Ratings based on 455 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Mission Viejo, CA USA

Missing Items

Posted Dec 18, 2014
The staff at the hotel is very nice and the hotel is in a good location, but there are some things about this hotel you should be aware of: 1) not all of the rooms have toilets (something that I don't believe was highlighted well enough in the Expedia listing) 2). If you aren't on the first floor - you have a steep narrow staircase to haul your bags up.. 3). The shower is literally 3 ft from the bed If you can live with these things then it is a very nice little hotel; but be warned - these were a surprise to me when I arrived..
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely central location

Posted Oct 13, 2014
Fabulous stay. Managed to park right outside and it proved to be a perfect weekend base
3 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Lack of Ensuite was a surprise

Posted Oct 7, 2014
Location: Location was ideal, close to Holborn underground.
I had a surprise when I found that my room did not have an ensuite bathroom. There was a shower cubical and sink in my room, but not a toilet. Shared facilities were close by in the corridor, but nevertheless i expected for £120 that it would come with full ensuite. I checked my booking and I'd obviously missed this as it was clearly stated. I was in London on business and left the hotel early next morning, so it wasn't a huge inconvenience, however if i'd been staying with my family it would have been a problem.
2 out of 5
Recommended
by Kim Erbo Christensenfrom Gentofte

Posted Sep 18, 2014 on Hotels.com
Utilfreds og ikke toilet på værelset. Badeværelset bestod af en opstillet brucheniche i værelset. Servicen var dårlig.Det bedste man kan sige var at der var rent men derudover et gammelt og udslidt hotel. Dødsygt og jeg kommer der med garanti aldrig igen.
4 out of 5
Recommended
for Getaway With Friends
by Thomasfrom Waldkraiburg

Super Lage - mäßiger Komfort

Posted Sep 9, 2014 on Hotels.com
Sehr zentrale Lage mit guter Verkehrsanbindung (Bus, Tube). Auch zu Fuß kann man alle wichtigen und sehenswerten Orte gut erreichen. Das Personal war stets freundlich und sehr hilfsbereit. Das größte Manko befindet sich meiner Meinung nach bei der Raumausstattung/Raumaufteilung. Die Dusche und das Waschbecken befinden sich ohne Abschirmung direkt in einer Ecke des Raumes. Außerdem ist eine Gemeinschaftstoilette für das gesamte Stockwerk in diesem Preissegment ein No-Go. Auch der Teppichfußboden, mit dem das gesamte Zimmer ausgelegt ist stößt in punkto Hygiene und Geschmack bei mir auf völliges Unverständnis. Fazit: Für Kurztrips mit niedrigem Anspruch an Komfort ist dieses Hotel aufgrund der Lage sehr gut geeignet.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Excellent base for seeing London

Posted Sep 7, 2014
Pros: Courteous and helpful staff Free internet
Cons: Extra power points
Location: On the Piccadilly line direct from Heathrow to Russell Square 50mins 5mins walk to hotel. Oxford street and British Museum walking distance
I am not a fussy traveller, clean facilities and room, helpful staff and streamline in and out works for me, this hotel scores high. Check in was at three, because my room was ready I was permitted to check in earlier, which was great as I had travelled over night for the US. The airline had left my bag, the receptionist kindly directed me to a nearby store where I could buy a few things. They let me have the use of an adapter and received my bags from the airline while I was at a conference and after I checked out. They also kept my bag in their luggage store The room was clean, but warm it was ok for me. There is a shower and sink in the room but the toilet is outside, again it was not a problem for me. There are no elevators I was on the second floor but again I was ok with this. I only stayed one night and it was fine.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Comfortable Stay Despite No Toilet in Room

Posted Aug 29, 2014 on Hotels.com
Overall, a pretty nice hotel room with a very good location. However, The hotels.com listing is misleading because most rooms actually only have a sink and shower in the room with a shared toilet in the hall. This was an inconvenience. Everything else was great though.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Yorkshire

lovely hotel, close to central London.

Posted Aug 23, 2014
Pros: The room was very pleasant.
Cons: the huge sash window, though it brought character to the room, needed two people to open/close it!
We only booked this hotel a few days before we travelled. We were very pleased with the room and found it very pleasant, clean and comfortable. It was very light and spacious, looking out over lots of trees in the garden behind. We hadn't booked breakfast, so we cannot comment on the food. The hotel staff were very pleasant and helpful. There are lots of restaurants and cafes nearby to eat, I would certainly stay there again.
4 out of 5
by A verified travelerfrom Frankfurt

Zentrales Hotel in ruhiger Lage

Posted Aug 14, 2014
Pros: Sehr zentrale Lage, gutes Preis-Leistungsverhältnis
Das Hotel liegt sehr zentral, man erreicht die nächsten U-Bahn-Stationen in nur wenigen Minuten, kann aber auch gut zu Fuß die Stadt erkunden. Die Straße ist sehr ruhig, an beiden Enden befindet sich ein kleiner Park ( in einem ist ein Cafe, in dem man gut und günstig frühstücken kann). Das Personal ist sehr freundlich und hilfsbereit, das Gepäck wurde uns aufs Zimmer getragen. Im Hotel gibt es kostenloses WLAN. Wir hatten ein Zimmer ohne eigene Toilette, was OK war, weil diese sehr sauber und nur über den Flur war. In der direkten Umgebung gibt es verschiedene gute Pubs und Restaurants.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Ronaldfrom Amsterdam

Goedkoop en op een centrale locatie

Posted Aug 13, 2014 on Hotels.com
Dit hotel is vlakbij British Museum en gemakkelijk te bereiken. De kamers zijn vrij klein en hebben geen eigen toilet. Al met al goed voor een kort verblijf als luxe minder belangrijker is dan de locatie.