Ratings based on 981 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Nice hotel at good location

Posted Nov 20, 2014
Nice hotel, friendly staffs, good location, easy to travel by public transport.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Very convenient for a South Kensington tube.

Posted Nov 17, 2014
Lovely hotel. Comfy beds. We received upgrade and room was nice sized twin. Shower power not the best but v.clean. Breakfast £15 so quite expensive - Nero's coffee is only 5 mins away. Overall very lovely
4 out of 5
Recommended
for Couples
by A verified travelerfrom south west

Convenient for our short stay.

Posted Nov 14, 2014
Pros: Able to walk up to Harrods for some goodies from the food hall (Christmas presents)
Cons: A little quiet to have a meal in the hotel restaurant, preferred to go out.
Location: Might come back another time to do the museums and the Albert Hall
A short break to see a show and also the tennis at the O2. Good value, comfortable room and friendly staff
3 out of 5
Recommended
for Everyone
by A verified travelerfrom essex

Exeptionally clean

Posted Nov 5, 2014
The memory foam mattresses are very comfortable and everything is superbly clean BUT it does feel a bit like an 'upmarket premier inn'. No mini toiletries (not that that matters too much) and I forgot my own products! Room is quite small. Tea,coffee, and robes - no slippers! Would return of good price.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brighton

Lovely hotel. Great location

Posted Nov 1, 2014
Very nice hotel, attentive staff. Clean modern rooms, although ours was very small, I imagine due to the deal. Breakfast not included and very pricey for what it was. But overall a very pleasant stay and would recommend.
5 out of 5
Recommended
for Couples
by A verified traveler

Great hotel

Posted Oct 13, 2014
Very nice hotel in the middle of everything that you need--dining, entertainment, access to tube. Very clean, quiet, great service, very friendly. Would highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Regency hotel London

Posted Sep 30, 2014
Pros: It's location
Cons: The shower pressure !!!
A nice hotel but we had a very small room considering it was described as an executive double. Otherwise it was comfortable but the shower pressure was pathetic.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edinburgh

Good hotel , good location

Posted Sep 26, 2014
Pros: Recently refurbished to a high standard, excellent location, good value.
Location: Good location close to Kensington palace, museums , Chelsea, Knightsbridge, 45 mins by car from Heathrow airport.
Good hotel , quiet street just off main road, friendly efficient staff, comfortable room, high standard of cleanliness.
4 out of 5
Recommended
for Families
by A verified travelerfrom Glasgow

Superb Location

Posted Sep 26, 2014
Pros: Simple, sleek, but also traditional at the same time
Cons: Hotel restaurant could be a little bit more diverse
Location: V&A, Natural History Museum, and the Science Museum just a couple of blocks away. Harrods a 10 minute walk down the road
Everything within easy walking distance. Museums just a few blocks on way, the other is trendy Chelsea. Couldn't ask for any more! Staff incredibly pleasant & helpful, made everything a pleasure. A great base in a comfortable location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Sep 20, 2014
Small but comfortable room. Staff were excellent.