Ratings based on 886 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2015
Very nice location downtown London, rooms are nice, staff are quite friendly, breakfast methodology (priced by range) and value for money could improve somewhat.
3 out of 5
by A verified traveler

Posted Mar 23, 2015
Very well located hotel but the service and room quality were not up to standards we had enjoyed at other European 5 Star hotels. I'd stay here again but would look for other options first.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte , NC

Exceeded expectations in every way!

Posted Mar 22, 2015
I cannot say enough good things about the Soffitel.. Wonderful service, excellent location for many of the major Londron attractions, large room that had every comfort of home! Will definately stay there again.. Thank you St.James Soffitel!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Oregon

Excellent hotel and location

Posted Mar 22, 2015
Had a wonderful stay at the Sofitel St. James. Only wish it was longer. Beautiful hotel, excellent service, and amazing breakfast. Plan to stay here on all of our London visits.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Great location

Posted Mar 21, 2015
Pros: Location, room, ambience.
Location: Walking distance to many sites, including the National Gallery, Trafalgar Square, Westminster Abbey, Piccadilly Circus, Churchill War Rooms, Hyde Park
The hotel was lovely. Staff were friendly and helpful. The location is great for many of the main points of interest. Would definitely return when we next go to London.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel experience in London!

Posted Mar 7, 2015
Although pricey, the Sofitel St James was perfect in every way. The location was convenient to the theatre and major museums. The staff were simply outstanding -- they anticipated needs, were pleasant, helpful and sincere. The room was immaculate. The food was delicious. The main problem now, for me, is that it will be difficult for other hotels to meet the expectations created by my recent stay. In many ways, it offered French flair in London, without the snobbery.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Bermuda

Wonderful hotel and staff

Posted Mar 2, 2015
Pros: Great facilities and lovely staff.Make you feel special.
Cons: Food in the restaurant.
Location: Very close to Regent St and Piccadilly with all the shops, restaurants and bars. A walker's dream.
I stayed for 2 nights after a long week at work and as usual the room was lovely and the staff tremendous. They really make you feel at home. People come to a hotel for a feel-good experience and to be made to feel special. This hotel fits the bill and its location is excellent.
5 out of 5
Recommended
for Couples
by A verified travelerfrom München

London Calling

Posted Feb 24, 2015
Pros: Sehr schöne, geschmackvolle Ausstattung. Französischer Stil. Sehr aufs Detail geachtet. Wer die moderne Antike liebt, weniger die Glasbauten - buchen!
Cons: Die Zimmerausstattung hinkt zum Rest des Hotels etwas nach. Nach dem Foyer erwartet man auf dem Zimmer ein Tick mehr. Doch soweit alles in Ordnung.
Location: Zentraler gehts nicht. In 2min am Trafalgar oder Picadilly Circus. Perfekt für einen Städte Trip. Alles zu Fuß zu erreichen. 100%ig empfehlenswert
Ein sehr schönes Hotel! 5***** absolut zurecht. Tolle Einrichtung. Perfekter Concierge-Service. Mitten in London. Zentraler gehts nicht. Wir waren nur 3 Tage in London zum Städtetrip. Vom Sofitel St. James aus war alles perfekt zu Fuß zu erreichen. Buckingham, BigBen, Picadilly, Trafalgar. Die Royal Parks liegen direkt für der Tür. Ich würde dieses Hotel jederzeit wieder buchen. Zwar verhältnismäßig teuer, doch wer London besucht, muss eh mehr den Moment und die Stadt genießen, als aufs Geld zu schaun. Bereits im Foyer wird man von einer eindrucksvollen Ausstattung empfangen. Im gesamten Hotel wird eine feine angenehme Seifen-Note in der Luft versprüht. Während dem gesamten Aufenthalt wird man stets auf französisch gegrüßt. Hat einen ganz besonderen Charme. Mitten in London. Das historische Gebäude ist nagelneu her gerichtet und findet sich in der prunktvollen Umgebung von St.James wunderbar ein. Man fühlt sich an diesem Ort von London und diesem Hotel sehr wohl. Gerade für einen Trip zu zweit... perfekt!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nyc

perfect location, extremely gracious staff

Posted Feb 20, 2015
Pros: the staff, food, services, location, beauty--it's world-class on every level.
Cons: i can't think of anything to improve upon.
we loved everything about the hotel. it's also great for kids--the staff treated my daughter like a princess from the second we arrived.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom bordeaux

Situation idéale, personnel aux petits soins

Posted Feb 15, 2015
Séjour excellent. Hôtel idéal: beau, chic, accueillant