Ratings based on 235 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from M
Nice upmarket hotel near oxford streetPosted Aug 4, 2014
All was well pleasant with my stay. One minor criticism, on arrival we was given a 'complimentary upgrade' of room to one on the below ground level with very little natural light. Other than that the stay was great and I would recommend the hotel.
by A verified traveler from Wales
One night stay to visit Covent Garden.Posted Aug 3, 2014
Pros: Close to Covent garden and to a metro station.
Cons: Room size , air-con , facilities and high price to include breakfast.
Location: Walking distance of shops , metro and god restaurants. Close to Covent Garden.
The hotel was in close proximity to Covent Garden , which was probably its only advantage. The room was far from a luxury room being so small you could almost touch the walls . It was unbearably hot , claustrophobic and stuffy. No air- con , and very high charges did not include breakfast. On a positive note staff were polite and helpful and took care of our baggage until we were ready to depart for home. Very expensive!
for Everyoneby A verified traveler from warwickshire
Luvly hotel in a good location.Posted Jul 10, 2014
Came to London for a weekend with my partner, wasnt dissapointed with our choice of hotel. Quite location but only 2 minute walk to tube station. No problem reccomending it to friends.
Recommendedby A verified traveler
Posted Jun 11, 2014 on Hotels.com
for Everyoneby Alison from Hampshire UK
Well-placed for British Museum and TheatresPosted May 27, 2014
Pros: Location and cleanliness.
Cons: Staff members were reasonably efficient, but seemed rather indifferent in their reception of guests - perhaps it had just been a long day for them.
Location: British museum is at the end if the road and theatre land is walkable, in the right shoes!
It was as expected. No surprises. Clean and well maintained room, reasonably efficient staff. In many ways unremarkable - but in the light of other recent hotel experiences, that is probably a positive!
Recommendedby A verified traveler
Great locationPosted May 27, 2014 on Hotels.com
The hotel is nice, however our room on the 3rd floor was far to hot even with the window wide open. We were there for 1 night (May) so dread to think what it would be like in the heat of summer. Also the room was the tiniest room I have ever stayed in. However the staff were pleasant
for Personal Eventby Anne from Arkansas, USA
Wonderful Hotel!!!Posted Apr 17, 2014 on Hotels.com
I came to London from the States to run the London marathon. Chose this hotel based on location and reviews. EXCELLENT service! Extremely friendly and polite and helpful staff. Early checkin, helped us log on to Wi-Fi (which was very reasonably priced), got our TV programmed correctly, cleaned and tidied the room quickly everyday. Wrote out instructions for us to ride the Underground to the Expo, start line, finish line. Many of these things we needed were unique to the fact that we weren't familiar with the UK. They had our cab there early for departure. The hotel is on a quiet street, close to a park, close to GREAT restaurants (and Starbucks!), within walking distance to the British Museum which is fabulous. Would stay here again definitely!
for Everyoneby LeeanneUK from Coventry
Good Value nice hotel. Will be backPosted Apr 11, 2014
Pros: locaton, room, staff
Booked at very short notice and got a lovely room. Very small bathroom but fine for 1 night stay. Spotless, great location. I am a big fan of the Grange group of hotels with a special fondness for the Grange St Pauls and was concerned this smaller version of a grange hotel would dissapoint. It did not. Only downside was the bath/shower was so high sided I could not get in to shower
for Personal Eventby A verified traveler
Posted Mar 18, 2014 on Hotels.com
for Everyoneby sophie from milton keynes
Perfect in every wayPosted Mar 10, 2014
The hotel was a 15minute walk from euston and we arrived 3hrs early (I had emailed to check this was ok) but our room was ready and we'd been upgraded! The room was clean massive bed and a clean bathroom. On leaving the hotel to go for a walk we mentioned to the lady on reception that the sink tap was a bit loose and by the time we came back late afternoon it had been fixed. Location hotel staff all of it was perfect I couldn't fault it