Dear Howard,Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback.We're delighted to hear that you enjoyed your stay with us. It's always wonderful to know that our guests appreciate the efforts of our staff and find our accommodations satisfactory. We'd love to welcome you for another stay, hopefully a longer one next time! Warm regards,Ottavia.

Dear Todd, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Marcin, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Nichola, Thank you for your review, we're thrilled to hear that you loved your stay, we are happy to hear all the staff provided excellent customer service! We take great pride in providing a memorable stay and are proud that you loved the room and spacious bathroom. We really are in the best location, right in the heart of London. We hope to welcome you back again soon! Warm regards, Jenni

Dear Catherine,Thank you for taking the time to share your experience at St Martins Lane Hotel on Expedia. We truly appreciate your kind words and are thrilled to hear that you had an elegant and enjoyable stay with us.It's wonderful to hear that you found our team, rooms, and service to be elegant. Providing exceptional service and creating a comfortable atmosphere for our guests is always our top priority.We're delighted that you also appreciated the location of our hotel. Despite being in the bustling heart of London, we strive to provide a serene and private environment for our guests to relax and unwind. We are glad to hear that you found it lovely.Thank you once again for your glowing review. We hope to have the pleasure of welcoming you back to St Martins Lane Hotel for another outstanding experience in the future.Warm regards,Ali A

Dear Juan, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Joao Pita

Dear Andrea, hank you for sharing your feedback with us! We're delighted to hear that you found our hotel to be in the best possible location for theater-goers and that you appreciated our excellent overall location.We're also pleased that you found our staff to be very friendly and helpful. Your satisfaction is our priority, and we're glad that our team could contribute to making your stay enjoyable.We apologize for any inconvenience caused by the constant music, especially the repetitive bass. Your feedback is valuable to us, and we'll take it into consideration to ensure a more comfortable atmosphere for our guests in the future.While we understand your comment about the room size, we're glad to hear that you found it adequate and enjoyed the very modern decor.We truly appreciate your positive remarks and are honored that you would consider staying with us again. Should you choose to return, we'll do our best to make your next stay even more enjoyable. If there's anything specific you'd like us to improve upon for your next visit, please don't hesitate to let us know. We look forward to welcoming you back!Many thanks , Joao Pita

Dear Prasad, Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback. Prasad, we value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest. We sad to hear that we did not meet your expectations when it came to the room. We do have other room categories, for families, if you do decide to give us another chance, other rooms have different layouts and views, all depending on the room category chosen. Early arrival is not always guaranteed, however we are sad to hear that this arrival experience dampened your stay with us. However, thank you again for taking the time to share your experience means a lot to me and the rest of the team, and we will be sure to pass your feedback onto the relevant departments! Many thanks, Jenni

Dear Adis, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Jenni

Dear Pippa, Thank you so much for your glowing feedback! We're thrilled to hear that you had such a fantastic experience with us. It's incredibly rewarding to know that our staff, service, breakfast, housekeeping, ambience, and location all exceeded your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future!Many thanks, Joao Pita

Dear Odette, Thank you for your review, we're thrilled to hear that you loved our location and staff!! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Anil, Thank you for your review, we're thrilled to hear that you loved our location and beds!! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Hello Justin, Thank you for your feedback! It was my pleasure to assist you with your requests and I am happy we found a solution in the end. Your happy spirit and humor was amazing throughout. Also thank you for your helpful tips for NYC. We hope to welcome you back soon. Many thanks, Jenni

Dear Edin, Thank you for your review, we're thrilled to hear that you loved our hotel, location and staff! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Jenni

Dear Nicola, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Joao Pita

Dear Ross, Thank you for your review, we're thrilled to hear that you loved our hotel and staff! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Joanna, Thank you for your review, we're thrilled to hear that you loved our hotel and staff! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Jenni

Dear Allison, Thank you for your glowing review! We're thrilled to hear that you found our hotel to be excellent, especially in terms of its location and service. We take great pride in providing spotless accommodations and ensuring our guests have a memorable stay. We hope to welcome you back again soon! Warm regards, Jenni

Dear Geoffrey,Thank you for your review, we're thrilled to hear that you loved our hotel and staff! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Joao Pita

Dear Scott, Thank you for your positive feedback! We're thrilled to hear that you loved everything. I will be sure to pass your kind words onto the St Martins Lane staff. We look forward to welcoming you back for another enjoyable experience. Warm regards, Jenni

Dear Alan, Thank you for your positive feedback! We're thrilled to hear that you loved everything. We look forward to welcoming you back for another enjoyable experience. Warm regards, Kaisha

Dear Michael, Thank you for your review, we're thrilled to hear that you loved our hotel and staff! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Daniel, Thank you for your positive feedback! We're thrilled to hear that you loved everything. We look forward to welcoming you back for another enjoyable experience. Warm regards, Joao Pita

Dear Jane, Thank you for your positive feedback! We're thrilled to hear that you loved everything. We look forward to welcoming you back for another enjoyable experience. Warm regards, Joao Pita

Dear Steven, Thank you for your positive feedback! We're thrilled to hear that you loved everything. We look forward to welcoming you back for another enjoyable experience. Warm regards,Kaisha

Hello Joanna, Thank you for staying with us! We are thrilled to hear that you liked your stay. We will be sure to pass on your feedback ! We hope to welcome you back soon. Many thanks, Kaisha

Hello Andrea, Thank you for staying with us! We are thrilled to hear that you liked your stay. I will be sure to pass your kind words about the team onto them, they will be happy to hear. We hope to welcome you back soon. Many thanks, Jenni

Dear Sarah,Greetings from St Martins Lane! I hope this email finds you well. My name is Kaisha, and I am the Assistant Front Office Manager at the hotel. It is a pleasure to virtually connect with you. Thank you for taking the time to provide your valuable feedback about your recent stay at St. Martins Lane Hotel. We appreciate your insights, as they help us continuously improve our services and facilities.We take your comments seriously and will work diligently to address these issues to provide a more enjoyable stay for our guests. We appreciate your feedback and hope you will consider staying with us again in the future, giving us the opportunity to provide you with an improved experience.Sarah, we value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest. We love to use the feedback from our guests to make our hotel and services even better. If you have any further comments or suggestions, please do not hesitate to reach out. We are here to ensure your satisfaction.Best regards,Kaisha

Dear Narendra, Thank you for your feedback! We appreciate your comments about our rooms and service. We understand your concern about the appearance of the property lobby and will certainly take it into consideration for future improvements. We strive to provide a comfortable and welcoming environment for all our guests, and your feedback helps us in our continuous efforts to enhance our facilities. We're glad to hear that you found our staff friendly and that you enjoyed your overall experience with us. We hope to have the opportunity to welcome you back in the future.Warm regards,Joao Pita

Hello Paul, Thank you for staying with us! We are thrilled to hear that you liked your stay. We will be sure to pass on your feedback ! We hope to welcome you back soon. Many thanks, Kaisha

Dear Caroline, Thank you for your positive feedback! We're thrilled to hear that you loved everything. We look forward to welcoming you back for another enjoyable experience. Warm regards, Kaisha

Dear Susan, Thank you for sharing your detailed feedback with us! We're delighted to hear that our location worked well for your theatre plans and that you found the room lovely with friendly and helpful staff. We appreciate your understanding regarding the room numbering and the information about the sink.We'll make sure to address any areas for improvement, and we look forward to welcoming you back in March! Warm regards, Joao Pita

Hello Janet, Thank you for staying with us! We are thrilled to hear that you liked your stay. We will be sure to pass on your feedback ! We hope to welcome you back soon. Many thanks, Jenni

Hello Oliver, Thank you for staying with us! We are thrilled to hear that you liked your stay. We will be sure to pass on your feedback ! We hope to welcome you back soon. Many thanks, Joao

Dear Jenny, My name is Joao, Assistant Front Office Manager at St Martins Lane, it is a pleasure to e-meet you. We are thrilled to hear that you enjoyed visit with us! Thank you taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon! Warm regards, Joao Pita

Hello Shirley, Thank you for staying with us! We are thrilled to hear that you liked your stay. We will be sure to pass on your feedback ! We hope to welcome you back soon. Many thanks, Joao

Hello Anonymous, Thank you for staying with us! We are disappointed that we did not meet your standards in regards to your room, we do have other room categories if you do decide to give us another chance. We will be sure to pass on your feedback to the appropriate department! Many thanks, Jenni

Dear Eduardo,Thank you so much for taking the time to share your thoughts and experiences following your stay at St Martins Lane. We truly appreciate your feedback and are delighted to hear that you found our hotel to be an almost perfect choice for your London visit, especially being interested in the theater.We are thrilled that you enjoyed the modern and stylish design crafted by Philippe Starck, and our prime location at the heart of the West End. It's wonderful to know that you felt special during your time with us, surrounded by the vibrant atmosphere of restaurants, bars, and museums.Your feedback about the bathroom is duly noted, and we appreciate your honesty. We understand that preferences can vary, and your insights are valuable as we continually strive to enhance the guest experience. We will take your comments into consideration as we evaluate ways to improve.Once again, thank you for choosing St Martins Lane, and we hope to have the pleasure of welcoming you back on your next visit to London.Warm regards,Ali A

Dear Sarah,Greetings from St Martins Lane! I hope this email finds you well. My name is Ali, and I am the Assistant Front Office Manager at the hotel. It is a pleasure to virtually connect with you. Thank you for taking the time to provide your valuable feedback about your recent stay at St. Martins Lane Hotel. We appreciate your insights, as they help us continuously improve our services and facilities.We take your comments seriously and will work diligently to address these issues to provide a more enjoyable stay for our guests. We appreciate your feedback and hope you will consider staying with us again in the future, giving us the opportunity to provide you with an improved experience.Sarah, we value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest. We do apologies about the signal stability throughout the hotel , we love to use the feedback from our guests to make our hotel and services even better. If you have any further comments or suggestions, please do not hesitate to reach out. We are here to ensure your satisfaction.Best regards,Ali

Dear Jill,That's fantastic to hear! Thank you so much for sharing your experience with us. We're thrilled to know that you enjoyed our convenient location and found our hotel to be cozy and welcoming. It's wonderful that you found our front desk service to be of high quality, and we're delighted that you appreciated the spacious and well-appointed rooms. We agree, the view of the London Eye is truly special! We can't wait to welcome you back for another enjoyable stay.Warm regards,Joao Pita

Dear Mirka, Thank you so much for your positive feedback. We're thrilled to hear that you find our hotel great, appreciate our polite staff, and enjoy the brilliant location. It's always a pleasure having you stay with us, and we look forward to welcoming you on every trip. Warm regards, Joao Pita

Hello Brian, Thank you for staying with us! We are thrilled to hear that you liked your stay. We will be sure to pass on your feedback ! We hope to welcome you back soon. Many thanks, Jenni

Dear Adam,Thank you so much for your positive feedback. We're thrilled to hear that you find our hotel great, appreciate our polite staff, and enjoy the brilliant location. It's always a pleasure having you stay with us, and we look forward to welcoming you on every trip. Warm regards, Joao Pita

Dear Joseph, Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback. We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Morgans Originals, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon! Warm regards, Paula & the Front Office team

Dear Susan, Greetings from Iconic St Martins Lane! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to St Martins Lane as your preferred residence during your recent visit to London. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Thank you for choosing St Martins Lane. Kind Regards, Kaisha

Hello Alsia, Thank you for staying with us! We are thrilled to hear that you liked your stay. We will be sure to pass on your feedback ! We hope to welcome you back soon. Many thanks, Jenni

Dear Nicki, Thank you so much for your positive feedback. We're thrilled to hear that you find our hotel great, appreciate our polite staff, and enjoy the brilliant location. It's always a pleasure having you stay with us, and we look forward to welcoming you on every trip. Warm regards, Joao Pita

Dear Myra,I am Ali, the Assistant Front Office Manager at St Martins Lane, and I would like to express our sincere appreciation for choosing our hotel and for taking the time to share your thoughts about your recent stay.We are delighted to hear that you enjoyed the location, the attentive staff, and the quality of our kitchen. It's especially rewarding to know that our proximity to J. Sheeky and the theaters added to the convenience and enjoyment of your visit.Your feedback regarding the included breakfast is duly noted, and I apologize for any inconvenience caused by the booking process. We understand the importance of flexibility and choice for our guests, and we are actively looking into ways to improve the booking experience.It's disheartening to learn about your experience with Hotel.com, and we genuinely regret any frustration caused. If there's anything specific you'd like to share or discuss further, please feel free to reach out. We value your business, and it is our sincere hope that we may have the opportunity to welcome you back for another enjoyable stay in the future.Thank you once again for choosing St Martins Lane. Your feedback is invaluable, and we remain committed to providing exceptional experiences for our guests.Warm regards,Ali A

Dear Kim, Greetings from Iconic St Martins Lane! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to St Martins Lane as your preferred residence during your recent visit to London. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Thank you for choosing St Martins Lane. Kind Regards, Kaisha

Hello Daren, Thank you for staying with us! We are disappointed that we did not meet your standards in regards to your check in experience and the resturant being bust at breakfast. We will be sure to pass on your feedback to the appropriate department! Should you give us another chance, we hope to welcome you back soon. Many thanks, Jenni