Ratings based on 1,076 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from nottingham
Great airport hotelPosted Jul 19, 2014
The best airport hotel we have stated at - good rooms, friendly staff and very convenient for the terminal which is over a bridge.
for Everyoneby A verified traveler from UK
Great location, staff and facilitiesPosted Jul 17, 2014
Only stayed for one night but the location, staff and facilities more than matched my expectations!
for Everyoneby A verified traveler from Florida
Excellent staff, room, facilities, locationPosted Jul 12, 2014
The hotel looks awesome and the rooms are modern, the location is great right in the airport. I loved everything about it. We needed a baby crib and it was nicely prepared in our room. The concierge and reception staff were excellent, especially one concierge employee from Portugal who gave us tips regarding our trip, since we were flying there.
for Everyoneby A verified traveler
very nice hotel very convenientPosted Jul 12, 2014
check in was very good, a nice room very comfortable ,
for Everyoneby A verified traveler from phoenix, az
Great stay at airportPosted Jul 3, 2014
Pros: The beds were great.
Cons: The service at the restaurants was not great and especially since service charges are added.
Location: Great because it's at the airport.
Very nice stay and the beds are wonderful. The hotel is very convenient to the North Terminal.
by A verified traveler from switzerland
Over pricedPosted Jul 2, 2014
I felt that the room decor was a little dated . The bed wasnt that comfortable for an airport hotel. However the bar restaurant was lovely & the front desk lady was charming
for Everyoneby Grant from GLA
Stopover in GatwickPosted Jun 29, 2014
Nice comfortable, quiet and clean room. Right in the airport so minimum hassle to get to.
for Everyoneby thguernsey from Guernsey
Convenient and comfortablePosted Jun 26, 2014
Pros: The convenience when using Gatwick, and the generally pleasant ambiance.
Location: It is adjacent to the Gatwick North Terminal, and the South Terminal and railway staion are reached easily and quickly by monorail.
We recently spent 2 nights at the Sofitel and it was as good as ever. Flying in or out of Gatwick the Sofitel is easy to access and it is comfortable (without being luxurious), and the staff are good. We choose to eat in the Oriental resaurant, where we find the food and service very good. In particular, Simon Lam, the manager of the restaurant is very efficient and pleasant..
for Everyoneby Mick from Dublin
Convenient luxuryPosted Jun 25, 2014
Silent room at an airport? Beds like clouds? Gotta be The Gatwick Sofitel!!
for Everyoneby Nigel from Grenada
Posted Jun 20, 2014
Very convenient and comfortable for exhausted travelers.