Ratings based on 54 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Business Travelersby dee
Posted Dec 5, 2013 on Hotels.com
for Everyoneby Jean
Elegant hotelPosted Nov 11, 2013
Cons: More delicate cleaning : there were dusts on the glasses throughout the stay.
Classic and elegant but not special. Great location. The breakfast was average. If you're sensitive to noise, check your room is in front of "service room"(or service area?), it's noisy all day for the door(opening and closing).
for Everyoneby Nige from Somerset
Fantastic stay !Posted Oct 30, 2013
Pros: Comfortable bed with great pillows coupled with a very spacious room.
Cons: Had to phone up and request an extra bed for my daughter even though we booked a three bedded room.
Location: Harvey Nicholls, Harrods and Hyde Park.
Very spacious room with great location in a wonderful area. Very efficient staff who could not have been more helpful.
for Everyoneby GM
still a good stay herePosted Oct 14, 2013
Pros: Location, modern bathrooms.
Location: Ideal location for tourists. Do understand that this is a heavily Arabic neighborhood, not a lot a of Europeans staying here on the adjacent streets.
I stayed here 20 years ago when it was the Sheraton. It's aged a bit but they've also updated the ground floor. good location next to knightsbridge underground stop. On-property restaurant One O One, is a bit pricey for what they do and the bar menu us limited, so don't plan to dine on property. there are some moderately priced spots next door, and a decent Chinese restaurant Good Earth down the street past Harrods. Reasonable value for your money, not a bargain.
for Couplesby A verified traveler
Great locationPosted Sep 14, 2013
very well located in Knightsbridge ,very clean hotel in general and especially the room.
for Couplesby A verified traveler
Great hotelPosted Aug 13, 2013
Very high end hotel in Knightsbridge. I highly recommend it.
for Everyoneby Angela from Greater Toronto Area
Minor dissapointmentsPosted Jul 22, 2013
Pros: Friendy. Helpul and pleasant smiles of their staffs esp. those on the ground and lobby area.
Cons: failure to replace all amenities, the bathroom floor towel and vacuum the room on a daily basis during the stay.
Location: Excellent. In Knightsbridge, an upscale area. Steps from the tube entrance and major shops.
Hotel Loaction is excellent for both business as well as leisure (esp. for shopping). It's right next to Harvey Nichols and just a few minutes walk from Harrod's as well as the World class Designer stores. Hotel staffs are very friendly and helpful. As a Luxury 5 Stars hotel, my major dissapointment is that their hosekeeping tend not to replinish shower cap, Q Tips (cotton sticks) and Cotton (cosmetic) pads. I have to call all, except 1 day, of my 5 night stays to have them sent which made me feel being a nuisance myself. They also don't vacuum the room during the stay. Apart from the above above, this is quite a good hotel.
for Familiesby A verified traveler
Posted Jul 21, 2013 on Hotels.com
Recommendedby A verified traveler
Posted Jul 16, 2013 on Hotels.com
for Couplesby ahbamousa from saudi
Great locationPosted Jun 6, 2013 on Hotels.com
excellent hotel , i extend my stay for anther 2 dayes