Ratings based on 40 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
for Couplesby Dawn from North somerset
Birthday getawayPosted Nov 24, 2013 on Hotels.com
I booked this hotel the Wednesday before going. Initially know what to expect. After arriving lunchtime I was told that my room was not ready but they would do their best to book me on early. Soho in daylight is not appealing as it is after dark. We were there to watch led mis. This location was perfect. In recent years we have stayed in the Dorchester. But this hotel I really enjoyed quirky and discreet famous amongst the arts and media. I did not feel at of place. Only one negative when I arrived and asked for a glass of Prosecco the barman had reminded me that they only sold champagne and Prosecco had a bad reputation good job I not from Italian origin!!!
for Everyoneby Jill from Los Angeles
Great option for central London BUTPosted Nov 23, 2013
Make sure of ask for a room in the back of the hotel... ESPECIALLY if you are staying on the weekends. Soho is the epicenter of nightlife and "into-the-morning-life" in London. I didn't know to ask and got a room on the third floor right on the street and was up the entire night between the nightlife crazy and then the beer bottle pick up by the garbage trucks at the crack of dawn. Other than that(!) I would highly recommend...
for Business Travelersby A verified traveler
Great atmospherePosted Oct 30, 2013
Pros: Loved having access to the members only bars and restaurants. Really fun and lively atmosphere - very media trendy!
Cons: Nothing due to the nature of the building and the location of the club.
Location: Lots of bars and restaurants, Ronnie Scotts and Bar Italia just round the corner, 2 min walk to Chinatown, close to theatres and to Oxford St shopping
The Groucho Club is definitely a club with rooms rather than a hotel so don't expect full hotel facilities but the buzzy, happening atmosphere, great bars and great food, which usually only members and their guests have access to, more than make up for it. Due to the nature of the building, the rooms are up windy, narrow staircases and there are no lifts. Rooms small but characterful with wifi, tv, coffee makers and nice toiletries, big towels and robes in the bathroom. Reception staff and waiting staff are particularly charming and helpful. As it is in the middle of Soho, it can be a little noisy outside, but it is a fantastic location with every kind of bar and restaurant within walking distance.
for Everyoneby Frantic from Coventry
Fun hotelPosted Oct 26, 2013
Pros: Very central and pretty funky.
Cons: Get a lift!
Location: Close to underground, theatreland, fun restaurants and Covent Garden.
Friendly staff, good room (shame no lift though as four floors up!) really nice piano bar with great cocktails. Will stay here again.
for Getaway With Friendsby e.i from Kuwait
Great facilitiesPosted Oct 19, 2013 on Hotels.com
Great places to hang out, and wonderful location. Being picky, the bathroom seemed to have seen better days. Best thing about the place is the service and the people working there!
for Business Travelersby Grouchy James from Fleet
One night at GrouchoPosted Oct 17, 2013 on Hotels.com
The bad? Broken safe (no central safe available) and memories of showering with a hand-held shower (in this day and age!) with luke-warm water was disappointing. The room was out the back, next to 24/7 droning aircon units, so not the best peace and quiet. The good? Clean, comfy bed, good breakfast, handy location - but overall not a value choice.
for Personal Eventby A verified traveler
general atmospherePosted Oct 3, 2013 on Hotels.com
was really very good. It was something very different to stay at the Groucho as it is a members only club and as a lover of the theatrical world I found it very interesting. Overall the service was efficient without being over powering and the atmosphere was chic and felt very home from home. Watch out on the extras though. Everything is charged extra to the bill including the bottled water placed by the bedside which we found incredible. One of our group was charged for something from the minibar that he didn't use but the amount was refunded. So overall a very good visit and one to be repeated.
by A verified traveler
We stayed in someone's spare bedroom!Posted Sep 30, 2013
Pros: The croissant fro breakfast was acceptable.
Cons: See above.
Location: Soho, Oxford Street et al.
Not sure where to begin here other than list the issues (by the way, this is the first time I have complained about a hotel and the only reason is because of the price I paid): 1. This isn't a hotel - it is a Private Members club with some rooms. 2. The room we stayed in (#202) is almost at the top of the building - quite hard to find without a lift. 3. Checked in went to our room and found two suitcases in there. 4. The bath had a chip in it. 5. Walls were dirty and dusty and had chips. 6. The bed was a double, this is fine but the price I paid I would expect at least a King. 7. The bed was positioned directly under two windows. These windows were not double-glazed therefore allowed a charming breeze into the room (so we slept with our feet at the headboard). This I could just about deal with, the noise that came through from the street was horrendous. I totally get Soho and it was a Friday night but the noises were going on all night - this is no exaggeration - ALL NIGHT!!!! Screams, bottles smashing, laughing, music, police sirens. We were so disappointed that we wanted leave but we ran the risk of not getting a refund - this was explained to us by the hotel. This is a spare room for private members to stay not for paying customers.
for Couplesby A verified traveler from Aberdeen, Scotland
One for fit luvviesPosted Sep 19, 2013
Pros: LOVED the hoards of celebrities who came to dine between drinking venues. Thus EXTREMELY busy and noisy, which suited me fine but may not suit all.
Cons: Absolutely nothing for me!
Location: Excellent location within easy walking distance of all London's wonderful amenities.
Long, long walk up many steep, narrow stairs with luggage (and likewise on way down) to reach pleasant room with all facilities (except stand-in shower). Extremely pleasant girls on Reception and very pleasant staff in bar and Restaurant.
for Couplesby A verified traveler
Posted Aug 30, 2013 on Hotels.com