Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Marian & Gerry from Altrincham

Wow

Posted Jun 30, 2014
Pros: nothing was too much trouble
Cons: nothing
While you would expect the best from the Ritz, staff, amenities surpassed our expectations. all in all a truly wonderful experience that will stay with us for the rest of our days.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Stuffy rich, but SUPER AWESOME!

Posted Jun 29, 2014
Pros: Location was PERFECT! the feeling of ultimate wealth and luxury; the size of the room;
Cons: I didn't like feeling that I was being judged every time I walked in
Location: It's a great place to start your day in London; close to metro; far enough from noisy areas that your stay is peaceful! supermarket near by;
The hotel of course is by far and above the best hotel in London; However, there were actually a few things that would have really made any experience anywhere else terrible; First, we had asked for an earlier check-in as our plane arrived early in the day; however, our actual room was not ready; We had to wait; We did have Tea and champagne complimentary; but it should not have had to come to that; The mattress in our room was old and you could tell needed to be changed out; (there was a "body crease" like a crater on both sides); And finally, every time we came into the hotel, there were certain staff that made us feel as though we didn't belong; as if we were not good enough for the hotel; My wife and I do dress down; but I can assure you we belong; If you like this sort of experience then this hotel is for you; if not, then I would look elsewhere; Now I do have to say there were a lot of positives that would actually bring me back; the size of the room was amazing; the room itself was amazing; the complimentary rose pedals for our anniv. was amazing; the turndown service was amazing; the overall service of the staff to please was amazing; the location of the hotel was amazing; the feeling of pure luxury was worth every penny. Internet/Sat TV amazing It's a fine balance to get that rich rich feeling; but still being all inclusive; If you like stuffy rich, this hotel is for you; If you like jeans and t-shirt; it probably isn’t
5 out of 5
Recommended
for Everyone
by A verified traveler

Prime area in London. Mayfair. Green Park

Posted Jun 28, 2014
Pros: Old fashioned comfort. Not a boutique hotel. Classic service.
Cons: Some rooms might need to be refurbished but I kind of like the old fashioned charm.
Location: Best location. Next to green park, close to the palace. Near Hyde park. Mayfair is where we wanted to be!
Great deal from expedia. Staff were wonderful. We walked everywhere because it's so centrally located.
5 out of 5
Recommended
for Couples
by Blanche from rochester, mi

Beautiful hotel in Mayfair with unsurpassed servic

Posted May 17, 2014
Pros: Beautiful , opulent decor, quiet, excellent service. Great location.
Cons: Can't think of anything
Location: Great location in Mayfair - shopping, Piccadilly , Covent Garden, China Town, Green and St. James Parks beautiful for walking
Our stay at the Ritz London was a wonderful experience. The staff treated us like royalty and the room was one or the most beautiful we have ever stayed in. We paid for an upgrade to a suite which was worth it. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful and luxurious

Posted Apr 29, 2014
Beautiful rooms. Not too ostentatious. Excellent customer service, without making you feel patronised. Very helpful and friendly staff. No coffee making facilities, but in a hotel of this standard this might not be expected. Great location for sightseeing and shopping.
5 out of 5
Recommended
by Slarty from Cambridgeshire

Great hotel

Posted Apr 22, 2014 on Hotels.com
Everything about the visit to the Ritz hotel to celebrate my wife's special birthday was amazing.
5 out of 5
Recommended
by Loz from Henfield

What you expect from the Ritz

Posted Apr 22, 2014 on Hotels.com
Hotel staff are marvellous. A bit dated in places but it is the Ritz.
5 out of 5
Recommended
for Business Travelers
by Phil from Los Angeles

This is one of the World's great old hotels!!

Posted Apr 14, 2014 on Hotels.com
Don't miss the chance to stay here. Aside from the splendid location, it is just an amazing place to stay!! Service is understated but genuine, and every amenity is covered. Rooms are shockingly large and have beautiful views. I could not have been happier, and the value in a city like London is superb!!!
5 out of 5
Recommended
for Everyone
by Thien

Perfect location and friendly staff

Posted Apr 9, 2014
After long days out it was nice to come back to such a comfortable room with impeccable service
5 out of 5
Recommended
for Everyone
by Sam from Beirut

Perfect stay in London

Posted Apr 7, 2014
Our stay was perfect. The facilities, food, and staff service was perfect. The location of the Ritz is centric and near all major attractions.