Ratings based on 846 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Suffolk

Very impressed!

Posted Dec 19, 2014
This is the best hotel we have ever stayed in - we were lucky enough to be upgraded from a room to a suite! All the staff were very helpful and friendly we would definitely recommend it for the O2.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

The staff were very helpful and friendly

Posted Dec 18, 2014
The whole time spent in the hotel was fantastic and great value for money.
3 out of 5
by A verified travelerfrom Rome

Hotel fuori mano

Posted Dec 10, 2014
Pros: Molto elegante
Location: L'hotel è bello, ma un pò troppo in una zona residenziale sebbene facilmente raggiungibile con la metro, la sera quando si fa dalla metro all'hotel la
L'hotel è bello, ma un pò troppo in una zona residenziale sebbene facilmente raggiungibile con la metro, la sera quando si fa dalla metro all'hotel la zona è isolata.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Grantham

Nice hotel but smokey room

Posted Dec 8, 2014
The hotel itself was very good, especially for the price. The staff were helpful and at night it was quiet despite being next to an airport. The only downside being that the room really smelled of smoke, despite being a non-smoking room. Not sure if it was in the vents or something but it was quite off-putting.
3 out of 5
Recommended
for Everyone
by A verified traveler

close to the dlr - location by the thames. good

Posted Dec 1, 2014
Pros: clean, pretty new, friendly, value
Cons: nothing
Location: close to dlr - good connection for canary wharf
It can be seen on the other side of two parking lots from the dlr. pretty good shape. fair pricing and selection for room service. ironing equipment. well sized and equipped room. excellent for London.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kent

Good for o2

Posted Nov 24, 2014
Enjoyed our stay here, clean and tidy staff very good. Upgraded our room to a suite which was great. Bed a bit uncomfortable but that's the only negative, would recommend.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom essex

Nice hotel

Posted Nov 24, 2014
Pros: General cleanliness
Cons: Comfortable in all aspects
Location: Couldn't advise as only stayed overnight, but seeing the cable cars crossing the Thames looked interesting.
Nice hotel close to London City airport without being inconvenienced .
3 out of 5
Recommended
for Everyone
by A verified travelerfrom berkshire

Convenient for O2 and Excel

Posted Nov 17, 2014
Pros: Close to O2 and DLR
Cons: Rooms need updating, especially bathroom
Location: Near to O2, DLR and Excel. We took cable car to O2 which as really good and very close by.
Good comfortable hotel, slightly off beaten track (arrived in dark and walking to DLR was rather deserted). Paid £10 for breakfast, excellent breakfast with lots of choice. Bathroom old and dated but functional and had some freebies, along with tea/coffee facilities.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom k

Bereikbaarheid elke manier van vervoer

Posted Nov 16, 2014
Londen metro dlr om de hoek Prince regent station. Vliegveld om de hoek maar vliegtuigen hoor je niet. Veel pools personeel helaas. Single beds hebben wieletjes en rollen zo weg helaas bv hoofd eind valt kusse tussen in. Gratis parkeren makkelijk te komen via a13 om de hoek van woonwijk ferry
4 out of 5
Recommended
for Families
by A verified travelerfrom Scotland

Convenient location for LCY / Excel London

Posted Nov 16, 2014
Pros: Location, quality of service.
Cons: The requirement to block £50 on a credit card was unnecessary. Our room was prepaid so this "precautionary measure" left a bad taste in the mouth.
Location: Excel exhibition centre, LCY airport and DLR station for access to London.
This is a very decent hotel in a great location for access to London City Airport and the Excel centre at London Docklands. The hotel offered everything we needed for our stay as a couple with a toddler.