Ratings based on 173 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.6 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good location but hotel without liftPosted Oct 9, 2014
Pros: Near to The Paddington Underground
Cons: To install lift in the hotel.
Location: Near to the Paddington Underground.
Our group of 10 people was given a room at 4th floor. Since the hotel is without lift, it is very hard for us to carry the luggage to the room. Luckily the hotel staff is helpful to carry the luggage for us. Overall the hotel is value for money.
for Couplesby A verified traveler from Bath
Nice for the pricePosted Oct 2, 2014
Cheap and cheerful hotel, nice and close to Paddington, free breakfast is a nice touch.
for Everyoneby A verified traveler from Athens, GA
Great LocationPosted Sep 27, 2014
Pros: We liked the friendly staff, the convenient location and the breakfast.
Cons: Our room needed a new mattress and a new bedspread. The lobby and stairway need new carpet and fresh paint.
Location: Hyde Park and Kensington Gardens are an easy walk away. We also walked to the Victoria & Albert Museum.
The Paddington Hotel is in a safe neighborhood--close to Hyde Park, Paddington Train & Tube stations, Lancaster Gate Tube station, lots of good restaurants and pubs. The staff members are great--they addressed our questions quickly, politely and efficiently. We arrived early in the morning, well before check-in, but we were able to leave our luggage in the hotel office. The hotel definitely needs to be spruced up a bit; for instance, the carpet in the lobby and on the stairs is dirty and worn. Our room had apparently been "refreshed" (that was the hotel clerk's word) shortly before our stay. The room looked and smelled as if it had been recently painted, and the carpet appeared new. Though our room was small, it did have a wardrobe (with a safe), a dresser, nice nightstands, a small refrigerator, and a tea kettle. As some other reviews mention, the shower is tiny, but the water is hot, the pressure is good, and it's right in the room. The room and bathroom were clean, maybe not as clean as I would prefer, but it is an older hotel, so some things are going to look dingy. The bed was not bad but not good either, and the ratty blanket that served as a spread was warm but not pretty. My husband and I enjoyed the continental breakfast (though they didn't have real coffee--only instant). There were hard-boiled eggs, yogurt, cheese, 5 kinds of cereal, croissants, bread, fruit, and various jams, butter and Nutella. There is no lift. Be prepared to climb a lot of stairs.
for Everyoneby A verified traveler from h
Very nicePosted Aug 27, 2014
Excellent staff, rooms and breakfast. Great location and overall positive experience. Will definitely stay here again on my next visit
by A verified traveler from Barcelona
Good locationPosted Aug 2, 2014
From a location point of view, it was perfect. However, the bathroom was a massive let down with black grime all over the grouting. The room had no aircon either which, on a hot night, was not good!!
for Familiesby A verified traveler
Posted Jul 21, 2014 on Hotels.com
An old hotel with very small bathroom. Staff was very friendly and helpful. Good breakfast! Access to the tube was worth sleeping on an uncomfortable mattress in a hot room.
by A verified traveler from Denver, CO USA
Acceptable hotel in an excellent locationPosted Jul 16, 2014
Pros: Location and price
Cons: Clean the lobby and repair items that are in need
Location: London is at your doorstep - a few blocks to Paddington Station - 3 blocks to Hyde Park - easy walk to everything - restaurants within one block
This "old property" is not being maintained - if you are put off by a dirty lobby area and many other repair deficiencies then this is not for you. That said, since the windows in our room could be opened wide and the bed was comfortable we slept very well. The location was perfect for a 3 day walking tour of London. Also, provided an excellent breakfast.
for Overnight Stay Before Destinationby A verified traveler
It did its purposePosted Jul 8, 2014 on Hotels.com
We needed an hotel on our way to Heathrow the next morning, and this hotel was within easy enough walking distance from Paddington. We can't really complain about anything, but have nothing to rave about either. If they updated some of their furniture and redecorated the rooms once in a while that'd be nice. We left early for our flight so didn't have the breakfast.
for Familiesby horneg from brisbane
Posted Jul 8, 2014 on Hotels.com
Older hotel showing its age.Is in the process of being replaced.Service and facilities were fine.
for Familiesby Libby from Canada
Close to tour of London's downtown sitesPosted Jun 9, 2014 on Hotels.com
The room was clean yet small and I was surprised that there was not an elevator. The mattress was quite hard and did not have a comfortable sleep. The continental breakfast that was included in the price was quite substantial and good.