Ratings based on 126 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.6 Hotel condition
They paid and stayed.
Recommendedby Lingsbordfrom UK
Excellent hotel in the heart of everythingPosted Sep 5, 2014 on Hotels.com
Very clean hotel with super-comfortable beds and great staff. There's a rear door into an alleyway that goes directly into Green Park. As our room was on this floor it felt like our own private entrance. A very nice hotel, highly recommended.
for Familiesby A verified traveler
Posted Sep 3, 2014 on Hotels.com
for Everyoneby A verified travelerfrom roma
hotel carino,discreto in ottima posizionePosted Sep 2, 2014
Tutto è andato bene. La mia camera, de luxe,di dimensioni ridotte con vista nulla. Bagno senza bidet, ovviamente. Bello e comodo il letto king.Buona e varia la colazione. Attenzione perchè il caffè espresso e il cappuccino si pagano a parte(molto cari) anche se avete la colazione inclusa nella prenotazione..In definitiva qualche difettuccio superato grazie alla gentilezza del personale, molto attento , educato e simpatico e alla posizione ideale dell' hotel. Non abbiamo mai preso il taxi! W Londra e w gli italiani che ci lavorano
for Everyoneby A verified traveler
Excellent hotelPosted Aug 23, 2014
I was impressed by all aspects of the hotel. Great location, very friendly staff. The room was very nicely decorated with a comfortable bed and sheets. Nice bathroom. Beautiful common areas and great food. I had to leave a day early and gave the hotel very shirt notice but they did not charge me.
for Everyoneby A verified traveler
Amazingly friendlyPosted Jul 31, 2014
This must be the friendliest hotel in the world. Makes American hotels seem positively French in comparison.
for Everyoneby A verified travelerfrom Klosterneuburg
Perfektion purPosted Jul 29, 2014
Cons: Wüste nicht was
Location: Im Zentrum. Alles was gefällt
Perfekter Service, sehr freundlich, Luxus pur, super Lage, Essen hervorragend Einfach Spitze!!! Super Hotel!!! Immer wieder gerne!
for Business Travelersby Amanda C.from Manchester
Comfortably Quiet and Perfect LocationPosted May 26, 2014 on Hotels.com
I stayed at the St. James for a couple of nights and thoroughly enjoyed my stay. My room was very quiet and comfortable, the service was impeccable. I had the best nights sleep and hard a hard time waking up. The location was central and walkable to everywhere I wanted to go. Will definitely stay here the next time I'm in London.
for Business Travelersby Ambass. Hfrom Bellevue, Washington
Hercule Poirot Would Stay IciPosted May 18, 2014 on Hotels.com
I was arriving during transit strike; the concierge emailed me to make certain I had made arrangements for car from airport. I hadn't; they did.
for Getaway With Friendsby WEBBK99from Australia
Dreadful PlacePosted May 1, 2014 on Hotels.com
This hotel "blocks" 100GBP per person off your credit card per night. They blocked off nearly 2000 Australian Dollars on my card and 1 week later I still have not got it back. On my second phone call now so far to try and rectify this. Further to that - the air conditioner in the room did not work until we called to complain. The television did not work at all. The spa bath did not work at all. There was no tea or coffee facility in room. If this was a Holiday Inn or something like that you would be less inclined to moan but at these high rates a night it is not acceptable.
for Couplesby Peterfrom Washington, D.C.
Very convenient to museums, sights and shoppingPosted Apr 30, 2014 on Hotels.com
An excellent room (large by London standards), extraordinarily helpful and personable staff, fine restaurants and a very convenient location. Our first, but not last, stay.