Ratings based on 772 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Jan 31, 2024 on Hotels
Good for the money spent and in a central location. Tired property, firm bed and awful pillows
by A verified traveler
Posted Jan 3, 2024
by A verified traveler
Posted Dec 13, 2023
by A verified traveler
Posted Dec 3, 2023 on Hotels
by A verified traveler
Posted Nov 24, 2023
The property was nice and so was the room, but it was not what we'd call luxury as described on the website. It was clean and th bed comfortable, but the pillows are poor. They are so flat that two even three is not enough for a truly comfortable night. Having said that we managed to sleep ok. For some reason the floor was very noisy, there was a cracking sound which sounded like something being dropped on the floor, whenever you moved. The shower was lovely and the towels nice and big. It was a pleasant stay and very close to Olympia where we'd been during the day. We'd probably stay again, but hopefully the pillows would be better.
by A verified traveler
Posted Nov 24, 2023
This property is a bit shabby and run down and everything is a little grim. The service is not great. I left my dirty towels on the floor to be changed, as instructed, and I got back to find that the cleaner had picked them up and hung them back up again. The person on duty did rectify this when I complained though. Dirty cups and glasses did not get changed. They did not have any hand towels. However it was otherwise well equipped with hairdryer, safe, fridge, tissues, sockets etc and the shower was very good and the room warm.
by A verified traveler
Posted Nov 23, 2023
by A verified traveler from Doha
Posted Nov 15, 2023
by A verified traveler
Could do better
Posted Nov 13, 2023 on HotelsPros
Helpful receptionist
Close to Olympia
Relatively quiet
Cons
No lift which is a nightmare with luggage
Needs a good deep clean
My fridge broke the first night
Supposed to have free water but this was only the first night. Nothing else was refilled after the first night either
by A verified traveler
Posted Nov 1, 2023
The hotel is nice place to stay. Its quiet and comfortable.
I also think they should assist customers in lifting their bags to the upper floors as there's no elevator in the building. I struggled with my box to the third floor and got my bag damaged because the stairs is also quite narrow.
Water should be made available for every additional days booked. Being entitled to bottle water only at the first day doesn't encourage long staying customers.
