Ratings based on 282 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
72% of guests recommend
2.5 Room cleanliness
2.7 Service & staff
2.2 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

För dig som inte är så kräsen.

Posted Mar 24, 2015
Stökigt hotell under renovering med mattor och kartonger lite var stans. Saknade toalett i den obemannade lobbyn. Första rummet vi fick hade iskall toalett utan lås. Hade bokat 3 enkel sängar men fick bara två sängar, en liten och en lite bredare. Efter klagan så fick vi byta rum till andra natten. Toalett artiklarna bestod av en enda liten tvål. Man fick inga små handdukar, endast ett varsitt badlakan. Den dagliga städningen såg vi inte röken av. Hittade rester efter tidigare gäster bakom sängbord och ifönstren.Fick själva be om mer toapapper då det inte fylldes på. Vi saknade krokar atthänga upp kläder och handdukar på. Det var också dåligt om sänglampor. Utsikten över den skrotiga bakgården var kanske inte heller den roligaste. Hade gärna sett ett lite bredare frukost utbud. Ost hade varit trevligt. Personalen var lite stel, ett leende hade inte skadat.
1 out of 5
by A verified travelerfrom Hamburg

Eher Hostelcharakter

Posted Mar 19, 2015
Das Hotel war sicherlich für einen Kurztrip und für den Preis in Citynähe ok. Es fehlte an kleinen Dingen, wie Handtuchhalter, Toilettenbürste, Seifenspender, Zahnputzbecher, Telefon. Das könnte das Hotel für kleines Geld kaufen. Man kann tatsächlich nicht vor 15 Uhr einchecken, was in anderen Hotels durchaus möglich ist. Das Zimmer befand sich im 4. Stock und war nur ohne Aufzug zu erreichen. Die Tagesdecke sowie die Sitzbezüge im Frühstücksraum waren sehr doll befleckt. Die Fenster waren undicht und zwei unserer Fensterscheiben waren gerissen. Beim einchecken sagte man uns, dass die Zimmer nur alle zwei Tage gereinigt werden, was sich dann doch anders herausstellte. Hätten wir das gewusst, hätten wir unsere Klamotten weggeräumt. Ich mag es nicht, wenn das Putzpersonal meine Sachen anfasst und wegräumt. Mir wurde eine volle Schachtel Zigaretten aus dem Zimmer gestohlen. Ich würde das Hotel als Hostel einstufen, was eher für Schulklassen interessant ist.
2 out of 5
by A verified travelerfrom Stuttgart

Fenster mit Pappkarton zu geklebt !

Posted Mar 18, 2015
Farbgeruch im Zimmer,am Anfang und Ende des Flurs ist je eine Feuerschutztür angebracht, die hinter jedem Gast krachend zufällt, dass alle Zimmertüren der Etage wackelten, man wurde nachts regelmäßig einige Male geweckt. Das Frühstücks Müsli schmeckte alt, die Sessel im Frühstücksraum stehen vor Dreck.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Aberdeen,uk

Great location - helpful staff

Posted Feb 27, 2015
I was here on business and the hotel was minutes from my meeting. I arrived hours before the 3 pm check-in, but although I could not check-in the hotel were happy to store my bag in a locked room. My single room was tiny, but was en suite, bed was comfortable and clean. There was soap provided in the room, but no shampoo or shower gel - remember to take your own! The hotel is undergoing upgrading, so do expect that everything might not be shiny and new. Breakfast was basic, but plenty there. Great location for Baker Street tube station, Sherlock Holmes museum, Madame tussaud's and London zoo!
3 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 17, 2015
Pros: Ligger centralt. Billigt! Bra med kaffemaskinen i källaren
Cons: Något bättre frukost. Utöka med pålägg t ex ost, grovt bröd och ägg. Ta betalt för frukosten. Varmvattnet i duschen tog lång tid på morgonen (5-7 min)
Location: Nära till Madame Tussauds (10 min), Regent Park, Underground och gångavstånd (20 min) till Oxford Street. Flera bussar stannar utanför hotellet.
Reste med svärdotter och två barnbarn 9 år och 13 år. Vi var bl. a och tittade på STOMP. Mycket sevärt. Passar alla åldrar.
3 out of 5
by A verified traveler

The hotel is only good for a budget trip.

Posted Feb 12, 2015
Pros: Clean and secure all facilities worked.
Cons: Cooked breakfast offered, tea and coffee making facilities in rooms.
Location: Good for underground (marleybone station)
Good points. It's cheap for London ,but compared to the rest of the country standards very poor for price. Staff were very friendly and attentive . Rooms clean and secure with electronic locking .obviously going through a period of refurbishment. Very good for underground. Bad points, no cooked breakfast in the morning which wasn't advertised ,you got offered cereal and tea and coffee from the machine. Toast was available all this was self service. Very disappointing also, no tea and coffee facilities in any of the rooms which was a pain(you could use the machine in the dinning room in the cellar).we stayed for 2 nights and that would be a good maximum i would stay here .
3 out of 5
Recommended
for Everyone
by A verified travelerfrom danmark

Central beliggenhed

Posted Jan 25, 2015
Location: Tæt på Bakerstreet station Tæt på Madame Tussauds
De var i gang med at renovere receptionen da vi kom men det fik ikke indflydelse på betjeningen. Det viste sig at der ikke var vand på badeværelset på det først anviste værelse. Vi fik et nyt værelse af samme standard rimelig hurtigt. Der var mulighed for at hente varme drikke i morgenmadskælderen hele døgnet. Det er et roligt område
2 out of 5
by A verified traveler

Wouldn't recommend

Posted Jan 24, 2015
Pros: Location, room was clean, freeview TV
Cons: Provide hot water, breakfast, free wifi, provide toiletries.
Location: Lots nearby - Hyde Park, Regent's Park, Baker Street, about 20 minutes walk to Oxford Street. Plenty of restaurants of all kinds a few streets away
The best thing about this hotel was the price and the location. Central London is within walking distance or a short tube journey. The room was clean. The bathroom was a bit tired looking but was clean. However on what was officially the coldest morning of the year there was no hot water in the shower. It was freezing! It would be impossible if you were planning on washing your hair. Also the hotel is guilty of a bit of misrepresentation - what was described as 'free toiletries' turned out to be one bar of soap, 'free wifi' is available for a £10 a night surcharge and 'continental breakfast' means white toast with margarine, cereal and tea or coffee from the vending machine.
3 out of 5
Recommended
for Families
by A verified travelerfrom Meppel

Prima familiehotel voor wie Londen wil zien !

Posted Dec 31, 2014
Positief: de plek, de plek en de plek. Prima hotel dus als je vooral de stad wilt zien. Metrostation Bakerstreet (vier lijnen) is vlakbij ! En de bus naar de Harry Potter-studio's vertrekt om de hoek. Het hotel zelf is goed genoeg voor de overnachting en het sobere ontbijt - that's all.
1 out of 5
Recommended
for Personal Event
by A verified traveler

Icky

Posted Dec 24, 2014 on Hotels.com
Awful! Upon entering my room, I noticed the entire floor had a drastic slant causing the bed to be at a dramatic slope. The entire floor creaked and the plumbing was incredibly loud and emitted a consistent urine smell regardless of how many times I sprayed air freshener. The roll of toilet tissue was used and almost empty when I arrived with no fresh rolls nearby. The shower would not drain properly either. The reception desk briefly moved me to another room that did not appear clean either until he found another available room. The third room was slightly better, yet had that constant urine odor. I disinfected the bathroom, bed, and wardrobe because the air in the room was sticky and made me feel itchy. The next morning I noticed a bed bug or tick on the bed and reported it to the staff. They said because of the weekend they will not be able to get a pest control to come until Tuesday after my stay was over.