Ratings based on 2,141 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from denver, co

Great room and staff

Posted Jun 29, 2015
Pros: Proximity to airport, we had a very early flight and this let us sleep extra long
Location: Airport
We only stayed for one night at the Sofitel but it was a clean nice sized room, with a great bathroom compared to others we have seen in Europe. The staff was great, it was a really short stay but I would definitely recommend if you want to be out by the airport
5 out of 5
Recommended
for Everyone
by A verified traveler from Maynardville, TN

Great stay at airport

Posted Jun 29, 2015
Wonderful hotel at Heathrow airport. Room was very comfortable. Lived the fact that it had a US plug for charging electonics as well as a usb port charger. Easy access to all terminals and underground access to London.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location and easy access to Heathrow airport

Posted Jun 29, 2015
Great location and easy to transfer to terminal4 in Heathrow. Room was great and staff was very helpful and pleasant. Overall wonderful stay .
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Perfect location

Posted Jun 28, 2015
Pros: Location with a short trolley push from arrival hall to check in
Cons: Hard to think of any
Location: Nearby to T5 and amenities and shops
Perfect for an overnight stay after an afternoon arrival in LHR
5 out of 5
Recommended
for Everyone
by A verified traveler

Great facility

Posted Jun 25, 2015
Early check in wasn't an issue and everything was well done
5 out of 5
Recommended
for Everyone
by A verified traveler

空港内ある快適なホテル

Posted Jun 25, 2015
Pros: ホテルの建物が広く、室内がとても清潔で、宿泊しやすいホテルでした。館内が広いので、部屋まで案内係が部屋まで、案内してくれました。
Cons: チェックインの時、宿泊客が多いので、少し待たされました。カウンターの係りの人数を少し多くしたらよいと思います。
Location: Sofitel Heathrow Hotel からマンチェスター空港へ急いで出かけたため、観光はできませんでした。 ホテルは空港内にあるので、安心して宿泊できます。
空港内にあるホテルで、室内はとても清潔で、快適でした。ただ、ホテルそのものがとても大きいので、初めて宿泊するときは部屋を見つけるのに少し、まごつくかもしれません。建物が新しく、清潔感を感じました。 できれば、また、宿泊したいと考えております。とにかく、とても満足できるホテルでと思いました。
3 out of 5
Recommended
for Everyone
by A verified traveler from NI

Hotel practico al estar en el aeropuerto

Posted Jun 24, 2015
La estancia muy buena pero el push por hacer el upgrade de habitacion un povo presionante. Al inicio al llegar tempeano me ofrecen el upgrade por 45 gbp para hacer el early check in. No Lobtomo y cuando llego en latarde nuevamente hasta que lo tome y no creo que haga diferencia
3 out of 5
Recommended
for Everyone
by A verified traveler from Newjersey

Nice hotel close to Check in

Posted Jun 24, 2015
Pros: just a short walk to Terminal 5 check in
Cons: lower prices on food better customer service Easier to use movie selections that clearly state what you are buying.
Location: the hotel is at the airport you need to take the train into town to see any attractions.
Food very expensive hotel staff un friendly and not customer service orientad
3 out of 5
by A verified traveler from Miami, FL

Just OK

Posted Jun 23, 2015
Pros: It was clean
Location: We stayed because it was next to Heathrow.
The room was clean but for the money, I expected a much more comfortable room. The pillows were hard. There were no extra pillows in the closet. The room was warm, even though we turned the temperature down to 70. We wanted to watch the Woman's World Cup of Soccer but it was not available on the channels available.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay on arrival Heathrow

Posted Jun 23, 2015
This hotel is at Terminal 5, so you wheel your suitcase right in. Modern, efficient, with Gallic charm. Welcoming staff, good facilities and silence for sleeping.