Ratings based on 419 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Good place to stay for a family!

Posted Dec 25, 2014
We stayed there for 3 nights during our London trip. It worked for us very well with the accomodation for 5, train station nearby, Tesco, parking with quiet and safe surroundings.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hereford

My stay

Posted Dec 5, 2014
Just used to sleep. Was a good experience and would stay again. Next to train station was handy for the city
4 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Okay apartment

Posted Dec 2, 2014
It is an okay place to stay. Apartment we stayed smells a bit, as there is no proper ventulation, only a window that can not be fully opened. Stayed on the fifth floor, railway view, well too noisy if you open the window. Bathroom/shower was mouldy. Apartment was dusty. Close to metro and Tesco which is a plus.
5 out of 5
Recommended
for Families
by A verified travelerfrom Conecticut, U.S.A.

Convenient to trains for Heathrow.

Posted Nov 17, 2014
I love this hotel. We stayed here twice on our trip to London. 24 hour front desk, staff were extremely helpful and eager to please.We had both a one bedroom, one bath apartment and a two bedroom two bath apartment that we upgraded to. Very clean, good size fridge and freezer, beds, linens were great. Kitchen is well stocked and contains coffee, tea, milk. Grocery right next door. Good value and service.
4 out of 5
Recommended
for Everyone
by A verified traveler

アパートの中にあるホテル。分かりづらい場所だが、駅近。

Posted Nov 16, 2014
Pros: 周りが住宅街で、静か。
Cons: 場所が分かりづらかった。看板でもあればいいと思う。
Location: ヒースロー空港
初めてのロンドン滞在で、到着後すぐにチェックイン。ホテルはアパートの敷地内にあり、入り方が分かりづらかった。部屋も清潔で、キッチン付きなので、自炊する人には最適。夜も静かだった。地下鉄の駅も近くて、便利だった。スタッフも親切だった。
2 out of 5
by A verified travelerfrom London

Ok but rude staff

Posted Nov 15, 2014
Pros: Not much
Cons: Staff and communication
The rooms in this place are as pictured. They are comfortable enough - could do with some better cleaning in the bathroom. The thing that lets the property down is the staff. We checked in on Sat night and had the rudest staff I've ever come across in a hotel. They were completely unhelpful and one even told us off for not having a fob key to get back into the property - we never were given a fob key or even told we needed one. Just plain rude. Be aware of parking - it doesn't say you have to book in advance but when we arrived, we were told there was no parking left so had to find some on the street with our toddler in tow in the rain! I wouldn't stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom aus dem Emsland

Schöne Unterkunft in Stadt -und Bahnhofnähe

Posted Nov 11, 2014
Sehr angenehme Unterkunft mit guter Ausstattung. Dazu gehören z.B. eine komplette Küche mit Spülmaschine, ein geräumiges Bad, eine Klimaanlage und ein sehr bequemes großes Bett mit einem nicht zu dünnen Oberbett. Die gesamte Wohnanlage ist schön angelegt und das Personal ist uns zumeist freundlich begegnet. Wir wussten allerdings nicht, dass nur wenig Parkplätze in der Tiefgarage zur Verfügung standen. Der Parkplatz hätte telefonisch reserviert werden müssen. Das war aus der Expedia Beschreibung nicht ersichtlich. Somit mussten wir einige Tage auf einem öffentlichen Parkplatz am Bahnhof parken. Ein Tesco Supermarkt befindet sich in unmittelbarer Nähe der Staycity Apartments. Wir werden wieder dort wohnen bei der nächsten Londonreise mit dem PKW.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milano

ottima posizione adiacente la stazione

Posted Nov 11, 2014
Il soggiorno e stato molto gradevole, ho trovato un ambiente tranquillo, appartamenti nuovissimi e con arredamento funzionale, la cucina attrezzata con tutte le comodità, quasi sentirsi a casa dopo una giornata passata in giro per Londra. Appena fuori il residence la presenza di un supermercato, aperto fino a tarda ora, inoltre bastava fare 100 metri per trovarsi nel cuore commerciale di Hayes Town con supermercati di tutti i tipi, Mc Donalds, ottimi negozi di frutta e verdure aperti fino a tardissimo ( erano ancora aperti alle 23) con una vasta scelta di prodotti e non solo frutta e verdura. Cittadina multietnica in cui si può trovare dal kebap al classico pub inglese. Hayes fa parte della zona 5 , si raggiunge Londra (paddington station) in un quarto d'ora circa , con collegamenti ogni 15/20 minuti, il day travel card costa 8,90 pouds viaggi tutto il giorno su tutti i mezzi pubblici della zona 5 (treni, bus, metro ) tant'è che a volte si tornava per pranzare riposarsi e poi tornare a Londra, uktimo treno alle 00,30 il primo alle 5,30 per chi vuole vivere le notti Londinesi deve optare per i collegamenti con i pulman dopo quell'ora.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cornwall

Close to railway station

Posted Nov 10, 2014
Cons: Could do with some more crockery/cutlery etc
Very comfortable and pleasant. Staff friendly. Very close to a Tesco express so supplies were easy to get. A 99p shop was just up the road which was handy for cheap supplies
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Castillo

Nice apartment, excellent service from staff

Posted Nov 3, 2014
Nice apartment,reception staff are very accomodating, from organizing an early check-in so we can rest after a 22 hour flight, to organizing a cab for us upon check-out. Will stay there again.