Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
72% of guests recommend
2.5 Room cleanliness
2.7 Service & staff
2.2 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom Aberdeen,uk

Great location - helpful staff

Posted Feb 27, 2015
I was here on business and the hotel was minutes from my meeting. I arrived hours before the 3 pm check-in, but although I could not check-in the hotel were happy to store my bag in a locked room. My single room was tiny, but was en suite, bed was comfortable and clean. There was soap provided in the room, but no shampoo or shower gel - remember to take your own! The hotel is undergoing upgrading, so do expect that everything might not be shiny and new. Breakfast was basic, but plenty there. Great location for Baker Street tube station, Sherlock Holmes museum, Madame tussaud's and London zoo!
3 out of 5
for Families
by A verified traveler

Posted Feb 17, 2015
Pros: Ligger centralt. Billigt! Bra med kaffemaskinen i källaren
Cons: Något bättre frukost. Utöka med pålägg t ex ost, grovt bröd och ägg. Ta betalt för frukosten. Varmvattnet i duschen tog lång tid på morgonen (5-7 min)
Location: Nära till Madame Tussauds (10 min), Regent Park, Underground och gångavstånd (20 min) till Oxford Street. Flera bussar stannar utanför hotellet.
Reste med svärdotter och två barnbarn 9 år och 13 år. Vi var bl. a och tittade på STOMP. Mycket sevärt. Passar alla åldrar.
3 out of 5
by A verified traveler

The hotel is only good for a budget trip.

Posted Feb 12, 2015
Pros: Clean and secure all facilities worked.
Cons: Cooked breakfast offered, tea and coffee making facilities in rooms.
Location: Good for underground (marleybone station)
Good points. It's cheap for London ,but compared to the rest of the country standards very poor for price. Staff were very friendly and attentive . Rooms clean and secure with electronic locking .obviously going through a period of refurbishment. Very good for underground. Bad points, no cooked breakfast in the morning which wasn't advertised ,you got offered cereal and tea and coffee from the machine. Toast was available all this was self service. Very disappointing also, no tea and coffee facilities in any of the rooms which was a pain(you could use the machine in the dinning room in the cellar).we stayed for 2 nights and that would be a good maximum i would stay here .
3 out of 5
for Everyone
by A verified travelerfrom danmark

Central beliggenhed

Posted Jan 25, 2015
Location: Tæt på Bakerstreet station Tæt på Madame Tussauds
De var i gang med at renovere receptionen da vi kom men det fik ikke indflydelse på betjeningen. Det viste sig at der ikke var vand på badeværelset på det først anviste værelse. Vi fik et nyt værelse af samme standard rimelig hurtigt. Der var mulighed for at hente varme drikke i morgenmadskælderen hele døgnet. Det er et roligt område
2 out of 5
by A verified traveler

Wouldn't recommend

Posted Jan 24, 2015
Pros: Location, room was clean, freeview TV
Cons: Provide hot water, breakfast, free wifi, provide toiletries.
Location: Lots nearby - Hyde Park, Regent's Park, Baker Street, about 20 minutes walk to Oxford Street. Plenty of restaurants of all kinds a few streets away
The best thing about this hotel was the price and the location. Central London is within walking distance or a short tube journey. The room was clean. The bathroom was a bit tired looking but was clean. However on what was officially the coldest morning of the year there was no hot water in the shower. It was freezing! It would be impossible if you were planning on washing your hair. Also the hotel is guilty of a bit of misrepresentation - what was described as 'free toiletries' turned out to be one bar of soap, 'free wifi' is available for a £10 a night surcharge and 'continental breakfast' means white toast with margarine, cereal and tea or coffee from the vending machine.
3 out of 5
for Families
by A verified travelerfrom Meppel

Prima familiehotel voor wie Londen wil zien !

Posted Dec 31, 2014
Positief: de plek, de plek en de plek. Prima hotel dus als je vooral de stad wilt zien. Metrostation Bakerstreet (vier lijnen) is vlakbij ! En de bus naar de Harry Potter-studio's vertrekt om de hoek. Het hotel zelf is goed genoeg voor de overnachting en het sobere ontbijt - that's all.
1 out of 5
by A verified traveler

Would not recommend

Posted Dec 4, 2014
Pros: exterior
Cons: All of it
Location: n/a
Room basically clean - no mattress protectors on the beds (ugh!) - bathroom toilet could do with a good clean (ugh!) and the shower needs to provide hot water the water out of the cold tap (doing teeth) was warmer than hot on the shower. No tea/coffee or water in room no hairdryer and breakfast did not start until 8am when most business people have already left to get to town for meetings. secondary glazing on windows which did not deaden noise from outside and water leak stains on the ceiling roof. Overall would rate this as 0. The only saving grace was the young man on duty carried my two bags up all the flights of stairs (no lift) to the 4th floor. No one around when we were leaving so could not advise on above.
3 out of 5
for Couples
by Laurafrom Manchester

Powerful Shower, clean hotel

Posted Nov 22, 2014 on Hotels.com
We spent only one night. The location is great. The room was very big, and tidy. The shower is AMAZING. You could feel the spring of the bed on your back, and that clunk noise when you turn though. Also, the mattress didn't have that washable protection... which to me... it's a little yuckie... But... just for the location and the shower... I would keep it in mind for my next visit. Overall it's a nice, comfortable hotel... just little details I'm very picky about I guess.
2 out of 5
by A verified travelerfrom Västerås

Dåligt hotell med bra läge.

Posted Nov 10, 2014
Pros: Bra läge, bra TV-utbud, sängar hyfsade.
Cons: Bygg, klart, börja städa, förse rum med basic badrumstillbehör (fick enbart en liten tvål på 6 dagar)
Location: Nära tunnelbana (Baker street och Marlybone). Nära bussar. Mdm Tussaude på gångavstånd. Marble Arch 15min promenad.
Under "renovering", men ingen byggnation pågår. Ingen hiss, ingen personal, ingen Bar/lounge, skitigt rum, ruttet fönster. Bra läge, bra TV-utbud, sängar hyfsade. (Vi är vana Londonresenärer och har vägt in "London standard".)
2 out of 5
by A verified travelerfrom California

Good location but Not worth the price

Posted Nov 9, 2014
-Close to public transport, restaurants and groceries/pharmacies. I think this is the only good thing about this hotel. -Stay away from this hotel if you have big luggages because there is no elevator unless you request for room on the ground level. -Free breakfast included but not what i expected. -not a good place to sleep, you can literally hear your neighbor's conversations -the floor is uneven and makes a creeking sound. - there's a 'clicking' sound in the wall after using the shower. Must be the plumbing or heating.