Ratings based on 178 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Boston

Dec 27-Jan 02

Posted Jan 3, 2015
Pros: Hospitality
Cons: Size of room.
Location: Right across from British Musuem, 2 blocks from Tube.
Lovely hotel with an impeccable staff. Rooms are small but to be expected.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great place!

Posted Nov 27, 2014
Pros: Everything!
Great location, great service, close to museums, Oxford Street, theatres. What more could one want?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great staff, great building, great location!

Posted Nov 27, 2014
Pros: Everything!
Location: The hotel is on a quiet street across from the British Museum and a very short walk from Oxford Street.
Everything was superb! The staff responds to any concerns extremely quickly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ithaca, NY

Great location, lots of charm

Posted Nov 23, 2014
Pros: very friendly and helpful staff, charming lounge and restaurant, great location
Cons: my room was charming - but very small and crammed full of furniture - i enjoyed the king-sized bed, but a twin would have better suited this size room
Location: the hotel is half a block from the entrance to the British Museum and an easy walk from Covent Garden, Leicester and Trafalgar Squares..
i enjoyed my stay very much - location, staff, atmosphere...
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellence and professionalism!

Posted Nov 9, 2014
From the moment we were seen from our cab my partner and I were catered for and tended to with utmost of professionalism! A really comfortable stay and highly recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler

Would recommend

Posted Oct 31, 2014
Pros: In a great position handy for museum and theatres. Very welcoming staff who were consistently polite and helpful
Cons: Breakfast was a disappointment. Food left out too long and dry, toast served cold, omelette was basic and nothing accompanying it. Poor value.
Location: Theatres, British Museum.
Great staff - very friendly and helpful. Very professional. Service great. Very comfortable room, clean too.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey, USA

Excellent Place to Stay in Central City Area

Posted Oct 25, 2014
Pros: clean comfortable room and Convenience to site seeing places.
Cons: Front desk staff should be very clear on what is chargeable service when offered to guest.
Location: Location is great, very convenient to most site seeing places.
Hotel is very nice, convenient to site seeing places, comfortable room. The Hotel staff was very helpful, courteous and professional. The hotel front desk person offered for news paper and we said OK knowing it is complementary. They charged us 1 GBP/day. Upscale Hotel like this should clearly state if offer is free or not. We would have given 5 star, but for this incident we would take away one star.
5 out of 5
Recommended
for Couples
by Johnfrom Bethesda, MD

Great place in London for business and pleasure

Posted Oct 24, 2014 on Hotels.com
We travel and stay at high quality locations.The Montague On The Gardens did not disappoint. Location is several blocks from two different tube stations, and taxis are easy to get. It is a block from the British Museum and Bloomsbury is relatively quiet. There are a number of good and some great restaurants within walking distance. Each room is slightly different. The level of detail was exceptional. We had a true king size bed (a rarity in London). A wall mounted LCD facing the bed and a desk for work. The desk even had a stapler, some pens, a highlighter and other things to organize papers. Still and bubbly bottled water were provided free in the room along with apples and other items at the front desk. The day we arrived, we received some fresh cookies with a note welcoming us from the manager. The room was very comfortable and we were facing the rear garden. Each night there was someone playing the piano in the Lounge. The staff was cheerful and knowledgeable. I would recommend this hotel to anyone -- the facilities and staff are of the highest high quality.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and direct underground connection.

Posted Oct 16, 2014
Very tight rooms. Very pretty but on the edge of being too small for two people.
4 out of 5
Recommended
for Personal Event
by A verified traveler

大英博物館には徒歩5分以内です

Posted Oct 7, 2014 on Hotels.com
大英博物館のすぐ側の立地なので、とても便利でした。 部屋な広くはありませんが、一人には十分です。 フロントのサービスも問題ありませんでした。