Ratings based on 1,118 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by lynn from Tamworth

Fabulous weekend

Posted Apr 16, 2014
Pros: Location and friendliness of staff
Cons: different rates for the swimming pool as £7.50 per person was the daily rate but we only used for one hour and there was no reduction
From the moment you enter the hotel you receive a warm welcome. The hotel and rooms are very clean and comfortable and the breakfast was very good with excellent selection. The room we had was lovely soft fluffy towels very comfortable bed and view from window was the Victoria and Albert museum. The location of the hotel was very close to the underground lots of coffee shops and places to eat, fantastic base to see London. Will definitely recommend this hotel to my friends.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in a good location

Posted Apr 15, 2014
The hotel was in a very handy location between Knightsbridge and South Kensington underground stations and with a bus stop just outside. It was also within walking distance of many attractions and parks. The hotel seemed recently decorated and the room was very clean and comfortable with unexpected extras such as a small balcony and whirlpool bath. The only slight issue was that we found the staff at breakfast a little robotic rather than friendly, and the service at breakfast also varied; we had to ask for hot drinks after nobody came near us on one morning.
2 out of 5
by Edward from California USA

Noising

Posted Apr 12, 2014
Pros: Not that much
Cons: Change the floor or lower the star grad to 3
Location: It's OK for shopper,
We stayed room 437 for six days, was terrible floor noise and bathroom door and toilet are in the wrong setting, the design problems, in order to get ride of the loud floor noise, it have to replace the floor under the carpet which the hotel would not to do, we wish the hotel inform all booking clients that we can make our choice before it's too late feeling!!!, the room is club room, relatively big but nothing special about and smells,
4 out of 5
Recommended
for Everyone
by A verified traveler

Good central hotel

Posted Apr 12, 2014
Great central london location. Nice staff. A little too warm and noisy at the front of building. Very handy for south kensington nightlife. C
4 out of 5
Recommended
for Everyone
by Jerry from Los Angeles

Great hotel close to everything.

Posted Apr 6, 2014
Convenient. Good breakfast and lunch. Easy walk to V&A museum, Harrods, Kensington Palace, Knightsbridge, Sloan Square. Dropped off my shopping quickly and then continued shopping. Easy to ride U-tube and find taxi across the street. Great value.
4 out of 5
Recommended
for Everyone
by p from b

Nice 4.5 star type hotel-

Posted Apr 5, 2014
staff very nice - rooms big 4 London Pricing reasonable Cool & comfortable
5 out of 5
Recommended
for Everyone
by Steve from Widley, Hampshire

Good hotel, excellent VFM

Posted Apr 2, 2014
Pros: Great rate, breakfast included, spacious room. Great location next to museums and Harrods. Great VFM
Cons: Nothing immediately springs to mind
Location: Great location next to museums and Harrods.
Easy check-in/check-out. Breakfast included. Clean, spacious room. Great rate!
5 out of 5
Recommended
for Couples
by Al from Glasgow

A Great Weekend at the Rembrandt.

Posted Apr 1, 2014
Pros: The commitment of the staff to providing the best service.
Cons: Nothing that I could see.
Location: Its location in Knightsbridge put us right on the bus routes into the main entertainment areas and made sightseeing so much easier.
We found this well appointed hotel was ideal for our weekend in London. Its location in Knightsbridge put us right on the bus routes into the main entertainment areas and made sightseeing so much easier. The staff were very helpful and answered all our questions, providing practical solutions in many cases. The room was very good and the linen, towels etc were all crisp and clean. The bathroom was consistently clean and fresh every day we returned after a long day. The hotel standard contributed to the success of our weekend break and we would not hesitate to recommend it to our friends....in fact we have already started!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to attractions

Posted Mar 29, 2014
Stayed 3 days while on a business trip. Convenient location to musuems, subway stations and imperial college.
3 out of 5
Recommended
for Everyone
by A verified traveler

London Visit

Posted Mar 23, 2014
Pros: Good location for royal parks and Victoria & Albert and various other museums. Very good breakfast.
Cons: Better leisure facilities
Good hotel close to Kensington and Knightsbridge area. Close to Kensington Gardens and Hyde Park. Unfortunately hotel pool facilites were very poor and run down looking. The pictures on the website do not reflect the true standard. There was a £7.50 per person charge to use the pool and leisure facilities...not worth it.