Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
2.1 out of 5
63% of guests recommend
2.4 Room cleanliness
2.6 Service & staff
2.0 Room comfort
1.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Oxford

Convenient location, poor facilities and service

Posted Jul 3, 2014
Pros: Convenient to Marylebone Station
Cons: Everything
The room was very disappointing. Top floor, but no lift. Steep stairs. Noisy, inside and out. Poor ventilation through dilapidated window. No tea/coffee facilities in room - expected to travel four flights of stairs to machine in basement. Not even a glass in the room. No table, no chair. Breakfast, described as Full by Expedia, was anything but - do it yourself white toast, limited cereals - with no staff on hand. Overall an unattractive and unwelcoming lodging house, not really worthy of the name Hotel.
2 out of 5
by A verified traveler from geneva

Good location, terrible hotel

Posted Jun 30, 2014
The carpets look very old and dirty. Bed linens and bathroom were clean. The hotel does not look like the photos on expedia. Very ran down. Very noisy due to incredible loud slamming doors.
2 out of 5
Recommended
for Everyone
by Vijay from Malaysia

Nice hotel. Very close to tube stations.

Posted Jun 27, 2014
Pros: Close to tube station.
Cons: There should someone manning the reception area.
Location: very good location . near to tube stations
There is no coffee or tea making facilities in the room. Bathroom too small and congested . No lift facilities . Have to stay at 3rd floor. There is no staff at the reception. Have to ring the bell and wait for someone to come.
1 out of 5
by Jim from Belfast

Overall assessment

Posted Jun 13, 2014
Pros: Location
Cons: Major refurbishment and they would deserve the deserve the prices that they charge
The rooms are dark and dreary. No smoke detector in my room...reason "smoke was setting it off" carpets are threadbare and I just think that the place is a dangerous place if there was a fire. breakfast was cheap and poor quality.
3 out of 5
Recommended
for Everyone
by 60's couple from canada

After the renovation

Posted May 23, 2014
We were there while renovations (new carpeting, toilets downstairs) were being done, which took away from our experience. I expect it will be nicer and cleaner when work is finished. Staff was helpful. I would consider trying a room on the back because traffic noise was quite loud, but it is London after all.
5 out of 5
Recommended
for Everyone
by saffron from LDN

Right near Marylebone station

Posted May 7, 2014
Lovely clean hotel, ideal for just crashing whilst attending any events in central london. Polite friendly staff, nice simple breakfast and well organised rooms. Only issue was hot water took a while to kick but thats hardly a downer! Will definitely be staying there again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Lovely

Posted Apr 13, 2014
Lovely place, very basic, which suited us as we had a lot to do while in the city. It was sort of like a luxury hostel. Great location, I couldn't find anything with a lower price in that part of the city. Rooms were clean, and the staff were very friendly.
1 out of 5
Recommended
by Crofter from England

Disappointing

Posted Jan 20, 2014 on Hotels.com
For me, the location was ideal however.........The hotel is in dire need of renovation, threadbare carpets, windows with wooden panes (to replace broken panes), bathrooms with mastic to hide ill fitting shower heads, broken room fittings, broken bins in the room, ill-fitting doors to the room that provide a cover from the hall way but do not provide any form of noise reduction from the hall way. The room was clean although the afore mentioned comments made it look extremely tired. The staff (when you could find them) were friendly. The self-service cereal and toast breakfast was disappointing. For the "discounted" price that I paid I was extremely disappointed and in hindsight should have foregone the location and spent an additional £30 to stay in an alternative hotel.
3 out of 5
Recommended
for Families
by HRich from Maryland, USA

Could be better

Posted Jan 6, 2014 on Hotels.com
The room was clean and certainly spacious, but it was very basic. The carpets were worn and the floor in the stairwell was damaged, and it seemed it had been that way for some time as the carpet was wearing down around the damage. There were also tears in the wallpaper. There was a flat screen TV in the room, but it was far too small for the size of the room. The beds were clean but the matresses were lumpy and uncomfortable. We had to ask for toilet tissue (there was none in the bathroom when we first arrived) and we had to ask for a couple of drink glasses as there were none in the room. We chose the hotel for its proximity to a major Underground station and that it offered breakfast included in the price. However, the breakfast was very limited (make your own tea or instant coffee, white bread only for toast with margarine, and a choice of cereal). The management were certainly polite and friendly and provided us with what we asked for, we just felt that it was not worth what we had paid. We probably will not stay here again, regardless of its convenient location.
1 out of 5
by A verified traveler from kuwait

Cheap Hotle with bad staff

Posted Dec 7, 2013