Ratings based on 574 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kent

Good for o2

Posted Nov 24, 2014
Enjoyed our stay here, clean and tidy staff very good. Upgraded our room to a suite which was great. Bed a bit uncomfortable but that's the only negative, would recommend.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom berkshire

Convenient for O2 and Excel

Posted Nov 17, 2014
Pros: Close to O2 and DLR
Cons: Rooms need updating, especially bathroom
Location: Near to O2, DLR and Excel. We took cable car to O2 which as really good and very close by.
Good comfortable hotel, slightly off beaten track (arrived in dark and walking to DLR was rather deserted). Paid £10 for breakfast, excellent breakfast with lots of choice. Bathroom old and dated but functional and had some freebies, along with tea/coffee facilities.
4 out of 5
Recommended
for Families
by A verified travelerfrom Scotland

Convenient location for LCY / Excel London

Posted Nov 16, 2014
Pros: Location, quality of service.
Cons: The requirement to block £50 on a credit card was unnecessary. Our room was prepaid so this "precautionary measure" left a bad taste in the mouth.
Location: Excel exhibition centre, LCY airport and DLR station for access to London.
This is a very decent hotel in a great location for access to London City Airport and the Excel centre at London Docklands. The hotel offered everything we needed for our stay as a couple with a toddler.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sj, norfolk

Good location

Posted Nov 13, 2014
Clean and comfortable, all staff polite and helpful. Enjoyed views of airport and DLR x
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bolton

Good hotel would stay again

Posted Nov 3, 2014
Easy access to tube. Easy to get to nice and quite location for a nice weekend. Would defiantly stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

A great location for visiting london

Posted Oct 31, 2014
Really lovely staff and a great room. Everyone we met was really pleasant and very helpful. Breakfast was excellent value. Thank you
3 out of 5
by A verified traveler

Hotel is a bit remote

Posted Oct 18, 2014
The overall condition of the hotel is above average. The hotel does shows signs of wear, but it is clean. The location of the hotel is a bit remote from the city center. There are DLR line metro stations within a 10-15 minute walk between the hotel and the stations. Unfortunately, there really is minimal decent restaurants and no convenient stores within a walking distance unless you drive. So unless you have a car, I will recommend choosing another hotel less remote.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Perfect for our visit to Excel

Posted Oct 18, 2014
Pros: Location
Excellent stay for our visit to Excel my colleague and I visited for 1 night ideal close to O2 and canary wharf
4 out of 5
Recommended
for Everyone
by A verified travelerfrom rochester,ny

Nice hotel out of the city

Posted Oct 17, 2014
Drapes had holes...other than that it's good hotel
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Oxford

Nice waterfront hotel!

Posted Oct 9, 2014
Pros: Breakfast!
Cons: Smile in the face of the receptionists!
It is nice hotel and very closed to central London at least for me. It takes only 30 minutes to go to the central London and much cheaper than the hotel in central London. Receptionist was very rude but people in the restaurant were really good.