Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis

London Charm

Posted Feb 2, 2015
Pros: Location and friendliness of the staff.
Location: Near everything in the theater and British Museum area.
Location is terrific and the staff is wonderful. Rooms and common area are charming if small.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Boston

Dec 27-Jan 02

Posted Jan 3, 2015
Pros: Hospitality
Cons: Size of room.
Location: Right across from British Musuem, 2 blocks from Tube.
Lovely hotel with an impeccable staff. Rooms are small but to be expected.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great place!

Posted Nov 27, 2014
Pros: Everything!
Great location, great service, close to museums, Oxford Street, theatres. What more could one want?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great staff, great building, great location!

Posted Nov 27, 2014
Pros: Everything!
Location: The hotel is on a quiet street across from the British Museum and a very short walk from Oxford Street.
Everything was superb! The staff responds to any concerns extremely quickly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ithaca, NY

Great location, lots of charm

Posted Nov 23, 2014
Pros: very friendly and helpful staff, charming lounge and restaurant, great location
Cons: my room was charming - but very small and crammed full of furniture - i enjoyed the king-sized bed, but a twin would have better suited this size room
Location: the hotel is half a block from the entrance to the British Museum and an easy walk from Covent Garden, Leicester and Trafalgar Squares..
i enjoyed my stay very much - location, staff, atmosphere...
5 out of 5
Recommended
for Families
by A verified traveler

Great place to stay, excellent location

Posted Nov 17, 2014 on Hotels.com
A one night family stay to celebrate. Excellent location, lovely rooms - 3 booked all different. A bit pricier than would normally spend, but was a special occasion, and the standard definitely showed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellence and professionalism!

Posted Nov 9, 2014
From the moment we were seen from our cab my partner and I were catered for and tended to with utmost of professionalism! A really comfortable stay and highly recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler

Would recommend

Posted Oct 31, 2014
Pros: In a great position handy for museum and theatres. Very welcoming staff who were consistently polite and helpful
Cons: Breakfast was a disappointment. Food left out too long and dry, toast served cold, omelette was basic and nothing accompanying it. Poor value.
Location: Theatres, British Museum.
Great staff - very friendly and helpful. Very professional. Service great. Very comfortable room, clean too.
5 out of 5
Recommended
for Families
by Mariafrom Göteborg

mysigt och hemtrevligt med bra läge

Posted Oct 29, 2014 on Hotels.com
Fantastiskt hemtrevligt och mysigt hotell med bra läge. Stort plus för den hjälpsamma personalen som alltid gjorde sitt bästa för att få oss känna oss välkomna och ompysslade. Enda negativa var att frukosten var dyr och icke prisvärd. Som skandinav är man van vid rejäla frukostbufféer med mycket att välja på men det kändes lite torftigt. Vi åt bara frukost första morgonen på hotellet sedan valde vi att gå till Pret á manger (knappt 5 min att gå) övriga dagar... Lite väl små rum också men det är ju inte ovanligt i London. Kan varmt rekommendera hotellet!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey, USA

Excellent Place to Stay in Central City Area

Posted Oct 25, 2014
Pros: clean comfortable room and Convenience to site seeing places.
Cons: Front desk staff should be very clear on what is chargeable service when offered to guest.
Location: Location is great, very convenient to most site seeing places.
Hotel is very nice, convenient to site seeing places, comfortable room. The Hotel staff was very helpful, courteous and professional. The hotel front desk person offered for news paper and we said OK knowing it is complementary. They charged us 1 GBP/day. Upscale Hotel like this should clearly state if offer is free or not. We would have given 5 star, but for this incident we would take away one star.