Ratings based on 2,585 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2015
Recently stayed here for a tourist weekend. Location is excellent and walking distance for trafalgar square, covent garden, westminster, the mall, london eye etc. Charing Cross, Embankment and Waterloo tube stations all walking distance. Would definitely recommend and return!
3 out of 5
by A verified travelerfrom alghero

ottima la posizione ma essenziale nella camera.

Posted Apr 28, 2015
Pros: la posizione e il letto super grande
Cons: ridurre i prezzi della colazione e aumentarne le pietanze
ho visitato londra in un fine settimana coincidente con la maratona.
3 out of 5
by A verified travelerfrom Gibraltar

Location,Location,Location

Posted Apr 27, 2015
Pros: location.
Cons: Difficult as this is really just rooms anf very little of anything else.
This hotel has effectively no services at all but the rooms are clean and just about O K for facilties.However the location is just off Trafalgar Square and 2 minutes walk from the National Gallery and the ENO.On the day I arrived the hotel had a private function and the common parts on the ground floor were not available for use.The images on the web are misleading and the reality disapoints.The WIFI was good and strong.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Apr 27, 2015
clean, pleasant staff. Location excellent. Had a suite room which was just about big enough for 4 people of it was just one night. The sofa bed was a bit creeky!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Just off Trafalgar Square, great central hotel

Posted Apr 27, 2015
We wanted to be close to end of Lonfon marathon and this was perfect. The bathroom look a bit tired in our suite (we needed a sofa bed for the kids) and the floor tiles needed relaying and the wall mounted tap leaked a bit when you first turned it on, but they are only small niggles. Had Pizza in the attached restaurant - celeb spotting! Husband set off early to do the marathon, whilst family had leisurely breakfast in Boyds Brasserie. We checked out after breakfast and the hotel stored our bags and let my husband use a room after the marathon for a much needed shower.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wyoming USA

Location close to downtown

Posted Apr 22, 2015
We were able to walk to a lot of sights.....national art gallery ...bucking ham palace etc. the hotel has a great Italian restaurant close by ..... Staff great best thing about this place for us was location, location, location..
4 out of 5
Recommended
for Everyone
by A verified traveler

Flott hotell i sentrum

Posted Apr 20, 2015
Pros: Passe stort hotell med relativ store rom.Rent og pent og alt var i orden.
Location: Bedre sentralt kan du nesten ikke komme. Museer, London eye, Big Ben, handlegater, ja det du kan ønske for en London tur
Var på dametur med døtrene våre. Flott hotell som ligger veldig sentralt og kan anbefales på det varmeste.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Südhessen

Sauber u. gute Lage

Posted Apr 19, 2015
Pros: Die Lage
Cons: Zimmersafe Frühstücksbuffet könnte bei dem verl. Preis verbessert werden
Location: Trafalgar Square, daher gute U-Bahn-Anbindung. Vieles ist auch zu Fuß gut erreichbar!
Für mich war die Lage am Trafalgar Square ein bedeutendes Entscheidungskriterium. Das Hotel selbst ist - wohl genau der Lage wegen - etwas teuer. Einiges ist schon in die Jahre gekommen.Auch sollte ein Zimmersafe in dieser Preislage zum Standard gehören. Insgesamt ist es aber sauber und das Personal freundlich. Meine Erwartungen hat es erfüllt (war nur zum Schlafen dort).
3 out of 5
Recommended
for Everyone
by A verified travelerfrom glasgow

Small but comfortable

Posted Apr 16, 2015
Me and my daughter spend couple days in london, stayed at The Grand, lovely hotel, great location, we had a small double bed room, it was good size just for the two of us, beddings are very comfortable too. Overall, very satisfy
4 out of 5
Recommended
for Everyone
by A verified traveler

Great, central lication

Posted Apr 16, 2015
Reception desk was very friendly and helpful. Would have been nice to have a real lobby with seating instead of a restaurant and bar only.