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Reviews of Karma Sanctum Soho

4.5 out of 5
Karma Sanctum Soho
20 Warwick Street, Soho, London, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 464 out of 1001 reviews" "
Rating 8 - Good. 351 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Sanctum Team on Apr 19, 2024
Dear Lauren,Thank you for your kind review, we loved having you here.

10/10 Excellent

Sumanth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sanctum Team on Apr 19, 2024
Dear Sumanth,Thank you for your kind review, we enjoyed having you here.

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great atmosphere from a boutique hotel, nice rooftop bar and excellent restaurant. Staff are very friendly and helpful and only 5 mins walk to Piccadilly Circus/Underground for visiting London.
Stayed 3 nights in Apr 2024
Response from Reception manager on Apr 17, 2024
Hello Vince,Thank you for your great review, i will pass it onto the team.Kind regardsEd

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool, quirky, fun and friendly boutique hotel.
Stayed 1 night in Apr 2024
Response from Reception manager on Apr 17, 2024
Hello Christopher,Thank you for your great review. we hope to see you again soon.Kind regardsED

8/10 Good

Diana, Laguna Niguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location, lounge. Lighting in bathrooms need to be brighter.
Stayed 1 night in Apr 2024
Response from Reception manager on Apr 17, 2024
Hello Diana,Thank you for positive review.Kind regardsEdReception Manager

2/10 Terrible

Rian

Stayed 3 nights in Mar 2024
Response from Reception manager on Apr 18, 2024
Hello Rian,I am sorry to see that you did not have a positive time, please if you could tell use what you did nit like in order for us to improve or service would be most helpful.Kind regardsEd

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent right from checking in to checking out. The room was stayed in was spacious with quirky decor and a real glam feel. Throughout the hotel it smelt lovely with a wonderful fragrance. We stayed and ate at the restaurant which was also lovely, great range of food and reasonably priced. Overall the trip was a real success and we would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Sanctum Team on Mar 25, 2024
Dear Scott,Thank you for your kind review, we are pleased to hear you found our hotel to be excellent and a real success. We enjoyed having you here and we hope to welcome you back some day.

10/10 Excellent

Sanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sanctum Team on Mar 25, 2024
Dear Sanita,Thank you for taking the time to leave us a review.

6/10 Okay

Simon

Business traveler
Liked: Cleanliness, staff & service
The property is great, the room was so small that the sink was in the shower cubicle!
Stayed 1 night in Mar 2024
Response from Sanctum Team on Mar 10, 2024
Dear Simon,Thank you for taking the time to leave us a review, we are glad to hear you found our property to be great, we would love to have you here again. We have plenty of different categories to choose from to ensue your next stay is satisfactory.

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sanctum Team on Jan 8, 2024
Hi Daryl,Thank you for staying with us. We are delighted that you enjoyed your stay.We look forward to welcoming you again.

10/10 Excellent

Lynsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sanctum Team on Jan 1, 2024
Thank you for your kind review, we hope to see you again!

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location. Room/washroom were quite small.
Stayed 3 nights in Dec 2023
Response from Sanctum Team on Dec 20, 2023
Hello Danielle, Thank you for your kind review, we hope to see you again soon.

8/10 Good

Jose

Stayed 2 nights in Dec 2023
Response from Sanctum Team on Dec 12, 2023
Hello Jose,Thank you for your kind rating, please feel free to let us know what aspects would make us a 10/10 for your next stay.

4/10 Poor

Michael

Stayed 2 nights in Oct 2023
Response from Sanctum Team on Dec 4, 2023
Hello Michael, we are sorry to hear that your stay with us wasn't up to standard. Please take the time to let us know what areas we can improve on.Kind Regards

8/10 Good

William

Stayed 2 nights in Oct 2023
Response from Sanctum Soho on Nov 15, 2023
Thank you William for your great review. Kind regards

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sanctum Team on Oct 19, 2023
Hello ,Thank you so much for the review, and we hope you had a comfortable stay with us. We hope you will come visit us again soon! Kind regards,

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sanctum Soho on Oct 13, 2023
Hello Neil ,Thank you so much for the review, and we hope you had a comfortable stay with us. We hope you will come visit us again! Kind regards,

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with friendly staff! The mattress was extremely comfortable and the breakfast/coffee was delicious. Amazing location and walkable to Covent Garden and Buckingham palace. Highly recommend!
Response from Sanctum Soho on Oct 7, 2023
Dear Emily,Thank you so much for the lovely review and we are glad that you had a wonderful stay with us. The staff here at sanctum are honoured to have you again on your next visit! Kind regards,

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff
Stayed 4 nights in Sep 2023
Response from Sanctum Soho on Oct 1, 2023
Dear Michael,Thank you so much for the lovely review and we are glad that you had a wonderful stay with us. The staff here at sanctum are honored to have you again on your next visit! Kind regards,

4/10 Poor

Alfie

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Karma Team on Sep 28, 2023
Hello there, Sorry to hear that you didn't enjoy your stay with us, please let us know about your experience and what you think we could have improved on. Kind regards

8/10 Good

PG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Karma Team on Sep 28, 2023
Hello ! Thank you for your review. Kind regards

10/10 Excellent

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the property quiet. Close to lots of restaurants!
Stayed 2 nights in Sep 2023
Response from Karma Team on Sep 22, 2023
Hello Gretchen, Thank you so much for the review, and we hope you had a comfortable stay with us. We hope you will come visit us again! Kind regards,

2/10 Terrible

Casey

Stayed 3 nights in Sep 2023
Response from Sanctum Soho on Nov 15, 2023
Hello Casey, Sorry to hear that you didn't enjoy your stay with us, please let us know about your experience and what you think we could have improved on. Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Karma Team on Sep 13, 2023
Hello ! Thank you for your review.Kind regards

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Karma Team on Aug 27, 2023
Hello Jonathan,Thank you so much for the review, and we hope you had a comfortable stay with us. We hope you will come visit us again! Kind regards,

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hidden treasure in the heart of Soho
Great little hidden treasure in the heart of the Soho/West End. My second time at this trendy hotel, and already thinking about my next visit.
Stayed 1 night in Aug 2023
Response from Karma Team on Aug 7, 2023
Hello Brad, Thank you for the honest and kind review, we truly appreciate it!We hope you had a comfortable stay with us and we look forward to welcoming you again! Kind regards,

10/10 Excellent

Simon

Stayed 1 night in Aug 2023
Response from Karma Team on Aug 7, 2023
Hello Simon,Thank you for the high review, we really appreciate it!We hope you had a comfortable stay with us and hope you will visit us again!Kind regards,

10/10 Excellent

Sherry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay here. This location is very central and walking distance to a lot of shops. I highly recommend!!!!!
Stayed 3 nights in Jul 2023
Response from Karma Team on Jul 27, 2023
Hello Sherry,Thank you so much for the review, and we hope you had a comfortable stay with us. We hope you will come visit us again!Kind regards,

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
not my first stay. not my last. love the people, the location, and the friendliness. the centre of the universe. not enough time spent up on the roof bar sadly, was there for 2 blur shows at wembley...london just keeps getting more and more fun. i had a back view, not great, but def quieter. bed was easy to sleep. bath controls were a bit knackered, and the hot water burnt! but i can't wait to stay there again! thank you so much for having me again! dh
Stayed 3 nights in Jul 2023
Response from Sanctum Team on Jul 13, 2023
Dear Daniel,Thank you so much for the lovely review and we are glad that you had a wonderful stay with us. The staff here at sanctum are honored to have you again on your next visit!Kind regards,

10/10 Excellent

Stephen, Forestdale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, vibe, near awesome shopping, tube and walkable perry much everything London. The staff is 1st class. Always willing and able to help. Very engaging. The hotel reminded us of a boutique version of Hard Rock without the noise. We used the breakfast option and were very pleased with the convenience, quality of the fresh food options and a solid wait staff.
Stayed 6 nights in Jun 2023
Response from Karma Team on Jul 10, 2023
Hello Mr Stephen,Thank you so much for the lovely review and we are glad that you had wonderful stay with us. The staff here at sanctum are honored to have you again on your next visit!Kind regards,

10/10 Excellent

Alexander, Huntington Beach

Business traveler
Liked: Cleanliness, property conditions & facilities
No upgrade
Stayed 1 night in Jul 2023
Response from Sanctum Team on Jul 9, 2023
Dear Alexander,Thank you so much for the lovely review.We are delighted to hear that you have enjoyed your stay with us.Regarding the upgrade, unfortunately we couldn't deliver as we were fully booked.Looking forward to see you again in the future.Regards

10/10 Excellent

M C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super staff, super Soho
Super quick and smooth check in. Uber friendly staff and the most delightful receptionist when you call for help. Adore this place. Have stayed twice before and will stay again.
Stayed 1 night in Jul 2023
Response from Sanctum Team on Jul 8, 2023
Dear M C,Thank you so much for the lovely review.We are delighted to hear that you have enjoyed your stay with us.Looking forward to see you again in the future.Regards

2/10 Terrible

LIOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Karma Team on Jul 10, 2023
Hello there,Sorry to hear that you didnt enjoy your stay with us, please let us know about your experience and what you think we could have improved on.Kind regards

10/10 Excellent

Vanessa

Stayed 3 nights in Jun 2023
Response from Sanctum Team on Jul 22, 2023
Dear Vanessa ,Thank you for your lovely review. We hope to see you again soon.Kind regards Karma team

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is a brilliant independent hotel, based in a quiet street between Soho and Regent Street. It portrays itself as appealing to music-leaning guests and doesn’t disappoint with an array of amazing rock photos throughout. The location is perfect for a stroll to Heddon Street - site of one of the most iconic album covers of all time. The rooms are well equipped and the beds are perfect. Breakfast and the wider food served is great and the rooftop terrace, complete with hot-tub, is well worth a visit.
Stayed 2 nights in Jun 2023
Response from Sanctum Team on Jun 28, 2023
Dear Graham,Thank you so much for the lovely review.We are delighted to hear that you have enjoyed your stay with us.Looking forward to see you again in the future.Regards

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sanctum Team on Jun 24, 2023
Dear Jason,Thank you for your lovely review. We hope to see you again soon.Kind regardsKarma team

10/10 Excellent

Rebeca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique Hotel. Great location walking distance to many attractions including in the theater district, Piccadilly circus from Buckingham Palace. Great staff very helpful and good breakfast.
Stayed 2 nights in Jun 2023
Response from Sanctum Team on Jun 19, 2023
Dear Rebeca,Thank you so much for the nice review.We are very happy to hear that you have enjoyed your stay with us.Looking forward to see you again in the future.Regards

10/10 Excellent

Sarabjit

Stayed 1 night in Jun 2023
Response from Sanctum Team on Jun 13, 2023
Hello Sarabjit,Thank you for your lovely review. We hope to see you again soon.Kind regardsKarma team

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to walk to all the great parks, palace and historical sites. Also walking distance to Paladium where we saw Bonnie Raitt. Awesome.
Stayed 3 nights in Jun 2023
Response from Sanctum Team on Jun 8, 2023
Hello Brian,Thank you for your kind words. We hope to see you again soon.Kind regardsKarma team

4/10 Poor

Liam

Stayed 1 night in Jun 2023
Response from Sanctum Team on Jun 6, 2023
Dear Liam, We are extremely sorry that your stay at Sanctum Soho wasn't as good as you wanted it to be.Can you please let us know what the problems were so that we can try and fix them for the future.Kind regards

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Sanctum Team on Jun 2, 2023
Hello David,Thank you for your review.We look forward in welcoming you next time!Kind regardsKarma team

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in May 2023
Response from Sanctum Team on May 29, 2023
Hello David,Thank you for your review.We look forward in welcoming you next time!Kind regardsKarma team

10/10 Excellent

Gary

Lovely hotel good location
Stayed 1 night in May 2023
Response from Karma Team on May 18, 2023
Hello Gary,Thank you for your review.Kind regardsKarma team

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel in an excellent location. Extremely close to Piccadilly- Trafalgar Square- Buckingham Palace. Lots of shopping and restaurants. On a quiet street. Hotel was very nice- rooms/beds are comfortable. Staff was very friendly and helpful.
Stayed 5 nights in May 2023
Response from Karma on May 11, 2023
Hello Christine,Thank you for your kind words.Kind regards

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Karma on May 11, 2023
Hello DavidThank you for your review..Kind regards

10/10 Excellent

Deborah Kenton, Milford

Stayed 3 nights in May 2023
Response from Sanctum Team on May 29, 2023
Hello Deborah,Thank you for your review.We look forward in welcoming you next time!Kind regardsKarma team

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Response from Sanctum Team on May 4, 2023
Dear Andreas,Thank you so much for the nice review.We are very happy to hear that you have enjoyed your stay with us.Looking forward to see you again in the future.Regards

10/10 Excellent

yang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Room and service were great. Area was amazing. Though the bar next door is really loud into the night. I don’t recommend it to someone who sleeps early
Stayed 5 nights in Apr 2023
Response from Sanctum Team on May 1, 2023
Dear Yang,Thank you so much for the visit. Thank you for the nice review.We are glad to hear that you have enjoyed your stay, the Hotel and our team.Hopefully we will see you soon!Regards,

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Nice room, although it was a bit warm. We couldn’t get the thermostat down below17 & the room got warm. Finally turned the heat off entirely. GREAT location. Very walkable to many areas as well as the tube.
Stayed 7 nights in Apr 2023
Response from Karma Team on Apr 28, 2023
Hello Cheryl,Glad to hear you had a pleasant stay with us. The thermostat can be adjusted from heating mode to cool mode. And yes being in the heart of London it makes it easier to visit landmarks and many tourist spots. Hope you come and visit us again!

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Rock&Roll vibe and very helpful staff!
Stayed 4 nights in Apr 2023
Response from Sanctum Team on Apr 8, 2023
Dear Glenn,Thank you so much for the visit. Thank you for the nice review.We are glad to hear that you have enjoyed your stay, the Hotel and our team.Hopefully we will see you soon.Regards,