Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

City center

Posted Feb 24, 2014
Everyone is super polite and very accommodating... Everyone said YES to all my questions which is important in customer service.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 26, 2014
5 out of 5
Recommended
for Couples
by DM from Toronto

Warm, friendly and welcoming

Posted Oct 31, 2013
Pros: The staff make the place, they quickly learn your name, and use it. Everyone is keen to help.
Cons: Water pressure in shower is weak, no coffee maker in room.
Great location, Harrods half a block one way, Knightsbrideg tube station half a block the other way. Easy walk to Mayfair, Piccadilly, Belgravia and Chelsea. All staff are friendly, polite and welcoming, in the traditional manner. A Classic room, while very comfortable, is small, with a tiny bathroom. An additional 90 GBP gets you a Deluxe, larger and with a much larger bathroom.
4 out of 5
Recommended
for Everyone
by Johnny from NY

Close proximity to Harrods

Posted Oct 11, 2013
Pros: The staff were friendly and attentive
The Hotel needs updating. The rooms are quite small and a total refurbishment is due, especially the bathrooms.
4 out of 5
Recommended
for Families
by Angelina from Sheffield

best location fro shopping

Posted Aug 7, 2013 on Hotels.com
comfortable and enjoyed our stay
5 out of 5
Recommended
for Couples
by happycamper from England

Great place to stay

Posted Jul 19, 2013 on Hotels.com
The Capital was a great place to stay- its location is perfect for Harrods and Harvey Nics, as well as hyde park and only seconds from Knightsbridge Tube. The Staff were friendly and you felt you were staying with friends, but in no way intrusive. Again perfect. The bedroom was beautifully appointed with individual antiques, again a world away from the corporate frigidity of most 5*s. The bathroom worked beautifully, was mainly marble, hot powerful shower, and lovely English boutique soap etc. And as for the restaurant....I can't wait to go back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, beautiful boutique hotel

Posted Jun 17, 2013
Pros: friendly staff, jewel box restaurant and bar, very quiet & comfortable room, amazing location
The Capital is a great boutique hotel in a central location in Knightsbridge. Great for shopping and sightseeing. Staff is helpful but not effusive. The restaurant and bar are sophisticated and cosy. Our room was amazingly quiet and comfortable.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 2, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted May 14, 2013
Excellent hotel, most pleasant stay and excellent service
4 out of 5
Recommended
for Everyone
by Nanou from Athens, Greece

Lovely, safe hotel fr people traveling alone

Posted Mar 19, 2013
Pros: Location, service
Cons: Bathrooms
Location: The best! Could not be better!
Pros: Fantastic location, nicely decorated rooms, polite staff and great service, traveling alone and felt very safe Cons: Room too small, Air/C making too much noise, small and old bathrooms, with not too much light, no space at all to put personal toiletries. There is no need fr a bath tab, a shower would suffice, hot water and cold water coming from two different and not one tap.