Ratings based on 840 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to tube station and High Street.

Posted May 21, 2015
Nice hotel. Friendly staff. Clean room. Only thing missing was a mini fridge and microwave. Other than that it was perfect.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Salt Lake City, UT

Nice hotel in somewhat scary location

Posted May 19, 2015
Pros: near tube station clean friendly staff close to markets and restaurants
Cons: crowded parking lot
Location: There was a great bar nearby with very good prices on food. Also, a shopping area was a block away.
This hotel is 1 block from the underground transportation. The hotel is in good shape but the neighborhood is a little scary. The parking lot was very small but the manager made room for our car. The staff members were friendly and helpful. There are lots of good food options nearby. The room was clean and had everything we needed for a comfortable stay. Note that it is about 40 minute tube ride to downtown London.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wales

Rugby weekend 2015

Posted May 11, 2015
Good location. Good room. Good breakfast. Good price.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Pros: Personale cortese, internet funzionante, posizione comoda alla Metro, pulizia e servizi della camera buoni.
Cons: Eravamo in 3 con 3 letti singoli, sfortunatamente sono risultati scomodi e duri, peccato.
Location: Twickenham in Bus in 10 minuti, ottimo x il rugby. L'Hotel è a 40 minuti in metro dal centro, il che è un pò scomodo, ma ottimo a livello di prezzi
Hotel vicinissimo alla stazione di Hounslow Central (Piccadilly), con personale alla Reception 24h.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2015
Pros: Proximity to Underground.
Cons: New beds!!!
The bed was VERY uncomfortable!!!! It was lumpy and my husband and I kept rolling towards the center.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Heathrow and tube, clean

Posted Apr 24, 2015
Clean hotel, just the basics. Had multiple problems with TV in room and room key, however staff polite and helpful - issues fixed quickly. Breakfast area basic and no service, breakfast only basic. Served needs with proximity to Heathrow and ease of access.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom a

Nice hotel. Clean and close to town.

Posted Apr 21, 2015
Was a good experience just the bed was a little uncomfortable as it kept on moving. Apart from that the hotel is nice and clean staff are very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
absolutely no problems, 5the staff were very accomodating
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

Lovely

Posted Apr 19, 2015
I've stayed at this hotel before, before it was rebranded. I returned and chose to stay here again because of the convenience of its location and the size of the rooms. I had a double room, which was very spacious with a comfortable bed. Bathroom was clean, but a few cracked tiles on the floor. Getting the lights to work was a bit confusing at first; perhaps have a sign detailing the guest to insert their room key into the slot by the door to turn on the lights (I spent a good ten minutes looking for the bathroom light switch, which incidentally was nowhere near the bathroom.) The room was also lacking a room service menu, or any other additional information about the services of the hotel or the restaurant downstairs. Didn't get breakfast, as it was a bit pricey. The hotel is a good five minute walk from Hounslow Central station, but convenient for an overnight stay before a flight.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom London

Late meeting at work

Posted Apr 13, 2015
Pros: Convenience
Cons: I would have preferred a bath, not shower.
Location: Heathrow Hounslow town centre
Handy location for my office, the tube and the airport. Also right in the flightpath!