Ratings based on 496 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tel aviv

Great hotel in the middle

Posted May 23, 2015
Close to theater. Great service and very good breakfast. The room is a little small but comfortable with good shower
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Warwickshire

Brilliant Hotel

Posted May 18, 2015
Hotel is located perfectly for a visit to the theatre, shopping in Covent Gardeb or Oxford street - no where is very far. Trafalgar Square is 5 mins walk away, as are many attractions. Hard to fault, was our second visit won't be the last.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Lovely boutique hotel in a fabulous location.

Posted May 16, 2015
Location: close to Coventry Garden, Trafalgar Square, The Mall, Buckingham Palace, Big Ben, Westminster Abbey, London Eye and a short trip to The Shard.
Great hotel, friendly helpful staff, very clean, lovely room with interesting lighting options. Amazing Cuban restaurant and speakeasy bar within. Will definitely return there next time I visit London and recommend to friends.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Great Hotel, Great location!

Posted May 11, 2015
Great hotel, very clean, great service, amazing location close to everything including bars, restaurants, coffee shops, boutique stores, Coventry Garden, Trafalgar Square, Buckingham Palace, Big Ben and loads more.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom guernsey

Excellent hotel experience

Posted May 11, 2015
We had a fantastic stay at the hotel, the welcome was warm, the room was fantastic and most of all the staff provided excellent customer service. Being the first time having stayed at the hotel, chosen mainly due the location, we were impressed from check in to check out. The staff made a birthday weekend very special by sending up bubbly and cake, a thoughtful gesture which made our trip very memorable. The room was clean, fresh and modern and the large bath and power shower were bliss. We cannot rate you high enough and you will certainly be receiving our custom again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2015
Very good, excellent all around service and very convenient location
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Monica CA./Dublin IRL

Groovy Spot near Covent Garden

Posted Apr 30, 2015
Pros: Stylish and great locale.
Cons: Their attitude to their customers.
Location: The National Portrait Gallery.
I have stayed at St Martins Lane a number of times. I enjoy its central locale and as a theatre goer - this puts me at arms length to the many theaters in the West End. The hotel is part of the Morgan Hotel Group which sets its hospitality and hipness meters on full blast. Asia de Cuba, a great spot, is in the lobby and they were renovating the lobby bar so it was difficult to get a drink ( a shock for a hotel to miss out on that tariff ) - I was thwarted a few times, once because some event was transpiring and the other time I was informed that I could not just have a drink, needed to eat as well. This put my nose out of joint and the staff really weren't all that concerned with the fact that I was a hotel guest- tisk, tisk people. If I had never stayed there before I probably would not return, shall give it one more try and then if I have a similar experience I will move on. The customer is always right -right?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

This is my 3rd stay

Posted Apr 23, 2015
Pros: Through Air Canada Vacations.
Location: Within 2 blocks: Trafalgar Square, Leicester Square and Covent Garden, as well as several theatres.
Fabulous location - walking distance to many sites - vibrant neighbourhood - easy access to transit - one block from tube to Heathrow. Very clean and fresh - extremely comfortable. Excellent facilities. Free wifi is a very welcome new addition! Friendly and attentive staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Copenhagen

Excellent hotel all around!

Posted Mar 30, 2015
Fantastic location, helpful staff, immaculate and spacious rooms, and modern look and feel. Very hip!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Great hotel, even better location

Posted Mar 30, 2015
We loved the hotel. Staff was nice, rooms are big and the decor is great. The only downside is the work being done on he lobby but we knew that beforehand. It didn't affect our stay at all. If you like a fun / modern hotel don't think twice.