Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
72% of guests recommend
2.4 Room cleanliness
2.7 Service & staff
2.2 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Would not recommend

Posted Dec 4, 2014
Pros: exterior
Cons: All of it
Location: n/a
Room basically clean - no mattress protectors on the beds (ugh!) - bathroom toilet could do with a good clean (ugh!) and the shower needs to provide hot water the water out of the cold tap (doing teeth) was warmer than hot on the shower. No tea/coffee or water in room no hairdryer and breakfast did not start until 8am when most business people have already left to get to town for meetings. secondary glazing on windows which did not deaden noise from outside and water leak stains on the ceiling roof. Overall would rate this as 0. The only saving grace was the young man on duty carried my two bags up all the flights of stairs (no lift) to the 4th floor. No one around when we were leaving so could not advise on above.
2 out of 5
by A verified travelerfrom Västerås

Dåligt hotell med bra läge.

Posted Nov 10, 2014
Pros: Bra läge, bra TV-utbud, sängar hyfsade.
Cons: Bygg, klart, börja städa, förse rum med basic badrumstillbehör (fick enbart en liten tvål på 6 dagar)
Location: Nära tunnelbana (Baker street och Marlybone). Nära bussar. Mdm Tussaude på gångavstånd. Marble Arch 15min promenad.
Under "renovering", men ingen byggnation pågår. Ingen hiss, ingen personal, ingen Bar/lounge, skitigt rum, ruttet fönster. Bra läge, bra TV-utbud, sängar hyfsade. (Vi är vana Londonresenärer och har vägt in "London standard".)
2 out of 5
by A verified travelerfrom California

Good location but Not worth the price

Posted Nov 9, 2014
-Close to public transport, restaurants and groceries/pharmacies. I think this is the only good thing about this hotel. -Stay away from this hotel if you have big luggages because there is no elevator unless you request for room on the ground level. -Free breakfast included but not what i expected. -not a good place to sleep, you can literally hear your neighbor's conversations -the floor is uneven and makes a creeking sound. - there's a 'clicking' sound in the wall after using the shower. Must be the plumbing or heating.
1 out of 5
by A verified traveler

Dålig standar, urusel frukost

Posted Oct 20, 2014
Pros: Inget
Cons: Allt
Location: Bra läge
London fantastisk stad myciet att se och göra men hotelelts standard urusel
1 out of 5
by A verified travelerfrom Baden Württemberg

Schmuddeliges Hotel, zentral gelegen.

Posted Oct 9, 2014
Pros: Der Speiseraum im Keller, mann konnte sogar die Tube, die hinter der Wand fuhr hören....
Cons: Ein wenig Renovierung würde dem Hotel nicht schaden, vor allem ist das ein sehr schönes Gebäude aus dem man wirklich etwas schönes machen könnte. Und
Location: Zentral, nicht weit zur Oxford Street, Madame Toussads, Bakerstreet etc..
Das Hotelzimmer schien Wochenlang nicht gesaugt zu sein, die Toiletten waren nicht sauber, es waren noch Spuren vom Vorgänger zu sehen, das Waschbecken war verstaubt, nach 3 tägigen Aufenthalt waren die Fussel von dem Bezugstag noch dran. Mülleimer wurde täglich geleert, gelang versehentlich ein Abfallstück daneben, wurde es nicht vom Personal entsorgt, sondern liegen gelassen bis zum Abreisetag. Wir hatten ein Zimmer zur Straße, sehr laut da direkt gegenüber sich mehrere Bushaltestellen befanden, schlafen unmöglich, da die Fenster nicht dicht waren. Personal war nett, nachdem das erste Zimmer für uns nicht in Frage kam, da der Boden sehr schief war und wir uns einfach nicht wohlgefühlt haben, beschlossen wir das Personal Einmann-Rezeption uns ein anderes Zimmer zur Verfügung zu stellen. Problemlos erhielten wir das Zimmer neben an, von den Farben war es uns einwenig angenehmer wie das erste, jedoch von Sauberkeit keine Spur. Uns blieb nichts anderes übrig, da es fast schon Mitternacht war und wir unseren 2 tägigen Aufenthalt in London nicht deshalb noch verkürzen wollten.
2 out of 5
by A verified travelerfrom New Zealand

Good location, poor quality. NB no stairs.

Posted Oct 8, 2014
Toilet in bathroom was filthy and hadn't been cleaned for months. Breakfast was barely adequate and clearly the cheapest management could source.
2 out of 5
by A verified traveler

Bien situado, pero eso no basta

Posted Sep 24, 2014
EL hotel esta muy bien situado y el personal es muy amable, pero las instalaciones dejan bastante que desear.
4 out of 5
for Everyone
by A verified travelerfrom Cary, North Carolina

Great Value, great location

Posted Sep 15, 2014
Pros: I loved that it was in a safe neighborhood away from the crowds. But I had quick access to all the tourist sites I wanted to see.
Cons: I should have asked for a fan. I had to keep my windows slightly open just to let some wind in.
Location: Madame Tussauds, Sherlock Homes and Regent Park were close. But it's easy take the Circle Line to most of London's more touristy attractions.
I expected a small room. Afterall, it was an inexpensive hotel which was a step up from being a hostel. The location was awesome! Barker Street and Marylebone underground stations were right there, as well the the Barker Street bus stop. We took Bus 453 and took me to key sites like Trafalgar Square and Westminster where we got off and walked. It was a nice place to stay because I was away from the touristy part of London, but still had access to Tourist London, if that makes sense.
2 out of 5
by A verified traveler

Somerset Hotel

Posted Aug 22, 2014
Pros: good location
Cons: a lot. clean shower curtain. hooks to hang towels, really basic stuff would go a long way.
Location: close to tube, easy access to rest of London.
This is a 1 star total minimalist hotel. No amenities It's a room with beds, that's it. Nice location, and the staff tries, however don't expect anything other than a place to crash. Very loud off the road and the rooms get stuffy quick, no a/c.
1 out of 5
by A verified traveler

Disappointing experience

Posted Aug 21, 2014
I always book my hotels through expedia and almost never rate them. In this case I will make an exception. I wouldn't rate this hotel a single star. The whole experience was terrible. The room was dirty with sub-basic facilities. Cold water in the shower. Worst bed I've ever slept on. Just don't go there.