Ratings based on 1,043 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Rotterdam
Leuk hotel en leuke personeelPosted Jul 24, 2015
Location: O2 en DLR of bus vlakbij
Leuke hotel met zeer leuke persooneel en lekkere ontbijt
for Everyoneby A verified traveler from Nanaimo, BC..Canada
Nice, clean hotelPosted Jul 24, 2015
Location: Hotel is close to the rail system and also walking distance to the aerial tram ride. Nice way to see the area in the evening.
Spent 2 nights there. Even with the airport close by and the planes flying over head...it was still quiet
for Everyoneby A verified traveler from West mids
Nice hotelPosted Jul 14, 2015
Helpful staff good rate restaurant 9/10 location not great for connections to central London
for Everyoneby A verified traveler from VA
Good hotel close to the Excel Convention CenterPosted Jul 7, 2015
Friendly staff and clean rooms. Good location if you have an event at the convention center.
for Everyoneby A verified traveler from K
Nice hotel but staff are rude and unhelpfulPosted Jun 27, 2015
The hotel was situated in a perfect location close to transport links. The inside looked high quality however the room was very hot, air con wasnt working, no fan in bathroom and no working windows. When complained to staff numerous times, they were rude, unapologetic and less than helpfull.
for Everyoneby A verified traveler from lincolnshire
Great valuePosted Jun 22, 2015
Easy to find, free parking, very near DLR, Excel and cable car. Would have liked to have had a window that opened, otherwise the room was fine. Would stay here again.
by A verified traveler
Posted Jun 21, 2015
The carpets were stained and the staff at the desk did not know what they were doing
for Everyoneby A verified traveler from Kent
review of facilitiesPosted Jun 15, 2015
Cons: more pillows on bed
Location: O2 concert
Hotel was good for our location . no issues at all ..
for Everyoneby A verified traveler from weymouth, enland
quite a nice hotel near excelPosted Jun 14, 2015
Pros: the lounge area restaurant and closeness to the O2
Cons: the BEDS. !!
Location: near excel and O2 but not much in the immediate area.
the hotel was in a good position for the exel o2 etc. however to get to the dlr station there wee a lot of steps to climb which was hard for anyone with a mobility problem or elderly. The hotel lounge and restaurant were very good but the bedroom was a little tired. No face flannel. Also the bed in our room had a dip in the middle and in my daughters bedroom the bed not only had a dip in the middle but sqeeked every time you moved. So did not sleep at all well.!!!
for Everyoneby A verified traveler from Birmingham
Brilliant locationPosted Jun 14, 2015
Cons: Perhaps a choice of pillows? I must admit I didn't phone reception to see if there were alternatives (the ones we had were all firm).
We stayed here for my husbands birthday. Our suite was better than we had imagined. The staff were very helpful and courteous.