We arrived to London for a short visit. We were lucky to find a room for 3 nights at the Arch. Check in took few minutes. We were given a room at the ground floor which seemed to be for limited mobility. The room was wide and so was the bathroom which had many safety bars. We just had some trouble with a plugged sink. The bed was quite uncomfortable bec of the soft uneven mattress. The decor seemed rather striking with many colours especially the wallpaper behind the bed. Iron and board were provided upon request but removed after few hrs when we were out! This was very strange bec every room should have them and if requested they are usually kept for the length of stay. Also a couple of electric bulbs needed to be changed. I think housekeeping should pay more attention to every detail before letting a new guest in. Anyway, I loved everything about the hotel especially the location and the friendly staff. I just hope they overcome these minor defects to reach perfection. I'll be back.
Derbala from Cairo, Egypt
This luxury hotel is located in the heart of London, walking distance from Marble Arch and Selfridges. Also nearby are Madame …More
My friend and I had a wonderful stay here. The room was large and the decor throughout the hotel was beautiful. Everything spotless. The bathrooms were large and had nice amenities. The beds were very comfortable. Complimentary beverages and candy bars in the fridge were nice too! I thought the price was quite reasonable considering how nice the room was. Location is a short walk away from restaurants, and in a very nice area of Kensington.
Management were always available.
Vicki from Oceanside, CA
This luxury hotel is located in London (Kensington), close to London Natural History Museum, Imperial College London, and …More
Service was very friendly, attentive, and accommodating. Room had loads of personality and comfortable. The neighborhood felt like a pedestrian area, although it is actually on a one-way road, a block from the Farringdon tube station and with Paul's cafe across the street. The hotel lounge honour bar was a plus!
Situated in Clerkenwell between the West End and The City, London's central business district, this boutique hotel is within …More
We have stayed in many hotels in London over the years and this is the first one due to its location that you are hardly aware of the London traffic. But it gets better the room is a good size, bedding first class, mattress top quality pillow and duvet eider down. In other words everything has been thought of, a hotel which gives all the detail attention. Only one little thing the restaurant feels a bit of a compromise. But this will be our hotel in London in future.
Karl from Spain
This luxury hotel is located in the heart of London, walking distance from Spencer House, Buckingham Palace, and The Mall …More
Made to feel very welcome, welcomed by name each time we went out or came back in. Difficult to fault our stay. Service very quick and efficient.Staff attentive ,food well presented and tasty,loved every minute of our stay.
Hillbill from Manchester
Adjacent to Buckingham Palace, this Edwardian hotel is in London's Belgravia district, in the historical city center of …More
I thought that we might be disappointed, as when you stay in such a well known venue it can sometimes not meet expectations. The Ritz however was all we'd hoped for and more. We just didn't stop smiling our whole stay.
Michelle from Lancashire
This seven-story London hotel is centrally located in the West End near Hyde Park, 500 yards from Buckingham Palace, 3 blocks …More