Ratings based on 138 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Boucherville, Qc
Hotel de pacha!Posted Jan 13, 2015
Un vrai 5*! J'ai été incapable d'ouvrir une porte par moi-même, le personnel est toujours au devant et souriant. Service et propreté incroyable. Tous les petits détails y sont, du lever au coucher et même des attentions particulières pour préparer notre vol de retour. Une expérience à vivre pour comprendre le traitement royal à Londre!
for Everyoneby A verified travelerfrom montauban
Un havre de paixPosted Dec 31, 2014
Pros: Sa situation géographique , son calme, sa literie d'exception.
Cons: La clim dans les chambres est difficilement réglable . Trop chaud la nuit.
Un endroit très calme et très reposant au cœur de la trépidante capitale. Une décoration très classe, luxe discret, sans ostentation.
for Couplesby A verified travelerfrom Seattle, WA
Exceptional Hotel ExperiencePosted Dec 20, 2014
Pros: Good location, exceptionally comfortable clean and quiet, great service, easy access to transport. Wonderful breakfasts and drinks at night.
Cons: The elevator could be faster. The bar could have a best bitter on handpump. The parakeets in the lobby could learn the guests' names.
Location: Holborn tube is 300 meters away (maybe less). Busses and cabs go past constantly. Covent Garden is a short walk away, as is Fleet Street.
We stayed 7 nights in December 2014, including the week before Christmas. Great location - less than five minutes from Holborn tube station. Spotlessly and relentlessly clean. Our room was scrubbed and placed back in order every time we left it. In 7 days we only returned to find housekeeping in the room one time, but the room was always cleaned and straightened. Quiet: We were 15 paces from the elevator (I counted) and I never heard anyone in the hallway and never heard the elevator. Never heard another television. The housekeeping staff were silent. Best TV system I've ever seen in a hotel. Perfect service from the staff: At reception we were treated like returning friends, despite that this was our first visit. We were given advice on which elevator to use, which wireless access system to use, and which breakfast room experience we should have. I only found the front door un-manned by a doorman once, and that was while he was helping another guest out of a taxi 20 meters away. I had to print some tickets - the concierge desk made that process take less than two minutes, and when they saw what the tickets were for, gave us excellent advice on lunch spots near the attraction. Smiles all around. Candles lit in each elevator lobby. In 30+ years of international travel I have never seen this standard of service exceeded. Dining and Drinks: two breakfast rooms are available, with differing experiences. Both were good. Bar is excellent, and busy at night.
for Everyoneby A verified travelerfrom Saskatoon, Canada
Luxury accommodation - convenient locationPosted Dec 13, 2014
Pros: The very friendly staff.
Location: It is steps from the Holborn tube station and a grocery store. There are several pubs and restaurants within easy walking distance.
The personal attention from staff was phenomenal. Personal handwritten notes, a gift part way through our stay, and an invitation to the Christmas tree lighting party really added to our London experience. We were steps from the tube and only a few minutes walk from Covent Garden and the Theatres. All the staff from the Concierge desk to housekeeping were friendly and professional. The Rosewood is a beautiful hotel. Our room was spacious and well appointed.
for Business Travelersby A verified travelerfrom Manchester
One of the best hotels in LondonPosted Dec 9, 2014
Pros: Almost everything
Cons: Some of the tables in the restaurant have a sofa arrangement with next table - so lacking privacy
Location: short walk to most attractions in central London
Superb hotel! It has become our favourite place to stay in London. The bar is fabulous and has great ambiance and buzz!
for Everyoneby A verified travelerfrom Athens
Best hotel in LondonPosted Dec 8, 2014
Unique hotel in London--Normal size of rooms,modern and clean 24/7 .Exellent staff ,ready to make every wish came true...service with a smile!A home away from home.
for Everyoneby A verified traveler
Posted Dec 1, 2014
Hotel has top notch service and a great location near Holborn station.
for Everyoneby A verified traveler
Posted Dec 1, 2014
Pros: great location, very helpful and professional staff.
Cons: Room and especially the bathroom were not bright enough and window on air shaft didnt help. Tub was too high and lacked grab bar to safely enter/exit
great experience, very accomodating when we arrived very early in the morning...
for Everyoneby A verified travelerfrom München
Upscale hotel iin zentraler LagePosted Nov 16, 2014
Pros: Die vielen netten Kleinigkeiten, Süßigkeiten auf dem Stockwerk, Monneralwasser im Empfangsbereich, Feuerschale und Laternen im Hofbereich
Location: Sehr zentral, Essen gehen, mit der Bush ganz in der Nähe zum Shoppen, Spaziergang zur Themse
Wie fühlten uns sehr wohl in diesem Hotel, wir schliefen sehr gut und das Zimmer lag Weg von der Straße sehr ruhig.
for Everyoneby A verified travelerfrom Bearsden
FaultlessPosted Nov 14, 2014
Pros: The staff.
Cons: I am sure if you looked hard enough you might find something- I couldn't.
Location: Covent Garden, Soho, easy underground access everywhere else.
As you turn through the entrance gates from Holburn Road you get your first glimpse of the hotel's facade before you are in the courtyard of a small oasis in the middle of bustling London. A chipper young chap dressed in New England/Ralph Lauren attire greets you warmly and shows you to the reception desk where the staff are dressed more formally but are no less friendly. Your reservation is dealt with efficiently and you are directed to your room with its fresh decor. The bed is especially comfortable. Breakfast in the Holburn Grill the following morning is complimentary thanks to Expedia Elite. It is reminiscent of a Boston diner and the food is a perfect start to the day. Unlike many top class hotels the breakfast is busy with hotel guests and locals, a testament to the quality. The hotel bar, Scarfe's, was similar. Not the usual tumbleweed hotel bar but a buzzing night spot full of locals with a live Jazz band each evening of our stay. When our stay was over we stood in the courtyard and asked for a taxi to the train station but on overhearing our request the hotel driver told us to hop in to the hotel's Jag and he drove us to the station. The hotel sent us a customer satisfaction survey after our stay asking us, amongst other things, to recommend a member of staff. They were all excellent we told them. Faultless? Try it and see for yourself.