Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
57% of guests recommend
3.3 Room cleanliness
2.8 Service & staff
2.8 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet area to stay, close to transit awesome place

Posted Apr 14, 2014
My friend and I stayed here for two nights as we traveled around London. The rooms were smaller and didn't have an elevator but we managed. The staff were supper helpful and really nice. The breakfast was AMAZING with a lot of selection. They set up a taxi to take is to the airport when we left and also to do a big bus tour around London. Over all we would recommend this to anyone.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Mark from Littlehampton

Great Hotel

Posted Dec 7, 2013 on Hotels.com
Spotless, warm,comfortable,good service , great breakfast.Certainly stay there again.
5 out of 5
Recommended
for Business Travelers
by clive from Somerset

No complaints at all

Posted Dec 2, 2013 on Hotels.com
Stayed for two nights and found it very comfortable.
5 out of 5
Recommended
for Everyone
by DOROTHY from WALES

A VERY CONVENIENT PLACE TO STAY WHEN VISITING LOND

Posted Nov 20, 2013
Pros: VERY CLEAN VERY WARM BREAKFAST EXCELLENT
Cons: NOTHING
Location: VERY CONVIENIENT TO VICTORIA BUS STATION AND THE SHOPS
STAFF VERY HELPFUL
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to Victoria station

Posted Nov 2, 2013
Pros: Friendly staff!
Clean hote., very pleasant stay. Exceptionally nice and friendly staff. Good breakfast!
4 out of 5
Recommended
for Getaway With Friends
by Christine from Portland, Oregon

Posted Nov 1, 2013 on Hotels.com
We had a wonderful stay in London. The staff was so helpful and willing to provide us wirh extras. Our choices at breakfast were great...providing more than expected. Our room was small, but clean and neat and the bathroom amenities were updated and very nice. We appreciated the nice clean towels every day and the special soaps.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff made the stay pleasant, hotel just ok

Posted Oct 9, 2013
Location: Victoria Station being renovated, messes up good local...............
Breakfast included was good. Room comfortable...nice towels and bedding. Staff were great!!
1 out of 5
by Laura from essex

Awful hotel

Posted Oct 9, 2013
I never complain but this was a dreadful experience. I booked hotel because of early breakfast and when we arrived were told it starts at 7:30 and the new manager had not updated the website. They said they couldnt do anything as the staff don't arrive until 7:30 & this was the time we had to leave. We would not have booked this hotel had this been stated on the website. The shower didn't work properly, it wasn't clean and we had only 1 pillow each which were flat. This shouldn't have any stars. It was the worst place we have ever stayed.
4 out of 5
Recommended
for Personal Event
by paul from wirral

Posted Sep 18, 2013 on Hotels.com
the only fault is that there is no lift and when your on the 4th floor !? sorry one more hiccup it's like the continent no drink making facilities and you do miss your cuppa last thing at night and first thing in the morning. Location fantastic for the price.
3 out of 5
Recommended
by A verified traveler

adequate

Posted Sep 10, 2013 on Hotels.com
Good value. Beware this is a walk up, for those toting heavy luggage.