Ratings based on 1,176 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom roma

centralissimo

Posted Apr 15, 2015
Pros: la posizione
Cons: il bagno è inadeguato ad un hotel di questo standing
Location: Zona molto elegante a 2 minuti a piedi da Piccadilly e dalla fermata metro Green Park, a 10 da Trafalgar e da tantissimi negozi e banche.
Albergo di ottimo livello per l'Inghilterra con personale molto gentile che purtroppo si esprime esclusivamente in inglese, sia pure in maniera molto comprensibile, creando problemi a chi non è padrone della lingua. Ci è stata assegnata una camera di livello superiore a quello da noi prenotato, situata all'ottavo piano con vista su Londra.Le camere sono accoglienti anche se la TV non prevede canali esteri tranne la CNN. Il letto non è particolarmente comodo ma comunque accettabile.Il bagno è molto piccolo e non all'altezza di un simile albergo.La colazione si paga a parte ed è carissima per chi abitualmente la mattina non prende più di un caffè o un cappuccino con un cornetto. Per fortuna in camera è disponibile il kit per prepararsi un buon tè.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
La chambre de base est vraiment trop petite ou le mobilier trop grand (siège de bureau etc..), pour le reste cet hôtel est parfait.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Birken-Honigsessen

3 Min.Fußweg zum Piccadilly Circus;sehr gut gelege

Posted Apr 13, 2015
Pros: Die Lage war absolut Top! Das Personal war wirklich sehr freundlich! Und auch hilfsbereit und entgegenkommend. Zimmer, die Handtücher,sehr sauber!
Cons: Die Fenster müssten die Geräuche von außen viel besser abschirmen! Blick auf die Mauer u.vor allem mit dem Lärm der Abzugsanlage gehen gar nicht
Location: Hotel liegt super, ohne den Trubel direkt vor der Türe zu haben. Piccadilly Circus ca. 3 Min., Buckingham oder Horse Parade ca. 8 Min.,Big Ben ca.13 M
Die Sauberkeit von Zimmer, Schrank, Tüchern und Bad ist nahezu hervorragend! Das uns zuerst zugewiesene Zimmer bot einen Blick auf eine Backsteinmauer, fast direkt vorm Fenster, und Blick auf mehrere gr. Gebläse auf dem Dach des 1.(?) Stocks. Dieses Zimmer wäre durch die Gebläse zu laut; für Migräne Patienten absolut ungeeignet!!! Als wir das sahen, und dieses Zimmer für mich als Migräniker überhaupt nicht ging, riefen wir direkt vom Zimmer die Rezeption an und fragten nach der Mgl. ein anderes Zimmer zu bekommen. Man war sehr freundlich, sah sofort nach und bat uns wieder zur Rezeption zu kommen. Dort angekommen versuchten 2 Angestellte ein anderes Zi. zu finden, was dann auch geklappt hat. Die 'unschönen' Zimmer werden vermutlich (irgendwie ja auch verständlich) wohl an Kunden vergeben, die über 'Portale' wie z.B. 'Expedia' o.ä.buchen. Von 5 Nächten war nur die Nacht von Sa. auf So. wg. einiger ... und hupender Autofahrer unerträglich; fast unmöglich zu schlafen. Die Fenster sind nicht sehr schalldicht. Die Zi. sind vermutlich auch hellhörig, aber bei den ruhigen Gästen war das kein Problem. Mein Partner hatte das Hotel heimlich informiert, dass ich einen rd. Geb. habe und so stand Nachmittags ein kl. gebackener Kuchen auf dem Zimmer mit Geb. Karte. Das fand ich sehr nett und freundlich! War zwar 2 Tg. zu früh, aber ich habe mich sehr darüber gefreut! Fragte für meinen Freund heimlich nach 1 Geb. Karte(nur Karte als Andenken;kein Kuchen);Er hatte auch Geb.!Nicht geklappt:-(
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Boston, MA

Fantastic little gem in central London

Posted Apr 12, 2015
Pros: Restaurant was top notch
Cons: Coffee in the lobby or in the room.
Location: Perfect spot for site seeing almost anywhere, and ideal for US Embassy visits.
We had a 3 day stay to visit the U.S. Embassy for a visa, so function was the most important factor for us. The hotel is delightful. The rooms are small, but we managed. They were not noisy, which as we walked around the area, was a huge plus given the traffic 2 blocks away. The bathroom was very comfortable with some nice little touches. There were a couple of very nice surprises. First, the restaurant. It was absolutely delicious. So much that we ate dinner there 2 of 3 evenings. The breakfast is a bit overpriced, but if we had the ability to linger over it we would probably have felt like we never even needed lunch. We sat one evening in the lounge area outside the restaurant so I could have a work conference call, and we were not pestered which was a really nice outcome. Maybe it was more the British reserve. If that were an American hotel I'm not sure I would have said the same thing. The next day when we had a family member spontaneously visit, the service in the same lounge was attentive. My only constructive criticism is that there is no coffee in the morning in the lobby, and the room service coffee was cold by the time it got delivered. We ended up the next 2 days dashing out to a nearby Starbucks to pick up coffee to get us going. Would definitely return. Especially for that restaurant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TOKYO

便利な立地

Posted Apr 12, 2015
トラファルガースクエアもコヴェントガーデンもナイツブリッジもオックスフォードサーカスも、殆どの場所が徒歩圏内でとにかく便利な立地。部屋もスーツケース二つが余裕で広げられるので、ロンドンにしては広い方だと思います。 バスタブは狭めですがハンドシャワーだし、ポットと毎日補充されるティーバッグがあるので、部屋でお茶が飲めて快適です。 ピカデリーサーカスのテスコとホールフーズが歩いて2,3分で、疲れたときはテイクアウトで部屋でのんびりできるし、本社に便利なホテルだと思います。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom israe

great location. nice and kind stuff. clean room,

Posted Apr 11, 2015
Pros: good wi fi
Cons: include breakfast in the coast of the room.
Location: wonderful location. lose to picadilli and green park. close to tube station.
a good hotel. not expensive and near a lot of things to do.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Hotel muy bien ubicado en centro de Londres

Posted Apr 8, 2015
Semana Santa en Londres con tanto que ver, visitar y hacer que la ubicación del hotel era fundamental para iniciar los recorridos de cada día. El personal del hotel siempre muy atento nos ayudó a reservar restaurante muy conocido y de moda.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SALERNO

NEL COMPLESSO OTTIMA SCELTA!

Posted Apr 7, 2015
Cons: MATERASSO UN PO' MORBIDO PER I MIEI GUSTI.
Location: TUTTO VICINISSIMO
TUTTO OK! CENTRALISSIMO A DUE PASSI DA PICCADILLY, BEN ARREDATO ANCHE SE LA CAMERA NON ERA MOLTO GRANDE, DOCCIA POTENTE E CALDA. ACQUA PURIFICATA E TUTTO L'OCCORRENTE IN CAMERA PER PREPARARE IL TE'.
5 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel in central London

Posted Apr 3, 2015
Pros: Clean rooms, friendly staff, walking distance to many attractions and shopping areas.
Cons: The noice from the air condition.
Location: Close to a lot of shopping possibilities, attractions and whatever you would want in a big city.
Very nice hotel in the heart of London. Friendly staff, excellent cleaning staff and serviceminded people all around you. Walking distance to a lot of attractions and shopping streets, or if you prefer not to walk, surrounded by competent taxi drivers. I could certainly stay here again if I travel to London in the future. the only thing that puts the place down a bit, is the very noisy air-condition/heater. It had to settings besides off, and we could not sleep with the noice of the fan, even on the lowest level. But we just turned it off when we went to sleep, and put it back on when we needed som heat.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Aix-en-Provence

Hôtel bien situé, près de Piccadilly.

Posted Mar 31, 2015
Pros: Situation
Cons: Chauffage/ventilation
Location: Entre Buckindham Palace et Piccadilly Circus, à proximité shopping et parcs...
Chambre standard confortable et pratique, principal reproche sur le bruit de la ventilation du chauffage. Il faut mieux couper le chauffage la nuit pour bien dormir...