Ratings based on 853 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom glasgow

Birthday treat with family

Posted Jan 20, 2015
Pros: Fantastic location
Cons: Lighting in room could be brighter
Location: Great location for both sightseeing and shopping central and within walk for most things
Stayed here for my birthday with my family ( teenagers ) great location when to planet Hollywood 2 mins walk Buckingham palace 5 min regents St 3 min oxford St 10 min london eye via Westminster 15 min Trafalgar Square 5 mins walk had a sofa bed in one of the rooms was very comfortable size of double bed also a pleasant walk to harrods all staff were very helpful clean room would defiantly stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel. Great location!

Posted Jan 13, 2015
Amazing service, kind staff...rooms are very clean and great comfortable beds..Warm bar and great dining...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Beautiful Hotel in Great Location

Posted Jan 10, 2015
Pros: Style
Cons: The layout of our room with an alcove area for the desk and TV was a bit tight for two people with luggage.
Location: Trafalgar Square, Piccadilly Street and Piccadilly Circus, the Royal Mall, Knightsbridge, Covent Garden
This was our second stay in this beautiful hotel right in the heart of St. James in London. Service ... Excellent! Comfort ... Excellent! Decor ... Beautiful! Complimentary WiFi ... Worked Well. Fitness Room ... Nice (not a lot of equipment but fine for a hotel). Location ... Well located. Easy walking distance to Trafalgar Square, the Royal Mall, Piccadilly Circus and other great London sites.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington DC

Fabulous location and nice staff

Posted Jan 6, 2015
Incredible location, everything with walking distance. Very nice property, comfortable rooms and attentive staff. Overall great value.
5 out of 5
Recommended
for Everyone
by A verified traveler

Always Great

Posted Jan 6, 2015
Pros: location, location, location. a beautiful hotel with excellent service.
Location: you can walk to everything. it is convenient, quiet, safe. the best!
we have stayed here many times and it is always a pleasure - superb location, wonderful staff, beautiful hotel. nothing negative to say except perhaps that it is a bit pricey.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom OWL

Sensationelle Lage...

Posted Jan 5, 2015
...das war mein erstes Mal in London ohne Underground zu fahren, weil alles vom Hotel fußläufig erreichbar ist. Manko: Frühstück mit 26 Pund p.P. Recht teuer, Badezimmer im Superior Zimmer sehr klein. Mussten auf unser Zimmer warten, Service war sehr gut.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom São Paulo

EXCELENTE!

Posted Dec 31, 2014
Hotel com boa localização, limpo, bom enxoval, toalhas grandes e macias, amenities da Hermés. Restaurante muito bom! A única observação seria o café da manhã, quando chega o horário de encerrar não avisam que irão retirar o buffet, simplesmente retiram numa rapidez que é impossível servir novamente. Então, não vá em cima do horário final!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Always a Winner

Posted Dec 28, 2014
My husband and I love Sofitel and so where ever we go in the world, we always stay in Sofitel if they have one in the country/city we are visiting. Always an exceptional experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb location

Posted Dec 23, 2014
Pros: Very friendly and efficient staff; quiet rooms with doors that actually were designed to reduce external noise.
Location: Superb location next to theaters, art museums, and shopping.
. The best hotel experience I have enjoyed in London.
3 out of 5
by A verified travelerfrom Los Angeles

French Hotel catering to the French Great Location

Posted Dec 21, 2014
Pros: The location was great.
Cons:
Location: Great Location!!!
Stay far away from room 424 as it backs to the hotel service elevator. Unless you like being awoke bright early. We stayed over the weekend and were awoke Saturday and Sunday morning at 6:30 am! Not happy we moved to The ME hotel!