Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location.

Posted Aug 19, 2014
Pros: Location. Cleanliness. Staff friendly - we arrived early and were allowed to check in as soon as our room was ready
Hotel has a nice atmosphere. Very close to tube stations, Tower of London. Passed on breakfast, very pricey but then, this is London. Would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Switzerland

Conveniently situated for business in the City

Posted Aug 16, 2014
Pros: The situation and the "Olde English" atmosphere with the pub downstairs
Location: Tower Bridge and the Tower of London just a few minutes walk away
I have stayed here many times in the past on business. Expensive but so are all the hôtels in the City. The "Olde English" room décor is aging a bit but overall a nice place to stay
3 out of 5
by A verified traveler from Surrey,BC Canada

WAKING UP TO RENOVATIONS

Posted Aug 12, 2014
Pros: Location
Cons: Communication
Location: A variety of restaurants, walking distance to main attractions and tube stations
We choose this hotel as we thought that the financial district would be quiet on the weekend. Woke up early to the sound of renos in the suite above us. The thumping was so loud the TV was impossible to hear. When we mentioned the noise to the desk clerk, she thought we meant street noise.
5 out of 5
Recommended
for Everyone
by A verified traveler from gopee

Nice hotel close to center

Posted Aug 9, 2014
Very nice room, bathtub, bathrobes, complimentary wifi, good and helpful staff, close to restaurants, shops, main attractions.will definitely stay again. Nice job guys.
5 out of 5
Recommended
for Everyone
by A verified traveler from LIVERPOOL

a very pleasant surprise

Posted Jul 16, 2014
Pros: The ambiance ;the very spacious immaculate bedroom;the best breakfast ever; the waitress service.
Cons: Cant think of anything
Location: Went to the Museum of London and the Guildhall gallery . Postmans park and several churches Wandered around historic streets.Great pub down the rd.
we have stayed in many more central hotels In London over 50 years but decided on a change of location. We loved the hotel from the minute we entered.It was like country house hotels in places such as Bath or Hereford rather than the the large London hotels St Giles or the Strand Palace where we usually stay.It was peaceful and relaxing and unhurried-and so reasonable.Every need was supplied- iron, hair dryer a range of drinks and biscuits for example-all you would have for guests in your own home.
5 out of 5
Recommended
for Everyone
by George from Fort Lauderdale

Great Hotel close to the Tower of London

Posted May 27, 2014
Pros: I liked the location and room rate with breakfast included. Free Wifi in room.
Cons: The Business Center Computer could be faster.
Location: Great Location near Tower Hill, Tower of London, St. Katherine's Docks, Tower Bridge, and Tower Hill & Aldgate Circle Line Stations
I've had the pleasure of staying at this hotel twice. It's a short walk to the Tower of London and both underground stations for the Circle Line. I found the rate to be very reasonable for the level of facilities and service. Make sure your breakfast is included in the room rate as it is very good and for a party of two will save you some money. With the breakfast rate, they offer more than just a continental breakfast, it's a full English Breakfast. The staff was very helpful in selecting area restaurants (St Katherine's Docks are very close with a good selection of restaurants to choose from.) Bodeans's Smoke House is a short walk and the food is excellent.
3 out of 5
Recommended
for Business Travelers
by Rush9 from Singapore

good location - dim rooms....poor lighting...

Posted May 15, 2014 on Hotels.com
Average Stay !! The rooms are not well lit. The hotel is old...The elevator was not working for 4 days!!
5 out of 5
Recommended
for Everyone
by veeb from coventry

Good location close to underground stations

Posted May 13, 2014
Pros: Location very good, staff very helpful. Breakfasts are great. Lovely room size, well equipped.
Location: Close to 2 tube stations. Easy access to Spittlefields/Shoreditch/Brick Lane markets. Close to T of L, Tower Bridge and river.
This hotel was easy to get to from Euston. Very well situated close to two stations thus giving easy access to all parts of London. The hotel is small and cosy, rooms really comfortable and well stocked with tea/coffee facilities. Lovely sized rooms and very quiet. Nice having an empty fridge available to put own purchases in. There are plenty of places to eat, particularly the Italian restaurant on Commercial Road and Poppins - superb fish and chips. Good food at the pub attached to hotel. We bought discount tickets to see Jersey Boys - definitely recommend it. Also went on Emirates Flight across the river - excellent views of London and reasonably priced.
5 out of 5
Recommended
for Everyone
by Dan from Newport, Wales.

Short stay with friends.

Posted May 5, 2014
Stayed at the chamberlain hotel as a group of 6. Check in was smooth and the hotel staff were very pleasant and helpful. Before the stay, I stated that it was my girlfriends 18th birthday and on the bed in our room was a card from the hotel which was a nice touch. Soon after we arrived we noticed a stain in my girlfriends dress so we alerted reception and they sorted out dry cleaning to be sorted for the next day which was a life saver! We had one of the updated rooms which was really nice and modern. We payed for the breakfast to be included in our package and were not disappointed. A wide range of options from fruit to the traditional cooked breakfast which were presented with a touch of class. The hotel offered out of hours room service which was a life saver after coming back from a late night out. Reception were very helpful in answering any questions we had about travel and general London queries and the location was quite away from the hustle and bustle of London even though it was a short walk away from Tower Bridge and the Tower of London. We thoroughly enjoyed our stay and we were not disappointed as the chamberlain hotel helped make our London break one to remember.
5 out of 5
Recommended
for Everyone
by A verified traveler

Happy with Chamberlain

Posted May 5, 2014
Great location for tourists. We felt that we received good value.