Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cairo, Egypt

Pleasant stay at The Arch, London, UK

Posted Oct 9, 2014
Pros: The location, the staff, the free wifi
Cons: Change bed mattress, better checking on the room before chech in, iron and board to be icluded and cleaning the carpet.
Location: Perfect location, 5-10min walk to Oxford street, Edgware road, Marble arch, Hyde park...
We arrived to London for a short visit. We were lucky to find a room for 3 nights at the Arch. Check in took few minutes. We were given a room at the ground floor which seemed to be for limited mobility. The room was wide and so was the bathroom which had many safety bars. We just had some trouble with a plugged sink. The bed was quite uncomfortable bec of the soft uneven mattress. The decor seemed rather striking with many colours especially the wallpaper behind the bed. Iron and board were provided upon request but removed after few hrs when we were out! This was very strange bec every room should have them and if requested they are usually kept for the length of stay. Also a couple of electric bulbs needed to be changed. I think housekeeping should pay more attention to every detail before letting a new guest in. Anyway, I loved everything about the hotel especially the location and the friendly staff. I just hope they overcome these minor defects to reach perfection. I'll be back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom southern california

Upscale London boutique hotel, low key luxury, A+

Posted Oct 5, 2014
Pros: Well designed, quality finishes & fabrics, user friendly, tastefully decorated, efficient & very friendly service. Great amenities. Smart & classy.
Cons: I am very particular and found little to be improved here. I would definitely stay here again, it is a great base camp while visiting London.
Location: Near the park, walking distance to Oxford St. and shopping thereabouts. Central to most anything.
Our room was small, but so very well designed for comfort and function that the size was not a negative. A functioning window was great for fresh air, and the quiet side street location kept it from being too noisy at night. Sizable bathroom w/spacious shower which had great pressure, along with amenities provided such as slippers and bathrobes - the Malin + Goetz products are a plus as well. Additional amenities included water and some beverages in the mini bar. The desk in the room was a real working desk size, great to spread out all of your electronica. Little things that added comfort were well located switches bedside to turn out room lights, a small detail that just makes life a little easier. The restaurant, which we only tried for breakfast, was great as well. Located in the Marble Arch area made walking to many locations a pleasure, with a great coffee/cafe on the corner and wine shop nearby, everything needed was at hand.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2014
Great hotel on a small quite street and at the same time next to everything. Spacious comfortable rooms, nice staff. Will definitely come back.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveler

Mjuka sängar.

Posted Jul 15, 2014 on Hotels.com
Utmärkt hotell förutom sängen som var alldeles för mjuk.
4 out of 5
Recommended
for Business Travelers
by Sohail

This traveler left a rating score only Posted Jul 13, 2014 on Hotels.com
5 out of 5
Recommended
by Frankfrom Dallas

Nice stay in London

Posted Jul 12, 2014 on Hotels.com
The room was a bit tight but to be expected in London. The furnishings were great, location great, nice large bathroom, staff lovely.
5 out of 5
Recommended
by A verified traveler

Posted Jun 25, 2014 on Hotels.com
Comfortable an quiet Lovely bathroom and bed!
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Perfect

Posted Jun 9, 2014 on Hotels.com
Hotel beautiful, staff beyond excellent, rooms lovely. Can't wait to visit again. Resturant was also delicious with great, informative, and fun international servers.
5 out of 5
Recommended
for Business Travelers
by Markfrom Reading

Super Hotel

Posted Jun 2, 2014 on Hotels.com
Good location nice hotel will be back soon