Nil
Five minute taxi ride, hotel booked on for our return to airport early in morning. Friendly, helpful and clean....all one needs for a stop over
5 out of 5
Recommended
for Couples
by A verified travelerfrom Loughborough

Lovely hotel, not very near Canary Wharf!

Posted Dec 23, 2014
Pros: Clean, easily accessible from DLR. Food available in bar late.
Cons: Do not say it is near Canary Wharf. It is half an hour from there on public transport, with a change of train.
Location: Excel centre very near. DLR near.
Easily accessible by DLR and very comfortable. The staff were very friendly and welcoming. Should be listed as near Excel centre or City Airport.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Suffolk

Very impressed!

Posted Dec 19, 2014
This is the best hotel we have ever stayed in - we were lucky enough to be upgraded from a room to a suite! All the staff were very helpful and friendly we would definitely recommend it for the O2.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

The staff were very helpful and friendly

Posted Dec 18, 2014
The whole time spent in the hotel was fantastic and great value for money.
3 out of 5
by A verified travelerfrom Rome

Hotel fuori mano

Posted Dec 10, 2014
Pros: Molto elegante
Location: L'hotel è bello, ma un pò troppo in una zona residenziale sebbene facilmente raggiungibile con la metro, la sera quando si fa dalla metro all'hotel la
L'hotel è bello, ma un pò troppo in una zona residenziale sebbene facilmente raggiungibile con la metro, la sera quando si fa dalla metro all'hotel la zona è isolata.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Grantham

Nice hotel but smokey room

Posted Dec 8, 2014
The hotel itself was very good, especially for the price. The staff were helpful and at night it was quiet despite being next to an airport. The only downside being that the room really smelled of smoke, despite being a non-smoking room. Not sure if it was in the vents or something but it was quite off-putting.
3 out of 5
Recommended
for Everyone
by A verified traveler

close to the dlr - location by the thames. good

Posted Dec 1, 2014
Pros: clean, pretty new, friendly, value
Cons: nothing
Location: close to dlr - good connection for canary wharf
It can be seen on the other side of two parking lots from the dlr. pretty good shape. fair pricing and selection for room service. ironing equipment. well sized and equipped room. excellent for London.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kent

Good for o2

Posted Nov 24, 2014
Enjoyed our stay here, clean and tidy staff very good. Upgraded our room to a suite which was great. Bed a bit uncomfortable but that's the only negative, would recommend.