Ratings based on 1,080 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to airport

Posted Sep 16, 2014
Pros: Great staff helpful and friendly,close to the airport,great sports bar.
Cons: The fan in our bathroom did not work.Only one bath robe.
Great! friendly staff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Great Hotel and Great Location

Posted Sep 10, 2014
Pros: Staff are wonderful. Facility is great.
Cons: Seems silly to charge GBP12.00 for a martini at Madhu's, when across the hall at the sports bar, a martini is GBP 7.50.
Location: The location is superb for Heathrow and northwest London. Free bus from Marriott next door to Hatton Cross and then a quick tube ride into town.
We needed to book a hotel in a hurry since we were travelling from Vancouver to attend a funeral. We stayed six nights. We arrived very early in the morning and, although check-in is 4:00 pm, the reception staff found us a beautiful room and told us it would take about 40 minutes to be ready. We went to the breakfast restaurant and, when we asked for the bill, were told the breakfast was on the house! This kindness and attention to guests was apparent throughout our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Durham, England

Great pet-friendly hotel

Posted Sep 5, 2014
Fantastic option for anyone flying into Heathrow with a pet (all animals entering UK have to enter through Heathrow). No extra fee for a pet, very friendly staff, clean rooms. Bed was pretty firm, but other than that, great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

recommend hotel

Posted Sep 3, 2014
Pros: clean
great location, quiet, good staff, we used this hotel as a base. staff gave us great info on using free bus for commute to the underground and back to hotel from Heathrow
4 out of 5
Recommended
for Everyone
by A verified traveler from ireland

Extra extra read all about it

Posted Sep 1, 2014
Not car friendly 15 pounds a night, wifi 12 pounds a day
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect car rental location

Posted Aug 30, 2014
Pros: It was well appointed and with good proximity to the car rental locations
Cons: Just making sure everything in the room was actually working
Location: We were only there one night so this doesn't apply
On the whole, the hotel was excellent but with two annoyances ... no movie channel available (a disappointment after a long day's travel and the need to relax) and real difficulty with the stopper in the bathtub.
4 out of 5
Recommended
for Everyone
by A verified traveler

great airport hotel

Posted Aug 29, 2014
Checked in - got a Starbucks (pleasant surprise), slept, showered, left. No surprises
3 out of 5
by A verified traveler from Boulder, CO

Nice hotel, close to airport

Posted Aug 27, 2014
Pros: location
Cons: free wifi, definitely.
Location: The hotel is close to the airport and tube and bus stations
the hotel is quite nice but if you pay $200 a night for a room I would expect the room to have WIFI, instead they wanted to charge me close to $30 a day for it. Quite disappointing. Also there was no shuttle to the airport, again you have to pay extra
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton,ab

Sheraton at heathrow

Posted Aug 27, 2014
Pros: The price and comfort.
Cons: The in room bar works on a sensor.If you move some pop to make room for your water bottle or wine it alerts the computer and your room is charged .
Location: The location is at the Heathrow airport. There is not much in the area but with Hoppa bus your minutes from the a/p and access to the underground
IT WAS EASY TO GET TO IT. wE TOOK THE hOPPA AND WE WERE DROPPED AT THE DOORAS WELL AS BEING PICKED UP AT THE DOOR. We ate at the bar and the food and service was very good.
4 out of 5
Recommended
for Families
by A verified traveler from india

The hotel has all the modern facility

Posted Aug 26, 2014
the biggest advantage of this hotel is that it is close to heathrow airport