Ratings based on 2,524 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Holbæk, Danmark

Perfekt hotel med super beliggenhed.

Posted Jan 14, 2015
Pros: Vel bedst udtrykt ovenfor, men beliggenhed, meget god kvalitet af hotellet, venligt personale, fint bad/WC og velfungerende WiFi.
Cons: Safebox? - vi følte os dog helt sikre ved at efterlade værdigenstande på hotelværelset.
Location: Kan her nævne beliggenhed tæt på London Blackfriars Underground Station med adgang direkte med hurtigtog til London Gatwick/Luton Airport
Grand Hotel er perfekt beliggende og af virkelig god kvalitet. Man bor indenfor 100 m til Charing Cross og Embankment Underground Stations, 100 m til Trafalgar Square med buslinier, museer m m. Til prisen meget fin kvalitet, super badeværelse, stor og lækker seng, WiFi fungerer perfekt. Nespresso maskine med mulighed for gratis selvopfyldning døgnet rundt, endvidere puder og linned tilgængeligt. Eneste minus var mangel på Safebox i rummet, men muligt i receptionen. Minibar til dyre priser savnede vi ikke.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Genève

Très proche de Trafalgar Square et métro

Posted Jan 13, 2015
Pros: Personnel accueillant et avec une grande disponibilité
Cons: Pas de sèche-cheveux dans la chambre
Location: Trafalgar Square. Proche de Picadilly Circus et de la Tamise
Bel hôtel pour expérience romantique en plein centre de Londres et très rapide d'accession à la sortie du métro. Au top!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NICE

hotel traditionnel tres acceuillant

Posted Jan 13, 2015
Pros: Tout
Cons: Espace acceuil un peu étriqué !
Location: Le Great London : visites du sîte des galleries des musées , shopping .
Tout est reuni dans cet hotel pour rendre un sejour inoubliable : l'emplacement , le confort , les diverses prestations .
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Clean nice rooms. Service?

Posted Jan 11, 2015
This is our first time to London in 20 years. So my comparison is more to the hotels in New York City which we frequent 6-10 times a year. We loved the location. Trafalgar Square gives you easy access to all tourist areas. The rooms were clean, but finding people to help with anything was hard. No one was there to help with bags. (Ever... Not just a fluke) No one could help us with getting a taxi out. (We ended up dragging significant luggage to Trafalgar square and flagging one down who questioned us at length about our destination). No food (anywhere nearby) after 10pm. And no concierge. The tap was broken at the bar and no one was remotely apologetic. We got terrible service in the bar. In a city the size of London we expected a little help and service. I don't know if this is the case with London hotels... But this was our experience. We were comfy but felt without any service/assistance or anyone who cared at all.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ferrara

Great position, great assitance at the receprion d

Posted Jan 8, 2015
Pros: Position, reception service, free still water to drink with disposable plastic bottles at our floor
Cons: We paid for a VIP room, it turned out it was the smallest room in the hotel.
Location: Very central position, perfect for reaching all diffrent parts of the town
We stayed here for 3 nights, great position, clean room but a tad too small (even if it was sold to us as "VIP" ROOM), people at the reception desk were very kind and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable hotel, brilliant location

Posted Jan 7, 2015
Nice room, pleasant and helpful staff, comfortable lounge area
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Very conveniently located

Posted Jan 6, 2015
Pros: The decor was pleasant and there were a few good touches - like an umbrella in the wardrobe.
Cons: The electricity
The hotel is as appears in the photos. The only issues we encountered were a problem with the electricity which kept shorting out, which meant every time it came back on the air-conditioning and other in-room electrical items made noises and disturbed our sleep. However we were given breakfast vouchers as compensation. The other issue relates to the bar - we returned to the hotel at 9.30 pm, hoping to enjoy a drink in the bar but it was closed, and there was no mini-bar in the room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SEVILLA

MUY BIEN SITUADO. AGRADABLE

Posted Jan 6, 2015
Pros: SITUACIÓN
Cons: SALA DE ESTAR
Location: TODO EL CENTRO AL LADO
FALTA SALA DE ESTAR PARA CUANDO NO ESTAS EN LA HABITACIÓN
5 out of 5
Recommended
for Everyone
by A verified traveler

Gran relación calidad-precio

Posted Jan 5, 2015
Hotel con una ubicación excelente. Amplia habitación perfectamente insonorizada, además dotada de múltiples enchufes y 2 entradas usb para cargar dispositivos. Muy buena relación calidad-precio
4 out of 5
Recommended
for Everyone
by A verified traveler

Séjour agreable

Posted Jan 4, 2015
Hotel très bien placé, agréable mais un peu impersonnel